These are conversation thought mail id [protected]@jiomart.com,
Still no response got defective material ... No came pick up and still didn't get any refund worsted service
Check this
Am giving complaint regarding jio digital who told going pickup defective items ...
Call from this no jio office no [protected]
No one came to pick up or any response...
Near 20 days happened now...
Need refund or replacement ..
Every time after mail ur some call ing from ur side say stupid reason that am going take high priority...
I don't that guy know the meaning of high priority...
Don't make customer as stupid...
On Sun, 22 May 2022, 10:48 am jai bindas, wrote:
Again and again ur been sending mail. No action is been taken till need refund or replacement.
On Sun, 22 May 2022, 10:46 am jai bindas, wrote:
Again and again ur been sending mail. No action is been taken till need refund or replacement...
On Sat, 21 May 2022, 11:11 am JioMart, wrote:
Ticket No:[protected]
Dear Customer,
Namaste!
At the outset, let us apologize for the inconvenience caused to you.
At JioMart, we take utmost care to serve our customers in the best possible ways. However, your feedback is important to us and will help us improve our services.
kindly allow us some more time as this would help us provide you a satisfactory resolution.
Should you need any further assistance, please log-on to our website www.jiomart.com.
Dhanyavaad.
Team JioMart
Ticket No:[protected]
Customer people are call same reason every day ... Asking same f word again and again ... Today some called me say fill form ... Really getting pissed off these type of service...
Am not going leave this issue ... Let see how many more day going happen ...
If you all want me go consumer court am ready ... All the stupid compliant no which you all given to me...
Some one see calls me that he will come to pickup defective material... Nearly 2 to 6 days happened still didn't get respond any response me ... Give some hire authority mail id or phone no... Reliance digital show room theni Phone which got called after that no response [protected].. what he'll going on with jio mark [censored]...
[protected] Forwarded message[protected]
From: JioMart
Date: Fri, 20 May 2022, 1:16 pm
Subject: Re:Some calls me that he will come to pickup defective material... Nearly two happened still any one didn't respond me ... Give some hire authority mail id or phone no... Reliance digital show room theni Phone which got called after that no response [protected].. what he'll going on with jio mark [censored]...
To:
Ticket No:[protected]
Dear Customer,
Namaste!
We understand your concern completely and we will help in getting this resolved for you on priority.
We appreciate your patience and valuable time. To serve you better our team is working relentlessly.
As per our previous interaction, kindly allow us some more time as this would help us provide you a satisfactory resolution.
We request you to wait for the completion of 48 hours.
Should you need any further assistance, please log-on to our website www.jiomart.com.
Dhanyavaad.
Team JioMart
On 20 May, 2022 11:01 AM, jai.[protected]@gmail.com wrote:
Ticket No:[protected]
Some calls me that he will come to pickup defective material... Nearly two happened still any one didn't respond me ...
Give some hire authority mail id or phone no...
Reliance digital show room theni
Phone which got called after that no response [protected].. what he'll going on with jio mark [censored]...
[protected] Forwarded message[protected]
From: jai bindas
Date: Thu, 19 May 2022, 1:56 pm
Subject: Ticket No:[protected] Worsted customer care and mail support team even though mail sent still no response ... 7 day complete ok 48 hours completed after mailing Such ...
To: JioMart,
Some calls me that he will come to pickup defective material... Nearly two happened still any one didn't respond me ...
Give some hire authority mail id or phone no...
Reliance digital show room theni
Phone which got called after that no response [protected].. what he'll going on with jio mark [censored]...
On Thu, 19 May 2022, 12:05 pm jai bindas, wrote:
Some calls me that he come to pickup defective material... Near two happened still any one didn't respond me ...
Give some hire authority mail id or phone no ...
On Tue, 17 May 2022, 4:01 pm JioMart, wrote:
Ticket No:[protected]
Dear Customer,
Namaste!
We realize that this situation is not promising, however we would certainly try and find a suitable solution for you.
We appreciate your patience and valuable time. To serve you better our team is working relentlessly.
As per our previous interaction, kindly allow us some more time as this would help us provide you a satisfactory resolution.
Please be rest assured that this will be addressed aptly, this is not the experience that we want you to have.
Should you need any further assistance, please log-on to our website www.jiomart.com.
Dhanyavaad.
Team JioMart
On 17 May, 2022 11:10 AM, jai.[protected]@gmail.com wrote:
Ticket No:[protected]
The issue is going very slow... Could arrange pickup... U all dash
On Mon, 16 May 2022, 12:01 pm JioMart, wrote:
Ticket No:[protected]
Dear Customer,
Namaste!
We are really sorry to know that you are facing this issue. We will get this resolved as quickly as possible.
At JioMart, we take utmost care to serve our customers in the best possible ways. However, your feedback is important to us and will help us improve our services.
As per telephonic conversation, kindly allow us some more time as this would help us provide you a satisfactory resolution.
Your patience is appreciated and we are sorry to hear you are having these problems. We will make certain that this gets resolved quickly for you.
Should you need any other information, please do visit us at https://www.jiomart.com/.
Dhanyavaad.
Team JioMart
On 16 May, 2022 07:29 AM, jai.[protected]@gmail.com wrote:
Ticket No:[protected]
This how to treat customer... Such dash word ur guy... Wasted my money...
On Fri, 13 May 2022, 3:17 pm jai bindas, wrote:
Superb job
Again one o[censored]r executive Divya Prakash call me said to wait another 48 hours.
Is this how behave with customer.
Great customer service and great response mail.
Don't know how many 48 hours going to come for pickup the defective item...
On Fri, 13 May 2022, 10:33 am jai bindas, wrote:
Worsted customer care and mail support team even though mail sent still no response ...
7 day complete ok
48 hours completed after mailing
Such ... Words can't want to fill ...
On Thu, 12 May 2022, 11:48 am JioMart, wrote:
Ticket No:[protected]
Dear Customer,
Namaste!
With reference to your email, we regret the inconvenience caused to you due to product not pickup.
As per telephonic conversation, we have raised your complaint, and your complaint number is [protected]. We will get back to you with the resolution within 48 hours hours.
Further, at JioMart, we take utmost care to serve our customers in the best possible ways. However, your feedback is important to us and will help us improve our services.
You can also raise the complaint through website/application on self-help tool by following the pathclick on orders select the orderclick on need help click on log a complaint.
Should you need any further assistance, please log-on to our website www.jiomart.com.
Dhanyavaad.
CSHead Team JioMart
On 11 May, 2022 03:55 PM, jai.[protected]@gmail.com wrote:
Ticket No:[protected]
Hi
This is jaikumar Received defective items need refund or exchange
Mobile [protected]
When am taking customer care no of have any idea how the slove issue worst customer service provide by jio Mart company. Keep hold and there just hanging my call ... Don't want use any unnecessary words .
Even I don't mention name of customer care executive name don't want spoil career
Product details find attached
Seven day happened still any one didn't came pick up?
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