Jsp Honda — Defective TwoWheeler Service

Address:

JSP Honda, Aminijikarai, Shenoy Nagar Honda Service Center, Chennai

Dear Team,

Arrogant behaviour of your Works Manager and Escalation Chief
at JSP Honda Two Wheeler Service Center, Aminjikarai, Shenoy Nagar, Chennai

Honda Activa TN02AW7942

I have given my above Two Wheeler for Paid Service on 19th Jan 2024 at 9am and they have given the estimate cost of INR4500 and have asked me to take the delivery on 20thJan2024 6pm. I never got any call in these 2 days and when I called, they said the service is in progress. When I reached their Service Center on 20th Jan 2024 at 6pm delivery time, i was shocked to see that my two wheeler was not even serviced.

I have taken delivery of the vechicle without service, for which they me 120rs for some repair work. 2 days they have kept my vehicle at their custoday without doing any work and my escalation to Venkatraman, GM Grievances has also not given me proper response. Such a reckless behavour of JSP Honda staffs needs to be condemned and I should be compensated for keeping my vehicle with them for 2 days without doing anything. Works Manager response was arrogant and they refused to give me the Job Card as well. I am planning to approach the Consumer Court to sue them for deficiency on their services