Jukaso Journeys Complaints & Reviews

My traveler id is 148972 & contact id is 67111.

I took the jukaso journeys membership in april 2017 as the executive mr. Sunil & the manager mr. Narayan committed me the following.

1 we can go for holiday any where in the world using the jukasso
Journeys. There are few hotels / resorts which jukasso owns and for
Any other property, we can travel by booking the holiday through dae.
2 we can select any hotel in the world including 5 or 7 star hotels
Through dae for which one has to pay aprox rs. 1100/- (In india) and
Rs.2200/- (Out of india).
3 any sightseeing / local traveling will be done through jukasso
Journey, for which i don't have to pay any amount.

I have planned my holidays for goa in the month of october 2017 and
Contacted journeys over phone for hotel related queries, then i was
Told that jukasso has got only 1 resort in goa, which i found was not a good one. For booking through dae, i was asked to contact dae directly and they only have few resorts, again none of the resort was above 3 star category.

Since the membership was stamped on me after giving wrong / false
Commitments, i want to cancel the membership and the money which i
Have paid need to be re-imbursed. For this i have contacted the
Jukasso journeys in sunder nagar many times and every time they said
The concerned person is not there to address. The persons i met was
Mr. Shoaib khan and mr. Sunil a couple of times. Again i went few days
Back and met mr. Aswin, who asked me to write mail to ms. Payal.

I have written many mails to (Ms. Payal [protected]) to cancel my membership and return my money at, but there was no positive response from her. Even i tried calling her many times, but she never bothered to answer the calls

I want to cancel my membership and my money back as the membership was taken by me based on the commitments given by the jukaso team, which proved to be wrong / false later.

Dear Sir,

This has reference with said Contract ID - 99162, Membership ID-184331.

Today I had called your customer care desk regarding my membership cancellations money.

Who will answer/reply me...?

From Last 45 days I am getting same answer that it is in process.

I want to know your process. As I had given cancellations request almost 140 days back. You people informed me that within 90 days it will be refunded.

Where are your all promises...?
What type of process you are doing...?
Where is customer care...?

You are making fool. Stop it and return our amount.

Nither you called/informed us nor replying our mail. I don't understand your working style.

Return our all money, we are demanding that money which we had paid.

Waiting for your prompt action...

Regards
Tushar Shah
[protected]
[protected]@yahoo.com

I've purchased membership 99275 on 11 Nov 17 convinced as it might be cancelled anytime without any charges. After purchase I got an agreement saying 5000 + cancellation charges for cancellation the membership. There were many hidden figures as well as some different figures from the promises which were made before. It was totally bogus and I asked for cancellation on 13 Nov 17. I tried to contact them many times by mail as well as by toll free number. Every mail is responded saying that I Will be contacted within 48 hrs but never any call back is made. On toll free number, the executive and supervisor both are not are in position o[censored]pdating me. Whenever I called them, they always keep repeating same words as it will be completed within 90 working days. Till date cancellation is under process even it lasted its deadline of 90 working days. I tried to contact in many ways but got no satisfactory response from anywhere.

I have purchase a membership from Jukaso journeys wide membership number 176864 and company provided me free air ticket cost 15000.

when i was booked the ticket jukaso told me book tikcet your self we will remburse this 15 k in your account on 25th Oct-17 but company did not give me refund money till 2nd Apr-2018.

whenever i call the customer care they told me your massage is convay to concern team but nothing resolve the issue and not refund the money till yet.

Sir
I have taken the membership of jukaso journey in 2013 after so many great offers and promises by jukaso but all the offers and promised were fake.. They are fraud company & don’t any values… while giving membership they are so quick to get the money from us but in cancellation they cry as if it’s their money…

Well after membership i called the for hotel booking at nainitaal and then got poor response from them.. After lots effort i have given my date for hotel booking to jukaso care.. They said that we will confirm your hotel very reservation soon (My date was 9-jan-14 to11-jan-14). As per their promise i have booked my train ticket also… i was calling them so many but no response my dates was gone & my train ticket were useless also… most hilarious thing is that, they sent a mail of hotel confirmed on 30-jan-14 & confirming the booking dates of 9-jan-14. Oh! My god…. How much careless you are…
Then i have decided and cancelled the membership due this issue because was feeling cheated by jukaso… they were agreed on their mistakes on mail & said we will refund your money… still i am waiting for my refund amount foe last five year and i have sent 31 mails to them but they are useless fellow…
I want my hard earned money back. Please help…..
Recently i have talked to mr ahmed, ms neha & ms soniya

Member id:- w0500569
Name rajeev kumar
[protected]

Hi.. I enrolled for their jakaso journeys membership of five years on 6.1.18. Till date i have not received any discount vouchers as promised.. Twice i was refused for vacations... Reason non availability of rooms... The team members are highly insupportive... I have noy used their service even once... Request the senior members of the company to pl. Refund the paid amount... N the amount should be returned with no deductions because it's denial of service

I took a memebrship (Id - 115643) on 3rd feb. And after coming home.. Due to circumstances.. I had to withdraw the membership. As communicated during discussion.. By your executive sanjeev saxena (+[protected].. Money will be refunded within 10 days without any deduction.. But in the agreement.. Which was given to me only after money deduction.. It was mentioned that it will take 90 days to refund the money and 3000 will be deducted as admin charges.. Although, i mailed for withdrawal only after 1 hr..

Now.. Your executive is not taking my call and also customer care is saying that they will take 90 days (Excluding weekends and holidays) to refund the money..

So, refund my money..

Ids contacted

[protected]@jukasojourneys.com

Dear sir/madam

I, SK.asha begum from Vijayawada, have taken the membership for 3 years plan. I have made a down payment of Rs.15, 000/- on march 5th 2018 to the Vijayawada branch of jukaso. I wish to withdraw my application. Please look into the issue. Hoping to hear back with a positive response. The manager and the employees of the branch are least bothered.

Contract I'd.. 121202

Awaiting for your response

Best regards
Asha

Sir,
I had received a call saying i win a lucky draw and for collecting 2N/3D complementary holidays voucher. I have visit Jukaso Inn, 49/50 Sunder Nagar, New Delhi 110003 on 26th Feb 18 at 8 PM. When i visited they are offering me the membership and telling all the benefits and booked 3 years travel package Red season (4N/5D)of 'journeys by jukaso' worth rs. 48000/- at the time buying membership they are saying food and pick and drop will be free of cost and 4 adult and 2 child below 12year can be stay in a room but now they are saying 15% discount on food, 60 Km in 3year cab will be free and only 2 adult and 2 child can be stay in a hotel room. I am asking for cancellation my membership but they are saying you will receive money in 90 days after 30-40 % deduction, I want my 100% money asap

They took mine 15k, i want my money back. They are not giving any response.

I write a mail but no response:-

Dear mr. Kumar,

Greetings from journeys by jukaso!!!

We have received your request for the cancellation of membership id 114663.

Your request for cancellation has been forwarded to the relevant team and they will get in touch with you soon.

In case of any issues, please do not hesitate to contact us on[protected] or write to us at [protected]@jukasojourneys.com or [protected]@jukaso.co.in

Warm regards,
Team journeys

They Invited me at their hotel and fraudulently sold their holiday package to me by miss communication. I bought the holiday package on 4th Feb 2018 of Rs45, 000 and on the same day I called my credit card banker to stop the transaction as they did fraud with me. As per Indian Banking rules they can not stop the payment. On the next day morning I called Jukaso to cancel my package to get refund. Now they are saying that we will process your refund after 90 working days. This is completely unethical to sell their product by manipulating the facts and say that you will get your refund after 90 working days Is not acceptable. I further research about the company on google and found that they did the same with so many people. I request to my government to stop this company and help us to get refund quickly. My Contract Id is 115890 and Mem ID is 201046.

Dear Friends Join & Like the page to fight against the cheaters and frauds of Jukaso.

I want my refund of 90000.00 . Cheater's, thief's, fraudsters. .
False promises are made to innocent People . Cheater's. . they fool innocent people. they call you by liucky draw. dont fall in their trap
they promised 11n nights but gave only 4 nights package

https://www.facebook.com/Fraudjukasojourneys-[protected]/

I am also a victim of this company. paid huge amount to this fraud company.

Thanks

Sir,
I had received a call saying i win a lucky draw and for collecting 2N/3D complementary holidays voucher. I have visit Sager Ratna sco 325 sector 9 Panchkula on 28th January 18. When i visited they are offering me the membership and telling all the benefits and Your sales person booked 5 years travel package Red season (4N/5D)of 'journeys by jukaso' worth rs. 70000/-.
I have received certificate of membership on 1st feb'18 and I surprised to see membership letter because white season mention in certificate instead of red season and They are saying i have the pay in emi of 12 month but they swipe my credit card with full amount of 70, 000/-. All are fake and mis commitments.

I have send complaint on 1st feb'18 and request please cancel my membership and refund my money but till date my money is not refund.

Kindly help for cancellation my membership and refund my money(70000)

I am waiting for your early response.

Regards,
Ashwini Singh
Mob No. +91 [protected]
Member No. - 199984
Contract No. - 114840

Guys beware

They make sign the agreement. Beware
Please refund my whole amount. Please beware of gaurav gupta and chandni at their gurgaon centre
They forcibly make you pay amount and forcibly
They promised 11nights but gave only 4 nights package have taken rs35000
With false commitements o[censored]se of banqueste halls, free summer coaching classes for the kids, free best westin resort visit with family members day time, 50% discount of food at any banquet across india, they mention and show club mahindra properties and other star resort and commit false promises to the members... And finally they offer cost price here also they commit false emi schemes and take full payment by credit or debit card.. Make people to sign agreement.. After agreement is done and payment is received when contacted they say they got only jukoso properties which are very cheap and that too based on availability.

Hi,
not refunding Fraud company not refunding the amount
They promised 11 nights but gave only 4 nights package have taken rs3000.
Please refund asap Hi,

they make sign the agreement. beware
Please refund my whole amount. Please beware of Gaurav Gupta and Chandni at their Gurgaon centre
They forcibly make you pay amount and forcibly
they promised 11nights but gave only 4 nights package have taken Rs35000
With false commitements o[censored]se of banqueste halls, free summer coaching classes for the kids, free best westin resort visit with family members day time, 50% discount of food at any banquet across india, they mention and show club mahindra properties and other star resort and commit false promises to the members... And finally they offer cost price here also they commit false emi schemes and take full payment by credit or debit card.. Make people to sign agreement.. After agreement is done and payment is received when contacted they say they got only jukoso properties which are very cheap and that too based on availability.
dsadsa;ldk...5

Hi,
not refunding Fraud company not refunding the amount
not refunding Fraud company not refunding the amount
not refunding Fraud company not refunding the amount
They promised 11 nights but gave only 4 nights package have taken Rs90000.
Please refund asap Hi,

they make sign the agreement. beware
Please refund my whole amount. Please beware of Gaurav Gupta and Chandni at their Gurgaon centre
They forcibly make you pay amount and forcibly
they promised 11nights but gave only 4 nights package have taken Rs35000
With false commitements o[censored]se of banqueste halls, free summer coaching classes for the kids, free best westin resort visit with family members day time, 50% discount of food at any banquet across india, they mention and show club mahindra properties and other star resort and commit false promises to the members... And finally they offer cost price here also they commit false emi schemes and take full payment by credit or debit card.. Make people to sign agreement.. After agreement is done and payment is received when contacted they say they got only jukoso properties which are very cheap and that too based on availability.
sd;ksa;ldka...

Hi,
They promised 11 nights but gave only 4 nights package have taken Rs90000.
Please refund asap Hi,

they make sign the agreement. beware
Please refund my whole amount. Please beware of Gaurav Gupta and Chandni at their Gurgaon centre
very bad beware
They forcibly make you pay amount and forcibly
they promised 11nights but gave only 4 nights package have taken Rs35000
With false commitements o[censored]se of banqueste halls, free summer coaching classes for the kids, free best westin resort visit with family members day time, 50% discount of food at any banquet across india, they mention and show club mahindra properties and other star resort and commit false promises to the members... And finally they offer cost price here also they commit false emi schemes and take full payment by credit or debit card.. Make people to sign agreement.. After agreement is done and payment is received when contacted they say they got only jukoso properties which are very cheap and that too based on availability.

Hi,
They promised 11 nights but gave only 4 nights package have taken Rs90000.
Please refund asap Hi,

they make sign the agreement. beware
Please refund my whole amount. Please beware of Gaurav Gupta and Chandni at their Gurgaon centre
They forcibly make you pay amount and forcibly
they promised 11nights but gave only 4 nights package have taken Rs35000
With false commitements o[censored]se of banqueste halls, free summer coaching classes for the kids, free best westin resort visit with family members day time, 50% discount of food at any banquet across india, they mention and show club mahindra properties and other star resort and commit false promises to the members... And finally they offer cost price here also they commit false emi schemes and take full payment by credit or debit card.. Make people to sign agreement.. After agreement is done and payment is received when contacted they say they got only jukoso properties which are very cheap and that too based on availability.
jjjjj

Hi,
They promised 11 nights but gave only 4 nights package have taken Rs110000.
Please refund asap Hi,

they make sign the agreement. beware
Please refund my whole amount. Please beware of Gaurav Gupta and Chandni at their Gurgaon centre
They forcibly make you pay amount and forcibly
they promised 11nights but gave only 4 nights package have taken Rs35000
With false commitements o[censored]se of banqueste halls, free summer coaching classes for the kids, free best westin resort visit with family members day time, 50% discount of food at any banquet across india, they mention and show club mahindra properties and other star resort and commit false promises to the members... And finally they offer cost price here also they commit false emi schemes and take full payment by credit or debit card.. Make people to sign agreement.. After agreement is done and payment is received when contacted they say they got only jukoso properties which are very cheap and that too based on availability.

Hi,
They promised 11 nights but gave only 4 nights package have taken rs 25000.

they make sign the agreement. beware
Please refund my whole amount. Please beware of Gaurav Gupta and Chandni at their Gurgaon centre
They forcibly make you pay amount and forcibly
they promised 11nights but gave only 4 nights
With false commitements o[censored]se of banqueste halls, free summer coaching classes for the kids, free best westin resort visit with family members day time, 50% discount of food at any banquet across india, they mention and show club mahindra properties and other star resort and commit false promises to the members... And finally they offer cost price here also they commit false emi schemes and take full payment by credit or debit card.. Make people to sign agreement.. After agreement is done and payment is received when contacted they say they got only jukoso properties which are very cheap and that too based on availability.