Jomso — highly unprofessional service

Address:Surat, Gujarat
Website:Jomso

Jomso is been a nightmare online shopping portal for me. Not only for me but for many people out there as i saw it in the consumer complaint forum. I ordered a saree worth rs.1590 and when it got delivered it was way too different from what they displayed it on the internet. Then i returned the product to them claiming refund and which was also accepted by one of the representative saying "you send us the product we'll be refunding you the saree money along with rs.100 of courier charges" which costed me rs.150.
After receiving the product they sent me an e-mail stating i'll get a coupon of rs.1690 as promised but not in the monetary terms, in the form of coupon which was way too useless for me as they cant be trusted again in the terms of quality and charging so high for cheap quality stuffs. I called the customer care which is really really highly unprofessional and got no sense of talking to their customers, very rude.
This website gives you high goals of dissatisfying their customers.
Cheap services like this is nothing but indirect legal scam which should be surely taken care of because consumers know their rights.
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    Surat
    Gujarat
    India
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