Jiomart — Suryaflame Malta Steel Gas Stove

I have ordered SuryaFlame Malta steel gas stove which has many specifications in it. I have attached the screenshot of the same as displayed on Application. But the product which I received does not have Malta written over it and does not met any parameters like Height, weight, length.
Date of Purchase : 27th September 2022
Order ID :[protected]A
Shipment ID :[protected]A-01

Raised a return request because this is completely fake product [protected]
and it was rejected on the same day. After sharing all the details to customer care for almost 5-6 days later on one of the customer care executive raised a complaint [protected] and I was following up on daily basis for almost 20-21 days. No updated have been provided, no calls were received during that period . Later on I found complaint has been closed without informing me no calls.