Johnson Lifts — Lifts stopped without consent

JOHNSONLIFTSLTD had installed lifts in Chandigarh Housing Board 2BHK Flats in Sector 51-A, Chandigarh and LIFT AMC is still active.
But Johnson employees have illegally disabled the buttons of lifts on some specific floors (including mine of Flat # 201-A, Sector 51-A, Chandigarh) without my consent.
Calls made to below employees, but they refused to help saying RWA instructed them to do so.
1. Ajit Yadav
2. Dinesh
3. Anil
When AMC is still active for all floors, disabling LIFTS is illegal and a criminal activity as many people including senior citizens are impacted due to this.
JOHNSONLIFTSLTD should follow what is written in the AMC contract and keep lifts in running condition till AMC is active.

Multiple emails sent to [protected]@johnsonliftsltd.com and [protected]@johnsonliftsltd.com but no response.