[Resolved] Jukaso Journeys — My Refund my money 150000 | |||||
Membership name : Anita baswal, ID no. 96165 card : white (7N/ 8D) Valadity: june 2016 to june 2026 10year validity white studio card AVINASH SONI AND ABHILASHA attented us and filled with false commitments. After then he came to my house with a swiping machine then he swipe my credit card on it and then he credit 1, 50, 000 from my account and made 24 installments.After swiping the card he told that we'll get a scratch card or some kind of gift voucher includes LCD MONITER, WASHING MACHINE, REFRIDGERATOR, then after scratching that voucher we got SURAJ DIAMOND VOUCHER that he took away with him only and told us to get a new voucher which is worth for us. he made 24 months EMI of Rs 6250 per month. False commitments made by Avinash Soni : 1) 2 Family dinner 2) 2 family movie outing 3) 81 nights 80 days in 1 year 4) 15, 000 Rs free voucher of VIBES SPA in green park locality Jim corbett 2 certificate (given) link given below please checkout and i want booking of 14 october (he told that no tax, no hidden charges to be spend by you not even a paisa) 6) kerela - traditional welcoming and free tree house, free house boating, and this will not include package nights. free massage - mud massage, oil massage (no hidden charges or taxes) 7) if two families will book a trip they'll get seperate rooms, but for only 1 night 8) Then he told that AMC of 1 year will be given 6, 500 this thing he told after swiping the card. then after knowing this i told to cancel the package, then he told about a benefit that we can use no. of nights in this package in 1 year that doesnt matter. 9) the installments made by him were of Rs 6, 250 and on the first month 7, 554 Rs were debited from my account instead of 6250. this amount of Rs 7554 was debited till 3 months. then we went to saket mgf mall office for 3months then they just give excuses ; take per month extra charge, then they told take 3 months extra charge. And after then he told that at our delhi property of NCR you can make birthdays, parties, functions and the decorations, services will be arranged by them just we have to arrange caterers. and this conversation is known to Mr. Kanchan and Mr. Pradeep I just want my Refund now, I contacted with Miss Payal and got agreed to whatever she said but now she disagreed her statements and not responding to my calls emails and text messages. So, now I am going to take a legal action : police complaint and I'll take help of news media, social media. And now if you don't want this to happen then just refund my 1, 50, 000. I'm just visiting your offices of sundarnagar, ansal plaza, gurgaon, Saket mgf mall from 6 months. Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 21, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team | |||||
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