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Junglee Rummy Complaints & Reviews

www.jungleerummy.com
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Updated: Mar 16, 2025
Complaints 1045
Resolved
220
Unresolved
825
So far, so good. Junglee Rummy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Junglee Rummy will keep up the work and continue to help more customers with their concerns even better 🤝
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Junglee Rummy

Junglee Rummy reviews & complaints page 28

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K
Kaamil Kaamil
Jun 20, 2022
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Address: Vadodara

Me gem open karta hu to open hi nahi Hoti error likha aajata he
Junglee Rummy customer support has been notified about the posted complaint.
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Hello Kaamil,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
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    M
    Mithlesh Kumar Srivastava
    Jun 17, 2022
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    Want to block the messages getting from this app. These messages are not in use for me.
    Junglee Rummy customer support has been notified about the posted complaint.
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    Hello Mithlesh,

    Thank you for contacting Junglee Rummy.

    We request you to write us via the Help Page of our website or application.

    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

    Thanks & Regards
    Team - Junglee Rummy
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      Hema Inkollu
      Jun 17, 2022
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      I don't want to use your app. so, please stop sending me messages.
      Junglee Rummy customer support has been notified about the posted complaint.
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      Hello Hema,

      Thank you for contacting Junglee Rummy.

      We request you to write us via the Help Page of our website or application.

      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

      Thanks & Regards
      Team - Junglee Rummy
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        G
        Gopibhatt
        Jun 17, 2022
        Resolved
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        Resolved

        Amount of Rs 5000 deducted from my bank account but not showing in junglee rummy account and when i ask them regarding this they have locked my account
        Jun 17, 2022
        Complaint marked as Resolved 
        I got a call from executive and the issue has been solved
        Junglee Rummy customer support has been notified about the posted complaint.
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        2 found this helpful
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          J
          jayesh payer
          Jun 17, 2022
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          Dear team

          Kindly note amount of 500 rs 2 time debited from my accounts and only 1 time credited to junglee rummy account

          My junglee rummy user id Jayesh1712

          Request you kindly check from your end
          And revert me as soon as possible
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Jun 17, 2022
          Junglee Rummy Customer Care's response           Hello Jayesh,

          Thank you for contacting Junglee Rummy.

          We request you to write us via the Help Page of our website or application.

          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

          Thanks & Regards
          Team - Junglee Rummy
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            C
            Chico2911
            from Thane, Maharashtra
            Jun 16, 2022
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            I don’t want to download the app. Stop sending me sms and delete my number
            Junglee Rummy customer support has been notified about the posted complaint.
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            Hello,

            Thank you for contacting Junglee Rummy.

            We request you to write us via the Help Page of our website or application.

            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

            Thanks & Regards
            Team - Junglee Rummy
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              P
              prakash2288
              Jun 16, 2022
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              Dear @junglee rummy, why are cheating me. You locked my account for asking my withdrawal amount. What's wrong with you guys. Support team is not replying to any of my mails.
              Junglee Rummy customer support has been notified about the posted complaint.
              Verified Support
              Jun 16, 2022
              Junglee Rummy Customer Care's response               Hello Sohail,

              Thank you for contacting Junglee Rummy.

              We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

              We request you to mark this complaint as resolved as your issue is now resolved.

              Thanks & Regards
              Team - Junglee Rummy
              Verified Support
              Jun 16, 2022
              Junglee Rummy Customer Care's response               Hello Prakash,

              Thank you for contacting Junglee Rummy. Please ignore the previous response.

              We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

              We request you to mark this complaint as resolved as your issue is now resolved.

              Thanks & Regards
              Team - Junglee Rummy
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                B
                beast2002
                Jun 16, 2022
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                Blocked my account and the solution given to unblock does not work. simply wasting time and purposefully delaying time.completly fraup app.pls do something to stop this app fromm cheating and looting poor peoples money. username beast2002 and email id is [protected]@gmail.com. inspite of so many complaints.why are you people not taking any actions.are you all also hand in glove with the junglee rummy app people. made mistake by playing in this app.rummycircle and rummyculture apps the best .
                Junglee Rummy customer support has been notified about the posted complaint.
                Verified Support
                Jun 16, 2022
                Junglee Rummy Customer Care's response                 Hello,

                Thank you for contacting Junglee Rummy.

                Your account has been locked as several unsuccessful login attempts were made. Please be informed that if 100 unsuccessful login attempts are made (either with incorrect password or username), the account gets locked automatically. Our team has sent you the steps to change the password and regain the access for it.

                For any further assistance on the same, kindly reply to the email that our team has sent you. We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                If you find this helpful, please mark this complaint as resolved.

                Thanks & Regards
                Team - Junglee Rummy
                Jun 16, 2022
                Updated by beast2002                 but the solution is not working.after following the steps given.still the account stays blocked.not allowing to change password.no link is sent to email.pls unblock it from your side once, or give some other solution.
                Jun 16, 2022
                Updated by beast2002                 ### have some shame and respond quickly.with proper solutions
                Jun 16, 2022
                Updated by beast2002                 utilizing our money for free.cheatng players and teaching us about responsible play.
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                  T
                  Trikha Kamal
                  from New Delhi, Delhi
                  Jun 16, 2022
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                  I have many proofs and recording of the game, this is not fair game play, opponent having many jokers and sequence cards I had check many times. In the reply they having torf thupa.

                  They are cheatter and stolen the money of the people.
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 16, 2022
                  Junglee Rummy Customer Care's response                   Hello Trikha,

                  Thank you for contacting Junglee Rummy.

                  We request you to write us via the Help Page of our website or application.

                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                  Thanks & Regards
                  Team - Junglee Rummy
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                    K
                    Kmage@4693
                    from chennai, Tamil Nadu
                    Jun 16, 2022
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                    Hi sir/madam
                    I don't want to play rummy anymore please don't send sms
                    Junglee Rummy customer support has been notified about the posted complaint.
                    View replies
                    Hello,

                    Thank you for contacting Junglee Rummy.

                    We request you to write us via the Help Page of our website or application.

                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                    Thanks & Regards
                    Team - Junglee Rummy
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                      S
                      sipai irfan
                      from kalol, Gujarat
                      Jun 15, 2022
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                      Address: gujarat

                      I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 16, 2022
                      Junglee Rummy Customer Care's response                       Hello Irfan,

                      Thank you for contacting Junglee Rummy.

                      We request you to write us via the Help Page of our website or application.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
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                        P
                        prakash2288
                        Jun 15, 2022
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                        I prakash p played rummy in jungles rummy, we won money of 19385 rs ll. I placed for withdrawal, it takes 24 hrs. And then under verification, now they locked my account. Kindly resolve the issue and provide our money.
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 16, 2022
                        Junglee Rummy Customer Care's response                         Hello Sohail,

                        Thank you for contacting Junglee Rummy.

                        We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

                        We request you to mark this complaint as resolved as your issue is now resolved.

                        Thanks & Regards
                        Team - Junglee Rummy
                        Verified Support
                        Jun 16, 2022
                        Junglee Rummy Customer Care's response                         Hello Prakash,

                        Thank you for contacting Junglee Rummy. Please ignore the previous response.

                        We would like to inform you that your Junglee Rummy account has been unlocked and also we have refunded the amount of INR 19, 385/- into your Junglee Rummy account.

                        We request you to mark this complaint as resolved as your issue is now resolved.

                        Thanks & Regards
                        Team - Junglee Rummy
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                          V
                          Vijay161216
                          Jun 15, 2022
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                          I am vijay I stop play rummy but sms coming my inbox continually stop pls
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 16, 2022
                          Junglee Rummy Customer Care's response                           Hello Vijay,

                          Thank you for contacting Junglee Rummy.

                          We request you to write us via the Help Page of our website or application.

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Thanks & Regards
                          Team - Junglee Rummy
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                            V
                            Vijay161216
                            Jun 15, 2022
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                            Spam in my inbox stop messaging me
                            Junglee Rummy customer support has been notified about the posted complaint.
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                            Hello Vijay,

                            Thank you for contacting Junglee Rummy.

                            We request you to write us via the Help Page of our website or application.

                            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                            Thanks & Regards
                            Team - Junglee Rummy
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                              P
                              prakash2288
                              Jun 14, 2022
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                              Dear Junglee support Team
                              Game ID: 25730646, with an amount of 19385 is withdrawal on14th june 2020 at 2:40 AM. but they kept it under verifcation saying secuirty reason. This radiculous and unacceptbale. I request ask them to kindly provide the amount tp my account.
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Jun 16, 2022
                              Updated by prakash2288                               They have locked my account now. They are cheaters it seems.
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                                P
                                prakash2288
                                Jun 14, 2022
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                                Game ID: 25730646, with an amount of 19385 is withdrawal on14th june 2020 at 2:40 AM. but they kept it under verifcation saying secuirty reason. This radiculous and unacceptbale. I request ask them to kindly provide the amount tp my account.
                                Junglee Rummy customer support has been notified about the posted complaint.
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                                  P
                                  prakashathi
                                  from ramanagara, Karnataka
                                  Jun 14, 2022
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                                  Address: ramanagara

                                  Game ID: 25730646, with an amount of 19385 is withdrawal on14th june 2020 at 2:40 AM. but they kept it under verifcation saying secuirty reason. This radiculous and unacceptbale. I request ask them to kindly provide the amount tp my account.
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  View replies
                                  Hello Prakashathi,

                                  Thank you for contacting Junglee Rummy.

                                  We request you to write us via the Help Page of our website or application.

                                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                  Thanks & Regards
                                  Team - Junglee Rummy
                                  Reply
                                  prakash2288's reply, Jun 14, 2022
                                  I have mailed only automatic response but problem is not solved
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                                    N
                                    Nayum Mujawar
                                    Jun 8, 2022
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                                    Sir on 3 June I made 400rs deposit but due to there server problem my money stuck in play amount still they said again and again 24h 24h now I am too much frustrating so kindly help me and also give concession my 4 days west bcz of him they don't know but I can do whatever but 400rs will be at least 4000 earning amount iff my money is not stuck...
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    View replies
                                    Hello,

                                    Thank you for contacting Junglee Rummy.

                                    We request you to write us via the Help Page of our website or application.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
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                                      P
                                      Prashanth1980gowda
                                      Jun 6, 2022
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                                      Please ban online cash rummy application, so many poor people are playing, they don't know about this pre booked games
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      View replies
                                      Hello Prashanth,

                                      Thank you for contacting Junglee Rummy.

                                      We request you to write us via the Help Page of our website or application.

                                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                      Thanks & Regards
                                      Team - Junglee Rummy
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                                        M
                                        Mhsohail23
                                        Jun 5, 2022
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                                        Address: Siliguri

                                        Rummy jungle and some rummy apps messaging all time, please take action for rummy circle rummy jungle, , iam not interested in this game why they text me all time
                                        Junglee Rummy customer support has been notified about the posted complaint.
                                        View replies
                                        Hello Sohail,

                                        Thank you for contacting Junglee Rummy.

                                        We request you to write us via the Help Page of our website or application.

                                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                        Thanks & Regards
                                        Team - Junglee Rummy
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