Johnson Lifts — Product Delivered Is Not Being Installed

Ordered for passenger lift on 25th March 2022.
Offer Number - JL/59/AP03/00549/E/A01
Company staff know that cable deficiency is there with them at time of booking. They are not even clear when will they meet the supply shortage.
But took the order from us promising delivery in 2 months of time.
Received the lift related materials on 15th June at site. But the company service team states that cable shortage problem will delay the fitting for another one month of time. They are not even sure if cable will reach by 10th July. When the company staff know about their supply issues, they must have not even taken the order. We would have gone for different brand if we knew about unavailability. Being called a brand would make it a superior one today. Its only the service that is being provided makes you a top brand.