Jipmer — Application payment twice credited

I have filled the online application of jipmer and while on payment mode, the amount has been debited from my account
Id: [protected]
Payment date : 29/04/2017
Net txn: billdesk iybk[protected] jipmer
Unfortunately making the payment status failure. I will contact my bank they will told that amount is credit of beneficiary jipmer. But application is not fully complete payment mode is bending in my application 296472. While trying for the second time from another account
Id:[protected]
Payment date : 02./04/2017
Of the same bank, transaction was successful & application is successful submitted, i have attached the screenshot for your reference in both payment cases. Kindly look into it and initiate necessary steps to refund the debited amount.
Application user id : 296472
My mail id : [protected]@gmail.com