Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] Complaints & Reviews

Sir
Yesterday I got bill, at which due late( stamped ) is15/6/12 , when i visit on line pay ment site , then I saw paid amount which includes late payment also. now i am unable to pay as there is difference of 74/-,
Pl. resolve such type of issues.
Regards
Manoj Goyal
Sub Div -2364,
Acount no[protected]
Mobile ;[protected]

sir,mera home light meter 2 month se disturb hai ,2-3 application bhi de di parantu koi karwahi nahi hui

aap se anurodh hai ki mera mater change karaye
a/c[protected]
sdo code -5213
mob-[protected]

Hello,

Electricity payment has been paid by me through internet banking with following details-
But Some staff person came to my house to cut my connection twice.
What is Problem with electricity dept??
Look into the matter


TransactionDetails TransactionReferenceNumber:MSBI[protected]
TransactionTime:[protected]:08:51
AccocuntNumber:17090120 SH.PREMCHAND/S/OSH.br...

at this time the unit reader of the JVVNL has write the wrong unit number and then the amount of the Electric bill is very high as per without consuming of this kind of light and we have complains most of time but they are not consider

DEAR SIR/MADAM.I AM SMT SANTOSH AGRAWAL W/O SH RADHEY SHYAM AGARWAL R/O PLOT NO E-114 KARDHANI JDA YOJANA GOVINDPURA KALWAR ROAD JAIPUR-12 I AM A CONSUMER OF JVVNL HAVING SDCODE 2374 AND A/C NO 17090453 AFTER TAKING ELECTRICITY METER READING INSTANT BILL IS GIVEN TO CONSUMER BUT IN THAT BILL BACK DATE OF 10 DAYS BEFORE HAS MENTIONED TO SHOW THAT 15DAYS GIVEN TO CONSUMER FOR DEPOSIT THE BILL BUT IN ACTUAL 5 DAYS MARGIN IS GIVEN IN FACT WHY ON INSTANT BILL WHY SHOULD NOT MENTIONED THE ACTUAL DATE AND TIME IT IS A FRODE WITH PUBLIC

Sir,

I have complained through phone to AEn ,JVVNL,Bhiwadi,Dist-Alwar,(Raj) several times, regarding continuous voltage fluctuation at my home add 6/141,UIT,Bhiwadi.

Till date no one has come to see the said problem, moreover the neghbours have brought the field men of jvvnl office day before yeasterday and they have also loosen the cable from pole due to which there was no light last night.

So, is it the right justice the deppt is giving to a customer?

If the complaint to directly AEn can not be heared, shall we think that the lower staff will give proper response?

Please do the needful at the earliest, that much I can only request.

Regards.
brmishra.

To,
The Sub Engineer,
JVVNL

Subject: Complaint letter regarding complain no 904168
Respected Sir,

We have already given many complaints to customer care each time they are giving answer that we are sending team to repair. Still after a month they have not repaired from the pole. know and then light is switching off from pole. I have given application to change meter two times still they haven't change the meter. Please look into these two complaints that i have log to jvvnl vaishali nagar. So kindly am requesting you to look into this matter personally. If you do the needful then I shall be very much thankful to you.

Pankaj Verma
136-B, Amar Nagar-C
Khatipura, Nr 200feet byepass rd
jaipur

Sir / Madem

Mai Jhalawar District ke town Bhawani Mandi ki Jawahar Colony me Maa Bharti School (Old Emmanuel Mission school) ke paas

rahata hu date 10/06/2011 ko night me 11:00 pm k lagbhag mere home ke samne light ke cabel me se sparking niklne lagi mene

turant phone no.[protected] pe inform kiya ki cabel me se sparking ho rahi hai to udhar se koi reply nahi mila mene phir se

bola to bole ki thik hai hum dekhte hai lekin 1 hour tak koi nahi aaya jab tak me home ke bahar sparking dekhta raha us

sparking ki wajah se tree pe burning ki wahaj se black spot ho gaya phir dubara se phone karne pe mujhe jo reply mila uski to

me kalpana bhi nahi kar sakta tha udhar se reply mila ki aapki light to chaloo hai na hum dekh lege sparking ho rahi hai to

hone do, aur puri raat bahut bar sparking ho rahi thi dhire dhire parntu koi nahi aaya.

Agle din (11/06/2011) phir morning me 10:30 par mene phone kiya ki raat ko koi nahi aaya ab to aa jao ruk ruk kar sparking ho

rahi hai yadi koi bada accident ho gaya to bahut loss ho jayega so abhi use sambhal lo udhar se reply aata hai ki abhi to

transformer change karne ja rahe hai time milega to aap ke yaha bhi dikhwate hai aur meri baat sune bina hi phone rakh diya

phir mene phone kiya to kisi ne phone receive nahi kiya phir mene afternoon me 4:30 pm ko phone kiya to kaha dekhte hai

ki aapki koi complain yaha pe register nahi hai aap ne kaha hai to hum dekhte hai phir bhi koi nahi aaya.

Next Day (12/06/2011) ko morning me 11:00 am ko phone kiya to bolte hai ki hume kuch nahi pata time milega to dekh lege aur

badi berukhi se answer diya ki hamara kam hai hum dekh lege aap tension mat lo mene kaha koi life ka loss ho jayega to kaun

jimmedar hai to kahane lage aap itni baat kyo kar rahe ho time milega to karwa dege aur phone rakh diya evening me phir 6:00

pm ko phone kiya to koi responsible reply nahi, night me 8:20 pm pe jab ulimately cabel dhamake ke saath sparking ho ke tut

gayi aur niche road pe gir gayi wo to Bhagwan ka sukr hai ki us time pe koi bhi us cabel ke niche nahi tha bas 3 motor cycle

khadi thi waha pe, jab cabel tutne ka phone kiya to uska reply bhi bahut hi aashchrya janak mila ki cabel tut gayi hai to hum

kya kare tut gayi to tut gayi, mene kaha ki us cabel me light chaloo hai to bola ki thik hai koi aadmi aane do bhijwate hai

uske baad mene aur hamare padosiyo ne nigah rakhi ki koi us tuti cabel se na touch ho jaaye aur 30 minute baad do aadmi aate

hai aur bina hamari kuch sune tuti cabel ko supply band kar ke kar ke pole pe baadh jate hai aur hamari to ek bhi nahi sunte hai aur chale jaate hai humne kaha ki tree pe 1 cabel aur tutne jaisi hai wo bhi bahut jayada latk gayi hai aur tut jaayegi, lekin hamari kon sunane wala hai aur wo log chale gaye.

Ab yadi koi jaan maal ka nuksan hota hai to uske liye kon responsible hai, mujhe aap bataye ki hamari kya galti hai kyoki

bahut jayada sambhawana hai ki koi bhi jaan maal ka nuksan hota hai to hami logo ko hoga kyoki hum hi sabse najdik hai us

spot ke jaha se cabel tuti hai aur bahut jaldi dusari tutne wali hai.

Mere aap se 1 hi request hai haath jod kar ke ki hamari cabel jo tut gayi hai aur jo tutne wali hai use thik karwa de aur

future me aisa na ho uske liye koi upay kar de to hum aapke bahut bahut aabhari rahege.

please aap muje ye bataye ki aisi complain kitane time me complete ho jani chahiye kyoki mujhe nahi lagata ki ye log apne

kaam ke parti sajag hai bas in logo ko dusro ki jindgi se koi matlab nahi hai koi mare to mare inki bala se, mujhe is kaam ke

liye kon responsible hai un logo ka Name with Designation chahiye aur un se ishpashitikaran ki un logo ne is kaam ko itana

dealy kyo kiya kya unko kisi ke marne ka intjar tha ki koi mare phir us ke baad jayege kyoki abhi to koi mara hi nahi hai kyo

jaye.

Meri baat ko jara gambhirta se ligiyega kyoki ye to mere akle ki samsya hai lekin bahut si aur bhi samsya hogi jo meri samsya se badi hogi lekin ye log us par dhayan nahi dete hai aur accident ho jaata hai jaan maal ka bahut nuksan hota hai.

Tuti cabel ki photo jo pole se badhi hai bhej raha hu dekhe.

Sanjay Jain


Mere Address Hai

Sanjay Jain S/o Raman Lal Jain
Near Maa Bharti School
(Old Emmanuel Mission School)
Jawahar Colony
Bhawani Mandi- 326502 (Rajasthan)
Mobile : [protected], [protected]
Phone :[protected]
email : [protected]@yahoo.co.in, [protected]@rediffmail.com

Sir/Madam,
We have applied for Electricity (Domestic use) connection for our ancestral house situated in village Morori Tehsil Bansur, Rajasthan, this area come under JVNL (JAIPUR VIDHYUT VITRAN NIGAM LIMITED) jurisdiction. On this regard we submitted application on 20/12/2010 (Receipt No: 54), after survey & mapping of the requisition, we were asked to deposit the initial amount .That was submitted on 28 /01/2011 for the ORDER NO: HU NO 9709/100/1/2/11.
Till date we have don’t have meter installed at our premises. We visited JVNL office at least 20 times, talked to the concerned authority with no results. (Junior Engineer: Nand Kishore Khichi, Assistant Engineer, Lineman Ganesh Lal Saini)
Irony is concerned authority is just ignorant.
Below mentioned is the information regarding the same.
Raghuveer Prasad Son of Dulli Chand
Village Morori
Tahsil Bansur, Rajasthan.
ORDER NO: HU NO 9709/100/1/2/11.

Regards
Girish Behwal

Connection Name- Suresh kumar s/f Fakir chand
May i beg to say that I was apply for new connetion of electricity
and i deposite the fee of form as per term given to me at 4-5-2011 which receipt no is
46/4188 . But there is no response regarding to my application up to date.
I request that to make an order to take a action on my application as
early as possible

SIR,
WE HAVE AN ELECTRICITY CONNECTION AT SRIGANGANAGAR BY NAME KISHAN DASS S/O BHOJA RAM AT S-116,NEAR LION PARK ,AUTOMOBILE MARKET,SURATGARH ROAD,SRIGANGANAGAR.BY UPKHAND CODE 1831,ACCOUNT NO.[protected].WE HAVE GIVEN COMPLAINT ON 6/05/2011 FOR POWER OFF ONLY AT THIS CONNECTION.THERE PERSON CAME & CHECK & TOLD US TO CHANGE THE CONNECTION WIRE COMPLETE BUT FOR THIS THEY SAID METER SHOULD BE REPLACED & FEE WILL BE CHARGED 350.00 RS.WE HAD PAID THE AMOUNT ON 9/05/2011 BY RECEIPT NO. 74 AS ON 8/05/2011 WAS SUNDAY & THEY TOLD US ON 7/05/2011 IN EVENING ABOUT METER CHANGE.WE SHOWN THE RECEIPT OF PAID AMOUNT TO AEN MR. AMI CHAND AT CHAHAL CHOWK OFFICE WHOM MOBILE NO. IS [protected].BUT THEY ARE NOT INTERESTED TO RESOLVE OUR COMPLAINT HE SAID WE HAVE NO TIME FOR YOUR COMPLAINTS WE HAVE MOUCH MORE OTHER WORKS TO DO.GET IT REPAIRE BY YOURSELF WE HAVE NO TIME .PLEASE TAKE NECESSRRY ACTION TO RESOLVE OUR COMPLAINT.THANKS.KISHAN DASS MO.[protected].

Dear Sir,
with due respect I would like to bring to your kind notice following points for further necessary action:
1. I am a Scientist in DRDO, Ministry of Defence currently posted at Dehradun. My family residing at Sadulpur in Churu district of Rajasthan State. We have a domestic electricity connection of Jodhpur Vidyut Vitran Nigam Ltd on the name of My Father Sh. DevKishan Sharma.

2.We pay our electricity bills on time within due date always. The Sub-division code is 1903 and account number of our connection is[protected].

3.Billing address of this connection is:

Devkishan Sharma,
C/o Tejpal Bhimraj Saraogi,
M.P. Chowk,
Sadulpur-331023.

4.The meter reading of our connection in the month of February 2011 is as follows:

Current Meter Reading:37959
Previous Meter Reading: 37879
Difference in Reading i.e. Utilized units:80

Therefore our Feb.2011 bill must be prepared on the basis of 80 utilized units. But when we get our electricity bill of Feb 2011, we got surprised to know that our bill has been prepared on the basis of 264 utilized units & with the mark as defaulter meter whereas our meter is going well.
When my father contacted AEN of Sadulpur division he said your utilized units are very less this month in comparison with previous month’s units. My father told him that we controlled uses of electricity this month so the units are less. My father also gave an application for the same. But AEN is not agreed to take any action, he said our meter is old and defaulter. Whereas our meter is going well, you can check it. I want to ask that if our meter is old then why they didn’t change it.

5.AEN is functioning like autonomous body and seems to have no control from any other authority. It seems that there is no written rule from the controlling agency and he is forcing its own constitution. He was not having any valid reason for these wrongly charged 264 units. I want you take necessary action & interfere in this matter to resolve the problem and ask this officer why he has sent wrong bill to us.

I have sent mails to CMD of JDVVNL but no response received.
In view of the above problem, I decide to bring this matter in writing to your kind notice with the hope that this matter will be taken seriously to rectify the problem as early as possible. Therefore, I would like to request you to take necessary action and setup an enquiry to rectify my problem & save my consumer rights.

Contact Details of Opposite Party is as follows:

Jodhpur Vidyut Vitran Nigam Ltd (JDVVNL),
New Power House,
Industrial Area,
Jodhpur-342003

Ph. No. of Managing Director (JDVVNL):[protected]
Telephone No:[protected], Fax No :[protected]
E-mail :[protected]@yahoo.com & [protected]@yahoo.com
Website: www.jdvvnl.com

Thanks & regards,

Sir my name is Prabhat Meena, address Dhani Tibawali, village Khori, Post banskho,tehsil Bassi, distt jaipur rajasthan 303305, the high tention wires over my land is too low, which is always a threat for the life of humans & domestic animals. You are requested to kindky look into matter and ask ghe concerened authorities to tighten the wires.thanks

To whom it may concern

I made a written complaint about my electric meter fault (not working at all) to JEN (Electricity), Pratapnager on 27th Sep 2010. He marked the application for JEN meter section asked me to give that application to JEN meter section. I gave it to meter section and asked that approximately how many days it will take to change the meter he told me that about a month. Yesterday (21st Dec 2010) some of the officials turned up and took the meter with them. I was not at home and my wife showed the application marked by JEN but they did not inform anything. I am still unaware how many days it will take to get a new electric meter. In the meantime I am paying the meter rent for faulty meter that is not working at all. Hoping to see a positive response.

Smt. Arti Singh
W/o Vinod kumar
Code 2365
Account Number 17170268
29 D / 153 Pratapnagar
Sanganer Jaipur

Respected Sir,

I m sorry to inform you that My Grand Father have a electricity connection but electricity meter is not working and for this I have been regularly complaining to the authorised officials through Letter & Meter Reader and I was allotted the following complaint nos.

1. 5256/25 dated 02.08.2010
2. 7168/60 dated 08.12.2010

But I am not got the solution for my complaint which is a matter of concern.
I request you to very kindly take the necessary action against the defaulters and solve my problem as soon as possible.

Meeter Acount No. 17070118
Name. Mrs. Malchand Gupta S/o Shri Bala Bax Gupta
Address. - Gupta Bhawan, Opp. Water Office, Gudwalo ki Bagichi, Pankha, Jhotwara, Jaipur-302012

Mob. +91-[protected]

Thanking you,
Jitesh kumar Gupta
E-mail : mr.[protected]@rediffmail.com

I have 2 meters in my house. Since the past 2 years, I'm fed up with faulty meters being fitted by JVVNL, which result in:
a) Immense inconvenience and wastage of time to get it replaced;
b) New meter cost that needs to be paid every time the meter is replaced
c) WORSE - The method of calculation of average electricity consumption for the period the meter was faulty, is V. UNJUST & UNETHICAL, which results in V.HIGH bill based on Average consumption. The method of avg consumption calculation is: Average of last 6 months consumption, or, Consumptino of same period of last year, WHICHEVER IS HIGHER. Now, with this clause "WHICHER IS HIGHER" whenever the meter goes faulty, it is the consumer who'd INVARIABLY pay higher cost, REGARDLESS of the month in which the meter has gone bad.
d) It seems to be the unwritten unfair monopolistic policy of the service provider TO EARN HIGHER REVENUE IN THIS MANNER BY SUPPLYING FAULTY METERS to consumers.
e) This needs to be challenged by way of a PIL in the Hon'ble HC here, which I'll be doing shortly.

If anybody wishes to join hands with me, pls contact me.

Thank you,
Ravi Goenka
Chartered Accountant
Jaipur
Mob: [protected]
E-mail: [protected]@goenkaacademy.in

MY ELECTRIC A/C NO .IS 23020762 UNDER CODE 2374-JHOTWARA, METER DIS PLAY IS OUT, COMPLAINED IN OFFICE BEFORE 2 MONTH, BUT METER NOT CHANGED AS YET.

PLEASE DO NEEDFULL

SOM LATA JAIN
[protected]
61-SALASAR VATIKA 4TH, NIWARU ROAD, JHOTWARA, JAIPUR - 302012

My EPF A/c No. is RJ/1919/9558 Can I know My account Status online My NSSN Card No. is [protected]. My email id is [protected]@yahoo.in. Mobile No.-[protected].

i am regular consumer of jaipur vidhut vitran nigm limited raj. from 20 years. my aggricultre electric connection was disconnect on 1st jun 2009 without any reason by jvvnl raj. i have continue iconomicaly and physicaly distrubed from that time.
i complainted to all officers of jvvnl raj. and SDM, Distt. collecter but any person not attention on my problem

please solve my problem.

Sir,
I am resident of shahriabas(lamra) ladnun, dist nagaur.It is big problem thant there is more power cut than declared .Electricity supply is on low voltage specially after sunset.There is voltage fluctuation everyday. Due to low voltage and voltage fluctuation, electric equipments are effected badly.Every day many time power cut after evening.
Kindly improve electricity supply.It is very painful problem in this hot climate.