Jiomart — Refund not processed long days for Returned Order

Order number :[protected]W it was return picked on Fri, 02 Feb 06:22 PM and Return Completed on Mon, 12 Feb 04:52 PM. Till the date of 22 Feb 2024 the refund not processed in the jiomart merchant side. I shared the bank details with canceled cheque lief image and ticket was raised Ticket ID :[protected]. This was marked resolved status without providing no solution. I have never seen in my life this type of fraud JioMart merchant.