Jiomart — Regarding return/refund

Address:	Mowa raipur
Website:	Jiomart.com

Hi

On 31st Jan 2021 I have received Order Number[protected]A &[protected]A which was returned on 3rd feb 2021. It's been 20 days i have not yet received refund of Order Number[protected]A. It has been communicated and promised by jiomart customer care that within 5 to 7 working days the amount will be credited to my jio wallet as it was a COD but my wallet is showing zero balance.

ORDER NUMBER[protected]A was returned along with the above order but no refund or return status is shown in your jiomart app.

I need proper update explaining the refund of above two orders ASAP.

This kind of service is really very disappointing from jiomart.

I have enclosed screenshots for proof and better understanding.

Even after so many emails my refund is still pending and now the customer care department stopped responding to my emails.

Regards

Mayank Bajpai
Mob. [protected]