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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
Complaints 1049
Resolved
220
Unresolved
829
So far, so good. Junglee Rummy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Junglee Rummy will keep up the work and continue to help more customers with their concerns even better 🤝
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Junglee Rummy

Junglee Rummy reviews & complaints page 28

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V
Vijay161216
Jun 15, 2022
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I am vijay I stop play rummy but sms coming my inbox continually stop pls
+1 photos
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2022
Junglee Rummy Customer Care's response Hello Vijay,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
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    V
    Vijay161216
    Jun 15, 2022
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    Spam in my inbox stop messaging me
    Junglee Rummy customer support has been notified about the posted complaint.
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    Hello Vijay,

    Thank you for contacting Junglee Rummy.

    We request you to write us via the Help Page of our website or application.

    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

    Thanks & Regards
    Team - Junglee Rummy
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      P
      prakash2288
      Jun 14, 2022
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      Dear Junglee support Team
      Game ID: 25730646, with an amount of 19385 is withdrawal on14th june 2020 at 2:40 AM. but they kept it under verifcation saying secuirty reason. This radiculous and unacceptbale. I request ask them to kindly provide the amount tp my account.
      Junglee Rummy customer support has been notified about the posted complaint.
      Jun 16, 2022
      Updated by prakash2288       They have locked my account now. They are cheaters it seems.
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        P
        prakash2288
        Jun 14, 2022
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        Game ID: 25730646, with an amount of 19385 is withdrawal on14th june 2020 at 2:40 AM. but they kept it under verifcation saying secuirty reason. This radiculous and unacceptbale. I request ask them to kindly provide the amount tp my account.
        Junglee Rummy customer support has been notified about the posted complaint.
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          P
          prakashathi
          from ramanagara, Karnataka
          Jun 14, 2022
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          Address: ramanagara

          Game ID: 25730646, with an amount of 19385 is withdrawal on14th june 2020 at 2:40 AM. but they kept it under verifcation saying secuirty reason. This radiculous and unacceptbale. I request ask them to kindly provide the amount tp my account.
          Junglee Rummy customer support has been notified about the posted complaint.
          View replies
          Hello Prakashathi,

          Thank you for contacting Junglee Rummy.

          We request you to write us via the Help Page of our website or application.

          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

          Thanks & Regards
          Team - Junglee Rummy
          Reply
          prakash2288's reply, Jun 14, 2022
          I have mailed only automatic response but problem is not solved
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            N
            Nayum Mujawar
            Jun 8, 2022
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            Sir on 3 June I made 400rs deposit but due to there server problem my money stuck in play amount still they said again and again 24h 24h now I am too much frustrating so kindly help me and also give concession my 4 days west bcz of him they don't know but I can do whatever but 400rs will be at least 4000 earning amount iff my money is not stuck...
            Junglee Rummy customer support has been notified about the posted complaint.
            View replies
            Hello,

            Thank you for contacting Junglee Rummy.

            We request you to write us via the Help Page of our website or application.

            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

            Thanks & Regards
            Team - Junglee Rummy
            Reply
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              P
              Prashanth1980gowda
              Jun 6, 2022
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              Please ban online cash rummy application, so many poor people are playing, they don't know about this pre booked games
              Junglee Rummy customer support has been notified about the posted complaint.
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              Hello Prashanth,

              Thank you for contacting Junglee Rummy.

              We request you to write us via the Help Page of our website or application.

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
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                M
                Mhsohail23
                Jun 5, 2022
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                Address: Siliguri

                Rummy jungle and some rummy apps messaging all time, please take action for rummy circle rummy jungle, , iam not interested in this game why they text me all time
                Junglee Rummy customer support has been notified about the posted complaint.
                View replies
                Hello Sohail,

                Thank you for contacting Junglee Rummy.

                We request you to write us via the Help Page of our website or application.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
                Reply
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                  1
                  12791Nikhil
                  from Ahmedabad, Gujarat
                  Jun 5, 2022
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                  Receiving rubbish messages for bonus and all

                  Address: Ahmedabad

                  Please remove my number I don't want messages not interested to play this game. Ita irritating me...
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                  S
                  [email protected]
                  Jun 2, 2022
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                  I do not those invitations and spam sms sent by you. And I do not want to play your game. Kindly stop sending those sms
                  +1 photos
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 03, 2022
                  Junglee Rummy Customer Care's response                   Hello Ali,

                  Thank you for contacting Junglee Rummy.

                  We request you to write us via the Help Page of our website or application.

                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                  Thanks & Regards
                  Team - Junglee Rummy
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                    A
                    Arunkumar57
                    from Thanjavur, Tamil Nadu
                    May 23, 2022
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                    Website: [email protected]

                    My rummy account is locked and I raise a complaint to the given email address.. But still say you are colluding with other player.. But i did not do that.. My username sethuarun57.. Please support.. I kept money more than 11000 rupees. In my account
                    Junglee Rummy customer support has been notified about the posted complaint.
                    View replies
                    Hello Arun,

                    Thank you for contacting Junglee Rummy.

                    We request you to write us via the Help Page of our website or application.

                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                    Thanks & Regards
                    Team - Junglee Rummy
                    Reply
                    Hello Arun,

                    Thank you for contacting Junglee Rummy.

                    We request you to write us via the Help Page of our website or application.

                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                    Thanks & Regards
                    Team - Junglee Rummy
                    Reply
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                      M
                      moneeeeeeel
                      May 19, 2022
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                      Worst / Worst app Taken 5000 rs complained for 10 times and not reverting anything

                      with screenshot and payment i have done cryber crime complain

                      Dont join this junglee rummy or u will lost ur money
                      Junglee Rummy customer support has been notified about the posted complaint.
                      View replies
                      Hello,

                      Thank you for contacting Junglee Rummy.

                      We request you to write us via the Help Page of our website or application.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
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                        G
                        GabaKapil
                        from Kalka, Haryana
                        May 18, 2022
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                        They r doing fraud with customer by giving fake promocode & when u complaint about the issue the they said wait for 48hrs after 48hrs again they said wait for again 48hrs our team r working on it. After 7 days they said ur promocode r old this promo code r not of this month i m sending him a screenshot of the promocode then they said there is no evidence in this screen shoot to show it is a latest promocode no date shows... JUNGLEE RUMMY R----- FAKE[protected] FRAUD[protected]FAKE[protected]FRAUD
                        +2 photos
                        Junglee Rummy customer support has been notified about the posted complaint.
                        May 18, 2022
                        Updated by GabaKapil                         After complaint they blocked ur A/C & not added a single rupee in ur A/C when u r playing tournament & promote in next round..
                        Verified Support
                        May 19, 2022
                        Junglee Rummy Customer Care's response                         Hello Kapil,

                        Thank you for contacting Junglee Rummy.

                        We request you to write us via the Help Page of our website or application.

                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                        Thanks & Regards
                        Team - Junglee Rummy
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                          T
                          Tonic Toys
                          May 17, 2022
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                          Website: www.jungleerummy.com/termsofservice

                          Today I win 3 times and I wish to withdrawl my money but these guys hold my money as they say thay they will relese my money after 48 hour. Because they do verification I don't understand the thing that when my kyc is already done then why they need to verify again and again without any reason even though the amount is not more then 10k
                          Junglee Rummy customer support has been notified about the posted complaint.
                          View replies
                          Hello,

                          Thank you for contacting Junglee Rummy.

                          We request you to write us via the Help Page of our website or application.

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Thanks & Regards
                          Team - Junglee Rummy
                          Reply
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                            S
                            Sejal Rathva
                            from Kathor, Gujarat
                            May 13, 2022
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                            I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Verified Support
                            May 16, 2022
                            Junglee Rummy Customer Care's response                             Hello Sejal,

                            Thank you for contacting Junglee Rummy.

                            We request you to write us via the Help Page of our website or application.

                            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                            Thanks & Regards
                            Team - Junglee Rummy
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                              E
                              ErroR1989
                              from Mumbai, Maharashtra
                              May 13, 2022
                              Resolved
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                              Resolved

                              Since last 2 days my withdrawal request is under verification.

                              When 1 mail for the same they send drafted emails.
                              No way to get to customer support executive. U have to communicate only through mail.
                              Very much disappointed with the services .
                              Jun 8, 2022
                              Complaint marked as Resolved 
                              ty
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Verified Support
                              May 14, 2022
                              Junglee Rummy Customer Care's response                               Hello,

                              Thank you for contacting Junglee Rummy.

                              We request you to write us via the Help Page of our website or application.

                              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                              Thanks & Regards
                              Team - Junglee Rummy
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                                D
                                domingos gracias
                                May 11, 2022
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                                I am suppose to get refund.On 21st April-2022 I got mail saying the some refund will be done in 4 working days and the balance amount will be available in bank with in 21 days.
                                Still I received zero amount.
                                So please look into this matter ASAP.
                                +2 photos
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                May 11, 2022
                                Junglee Rummy Customer Care's response                                 Hello,

                                Thank you for contacting Junglee Rummy.

                                We request you to write us via the Help Page of our website or application or you can also reply to the email that our team has sent you.

                                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                Thanks & Regards
                                Team - Junglee Rummy
                                May 16, 2022
                                Updated by domingos gracias                                 I had written many times via your help page but now no one is answering. I have even sent you my bank statement but still no answer.
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                                  K
                                  Kicchashiva
                                  from Kanakapura, Karnataka
                                  May 7, 2022
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                                  My [protected] mobile number junglee rummy account locked pls help me
                                  +1 photos
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  View replies
                                  Hello,

                                  Thank you for contacting Junglee Rummy.

                                  We request you to write us via the Help Page of our website or application.

                                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                  Thanks & Regards
                                  Team - Junglee Rummy
                                  Reply
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                                    R
                                    ronit@123456
                                    from Lucknow, Uttar Pradesh
                                    May 7, 2022
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                                    Address: JUNGLEE RUMMY POST BOX NO. 6502, NEW DELHI - 110027, PHONE NO. 011-66481234
                                    Website: jungleerummy.com

                                    Fraud and dummy site. Illegal act done by junglee rummy.
                                    All cards set in favor of their dummy, software, programming players and commissionable players through coding system.

                                    If other players going to win, they shut down their games.

                                    So please cease and paremenently stop this site.
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    View replies
                                    Hello Ronit,

                                    Thank you for contacting Junglee Rummy.

                                    We assure you that we are a responsible gaming platform and we firmly believe in fair play. Please note that wins and losses are entirely based on the player's skills, and we have no control whatsoever over the game. The cards are distributed using a certified Random Number Generator that deals cards absolutely randomly, ensuring every player gets an equal opportunity to win.
                                    https://www.jungleerummy.com/responsiblegaming

                                    If this is about a particular game, we request you to share the game ID via the Help Page of our website or application.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
                                    Reply
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
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                                      P
                                      Prishail
                                      from Mumbai, Maharashtra
                                      May 7, 2022
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                                      My account is still blocked and also amount is pending my id is prishail I also mail them regarding same
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      May 08, 2022
                                      Updated by Prishail                                       Still is blocked this junglee rummy is bloody Scammsters they are fooling simply all the numbers provide by them is fake
                                      View replies
                                      Hello Prishail,

                                      Thank you for writing us via email.

                                      Our team will connect with you within 24 hours. We would really appreciate your patience.

                                      Thanks & Regards
                                      Team - Junglee Rummy
                                      Reply
                                      Prishail's [Complaint's author] reply, May 7, 2022
                                      What patience you are talking about it's more that 3 days now no call no msg yet and why my id is blocked unlocked it what are you guys trying to do
                                      Prishail's [Complaint's author] reply, May 8, 2022
                                      Waited now still u dont have people to reach us and ask what's the matter this is the level of games you run
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