Jiomart — Selling defective damaged products

Address:	Mumbai
Website:	Jiomart

I had ordered a JBL earphone from jiomart order no.[protected]A on 20th March and got the delivery on 23rd March. Within half an hour of getting the product I created a return as the mic is not working. Jiomart rejected my return stating that I did not accept their calls ? Is this a ground to reject a return ?? They have a 5 day return window which is only name sake. They DO NOT honour any returns no matter what.
Please avoid jiomart at all cost as they have resorted to fraud by not accepting returns and only guide the customer to the brand under all circumstances. They are robbers of the 1st grade. They only rob customers of their hard earned money.
DO NOT FALL FOR THEIR RETURN WINDOW TACTICS. THERE IS NO RETURN WINDOW ON JIOMART. THEY ARE FRAUDSTERS AND SCAMMERS.