[Resolved] Junglee Rummy — account problem

Jisa Thundathilayaennackal

from Pappinisseri, Kerala

Address:	Kottayam, Kerala, 686013
Website:	[email protected]

As i mentioned before, opened a new account and put rs500/- in the account and i am not able to play or withdraw the money to my old account saji2014 so i request you to transfer this amount to my old account from this new account jisa7824. My g mail i/d is [protected]@gmail.com
My saji2014 opened by my son in his mail i/d [protected]@gmail.com
My mobile number is [protected]

T

Was this information helpful?

No (0)

Yes (0)

Nov 20, 2018

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Junglee Rummy Customer Care's response Dear Joseph Chandy,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

As per your telephonic conversation with our customer service expert all your queries are resolved. Basis your request, we have transferred your funds from your new account jisa7824 to saji2014. As per our terms of service, you agreed to at the time of registration, you are requested to operate/play with only 1 account.

We'd also like to inform that with your new account you should have been able to play games after updating your profile but not able to withdraw funds as per our terms of service you agreed to at the time of registration you cannot withdraw cash immediately after depositing funds as per our "Deposit Withdrawal Policy".

You may refer to the above information on the link: https://www.jungleerummy.com/termsofservice.

For further queries, you may also contact us on +[protected] from Monday to Friday (10:30 AM to 7:00 PM).

Regards,

Junglee Rummy - India's most trusted Rummy Site.
+[protected]Mon-Fri 10:00 - 19:00)
[protected]@jungleerummy.com