I purchase a I purchased a mobile phone Rs. 9999 at 24th October through jiomart application and my order cancelled at 25th October. From that day my refund is pending, whenever I sent complaint they said within 48 hrs my problem will resolve, after Two days they close the ticket from there side without resolving it happened every time. Its already 1 month passed and still no information about my refund.
Ticket No.:[protected]
Ticket No:[protected]
This is there replay
Dear Customer,
Namaste!
We sincerely apologies for closing the ticket without providing a satisfactory resolution.
We have reopened your earlier complaint No. [protected]. Our team will get back to you on priority with the resolution within 48 hours.
We are really sorry to know that you are facing this issue. We will get this resolved as quickly as possible.
You can also check the status of your complaint through JioMart application following the below path-click on Customer Service Select View Previously Raised Complaints Select the complaint no. to view details.
Should you need any other information, please do visit us at https://www.jiomart.com/.
Dhanyavaad.
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