JioMoney — Refund of money on failed recharge

Address:

Mumbai City, Maharashtra

I tried to subscribe rs303 plan for my another jio number on 31st March 2017.after availing rs50 discount voucher through jio money I was asked to pay rs253 and when I tried to recharge with the same I got failed transaction msg with amount got deducted from my savings account.after 3days of this transaction I registered a compliant with them on everyday since then .I didn't get any reply from them on this regard till date.i even tried to talk to them on jio care by it is not connecting to them event after 7mints of waiting and when I tried to chat with them also none of them is replying .please take the necessary action asap.here is the transit:[protected] for the failed transaction.