Claimed

Junglee Rummy Complaints & Reviews

2
Updated: Mar 16, 2025
Complaints 1049
Resolved
220
Unresolved
829
Contacts

File a complaint to Junglee Rummy

Having problems with Junglee Rummy?

File a complaint and get it resolved by Junglee Rummy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Junglee Rummy reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sruthi pradeesh
Mar 9, 2022
Report
Copy

Please do not send message to my phone number ...I don't wanna play rummy..please don't disturb please
Junglee Rummy customer support has been notified about the posted complaint.
Hello Sruthi,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dokya
    Mar 8, 2022
    Report
    Copy

    Dear sir, I have placed withdrawal 48 hours back but still amount is not credited to my account, and when I mailed them they are again and again saying same thing wait we will update within 48 hours. Just asking time again and again.
    Junglee Rummy customer support has been notified about the posted complaint.
    Verified Support
    Mar 08, 2022
    Junglee Rummy Customer Care's response
    Hello Dokya,

    Thank you for contacting Junglee Rummy.

    We request you to write us via the Help Page of our website or application.

    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

    Thanks & Regards
    Team - Junglee Rummy
    Mar 08, 2022
    Updated by Dokya
    Please update about my compalaint weather I get money by today
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amith238
      from Neral, Maharashtra
      Mar 7, 2022
      Report
      Copy

      My account- amith238
      Phone no. - [protected]

      I had a withdraw on 5th March of rs 4540rs which haven't received till date .
      Please kindly look into this matter.
      +1 photos
      Junglee Rummy customer support has been notified about the posted complaint.
      Verified Support
      Mar 08, 2022
      Junglee Rummy Customer Care's response
      Hello Amit,

      Thank you for contacting Junglee Rummy.

      We would like to inform you that your withdrawal request ID 22097216 of INR 4540 was under verification for the security of your account, as a part of the periodic activity conducted by our Risk Management team. As checked, this amount was successfully processed today at 00:11:48.16.

      For any further assistance regarding the same, we request you to write us via the Help Page of our website or application.

      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

      Thanks & Regards
      Team - Junglee Rummy
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amith238
        from Neral, Maharashtra
        Mar 6, 2022
        Report
        Copy

        My withdrawal of rs4540 Haven't received yet .plz help me with this
        My game Gmail is [protected]@gmail.com
        +1 photos
        Junglee Rummy customer support has been notified about the posted complaint.
        Verified Support
        Mar 07, 2022
        Junglee Rummy Customer Care's response
        Hello,

        Thank you for contacting Junglee Rummy.

        We request you to write us via the Help Page of our website or application.

        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

        Thanks & Regards
        Team - Junglee Rummy
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dr S
          from Payyanur, Kerala
          Mar 4, 2022
          Report
          Copy

          I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Mar 05, 2022
          Junglee Rummy Customer Care's response
          Hello,

          Thank you for contacting Junglee Rummy.

          We request you to write us via the Help Page of our website or application.

          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

          Thanks & Regards
          Team - Junglee Rummy
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PsýcøzIms Anurag
            Mar 4, 2022
            Report
            Copy

            Hi,
            I have downloaded jungleerummy mobile app .and deposited 500 Rs and played game of that money .I won 3000 Rs and when I asked them for my withdrawal the had locked my account and frozen my money without any reason...I m have video proofs of it with me
            +1 photos
            Junglee Rummy customer support has been notified about the posted complaint.
            Mar 04, 2022
            Updated by PsýcøzIms Anurag
            Even when I contacted them through email.they are not giving a proper reason of it
            Verified Support
            Mar 05, 2022
            Junglee Rummy Customer Care's response
            Hello Anurag,

            Thank you for contacting Junglee Rummy.

            Our support team has sent you an email on your registered email id. We request you to reply to the same email thread. Alternatively, you can also connect via the Help Page of our website or application.

            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

            Thanks & Regards
            Team - Junglee Rummy
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Manju 123
              Mar 4, 2022
              Report
              Copy

              Address: Max ,saket, new delhi

              Sir username maruti6571 date 3 March timming 10:30pm-10:55 pm ko cheating karke 10857 score banaya hai. Please investigate this time. Sir issi tarah se last tournament mein username rutvik jadhav aur username aravanbu ne cheating karke high score banaya tha please username maruti6571 ko block karke fair play game ka environment banaye
              Junglee Rummy customer support has been notified about the posted complaint.
              Hello Manju,

              Thank you for contacting Junglee Rummy.

              We request you to write us via the Help Page of our website or application.

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                ErroR1989
                from Mumbai, Maharashtra
                Mar 1, 2022
                Resolved
                Report
                Copy
                Resolved

                Website: Online Rummy

                Hi..
                My user-id of Junglee Rummy is ErroR1989.
                When i placed a withdrawal request of 2700rs and 1421rs on junglee rummy it went under verification of Risk Management Team on 25 Feb 2022.

                On the next day they mailed me and locked my account.
                the mail is ...

                Hello Pravin,

                The following is a formal notice to you from our Risk Management team:

                We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.

                Thank you.

                Best regards,

                Team Junglee Rummy

                Yesterday they asked me to upload Pancard.
                i Have uploaded it twice and now they are blaming me that I have done collaboration with other player.

                kindly look in this issue and help me to get my money back.
                May 13, 2022
                Complaint marked as Resolved 
                Account unlocked but my withdrawal was declined. They deposited the amount in game money which later on I lost...Well played junglee rummy.
                Junglee Rummy customer support has been notified about the posted complaint.
                Hello,

                Thank you for contacting Junglee Rummy.

                Our support team has sent you an email on your registered email id. We request you to reply to the same email thread. Alternatively, you can also connect via the Help Page of our website or application.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
                ErroR1989's [Complaint's author] reply, Mar 2, 2022
                Thanks for your cooperation. My issue is resolved
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sami0356
                  Feb 25, 2022
                  Report
                  Copy

                  Website: m.jungleerummy.com/jungleerummyapk-anukapoor-lp8850?ad=MB-PFInfotech-AnuK8850-Eng-v2&utm_source=PFInfotech&utm_medium=SMS&utm_campaign=mbPFInfotech-AnuK8850-v2&%243p=a_adziny_media&~click_id=6

                  I have not applied for Junglee rummy. Please stop messaging me.
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Hello Sami,

                  Thank you for contacting Junglee Rummy.

                  We request you to write us via the Help Page of our website or application.

                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Feb 25, 2022
                    Report
                    Copy

                    I activated my account deposited money 3500 and won 5700 rs of which 200 rs withdrawed i submitted 5000 rs withdrawal request next day my account was locked.
                    Mailed junglee games and received ur account has been deactivated permanently for violation of fair play policies.
                    I had multiple accounts it was due to my negligence which happened unknowingly i thought due to multiple accounts they have deactivated account but received call from junglee games they told reason for deactivation is not multiple accounts but other .
                    I again mailed to junglee games the very first email i received that was besides reminder through email against violation of fair play policies ur account has been locked.actually i dint received a single male.junglee games are lying although in all accounts my personal details are same whatever has happened is unknowingly bcz i use two sims in mobile all deposited amount was only through gpay
                    I just don't understand why so on Monday I'm going to file legal complaint against junglee games in consumer court
                    My email id is [protected]@gmail.com
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 26, 2022
                    Junglee Rummy Customer Care's response
                    Hello Sumeet,

                    Thank you for contacting Junglee Rummy.

                    Our support team has sent you an email on your registered email id. We request you to reply to the same email thread. Alternatively, you can also connect via the Help Page of our website or application.

                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                    Thanks & Regards
                    Team - Junglee Rummy
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hari1205
                      from Salem, Tamil Nadu
                      Feb 25, 2022
                      Report
                      Copy

                      I haven't subscribed or look for any rummy games online but I receive irritating spam messages that could be blocked or unsubscribed. Why did this happen?
                      Do I need to complain anywhere else?
                      Stop these nonsence messages
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Hello Hari,

                      Thank you for contacting Junglee Rummy.

                      We request you to write us via the Help Page of our website or application.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Subbu999111
                        Feb 23, 2022
                        Report
                        Copy

                        Address: Banglore

                        For deposit they didn’t ask any documents and withdrawal time they asked 48 hours time after 48 hrs my account has blocked now I’m not able to contact customer team. They are not giving proper details what is happened in my account. That have blocked intentionally for money.

                        If they have any issue they should inform and have to give proper detail. Simply they are blocked my account and now my money is gone.

                        My user name is -subus999
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 25, 2022
                        Junglee Rummy Customer Care's response
                        Hello Subbu,

                        Thank you for contacting Junglee Rummy.

                        Our support team has sent you an email on your registered email id. We request you to reply to the same email thread.

                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                        Thanks & Regards
                        Team - Junglee Rummy
                        Hello,

                        Thank you for contacting Junglee Rummy.

                        We request you to write us via the Help Page from your registered email id.

                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                        Thanks & Regards
                        Team - Junglee Rummy
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Adarsh Dileep
                          Feb 22, 2022
                          Report
                          Copy

                          Address: KEECHERI MELETHIL, KALANJOOR P.O KALANJOOR

                          Everyday sending messages to my number. Frustrated with this advertisement and I blocked so many numbers. But they are sending through new numbers
                          +1 photos
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 24, 2022
                          Junglee Rummy Customer Care's response
                          Hello Adarsh,

                          Thank you for contacting Junglee Rummy.

                          We request you to write us via the Help Page from your registered email id.

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Thanks & Regards
                          Team - Junglee Rummy
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ravi s.n
                            Feb 18, 2022
                            Report
                            Copy

                            Junglee rummy has locked my account without providing the reason. And there is no way to contact support without logging in.
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 18, 2022
                            Junglee Rummy Customer Care's response
                            Hello Ravi,

                            Thank you for contacting Junglee Rummy.

                            We request you to write us via the Help Page from your registered email id.

                            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                            Thanks & Regards
                            Team - Junglee Rummy
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pachaiyappan .K
                              Feb 18, 2022
                              Report
                              Copy

                              Address: 1/23,Not street , Maniyakaranpatti ,pudhur (P.o),vilathikulam.

                              I want my account registered with to be deleted as I no longer want to use the service anymore.

                              Email: [protected]@gmail.com

                              Username : MASTERPACHAI
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Hello Pachaiyappan,

                              Thank you for contacting Junglee Rummy.

                              We request you to write us via the Help Page from your registered email id.

                              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                              Thanks & Regards
                              Team - Junglee Rummy
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                amitkunkekar
                                from Kolhapur, Maharashtra
                                Feb 17, 2022
                                Report
                                Copy

                                Dear Sir/Mam

                                My name is Amit kunkekar. I was downloaded you junglly rummy app and registered but now i am not playing rummy but still your site messaging me so i irritated that sms so can you please stop this service and also please remove my number from your database

                                Thanks
                                +1 photos
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 18, 2022
                                Junglee Rummy Customer Care's response
                                Hello Amit,

                                Thank you for contacting Junglee Rummy.

                                We request you to write us via the Help Page from your registered email id.

                                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                Thanks & Regards
                                Team - Junglee Rummy
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Suresh Naske
                                  Feb 15, 2022
                                  Oct 1, 2023
                                  This thread was updated on Oct 1, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Account locked & balance frozen

                                  Address: New Delhi

                                  Hi,

                                  Won 55k money promptly and when I request for withdrawal account got locked & balance got frozen due to their internal policy or reason & the below email received

                                  We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen....
                                  +1 photos
                                  Helpful
                                  36 other people found this review helpful
                                  36 found this helpful
                                  13 Comments
                                  Report
                                  Copy
                                  T
                                  Tejas12345
                                  from Ahmedabad, Gujarat
                                  Feb 8, 2022
                                  Report
                                  Copy

                                  Everyday i receive text message in my mobile number [protected] frome jungle rummy. I complaint lots of time but it didn't solved. It is quite disturbing for me and duu to this text messages i face lots of problem every day. I deeply riquest you please help to Stop this text message
                                  +1 photos
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 09, 2022
                                  Junglee Rummy Customer Care's response
                                  Hello Tejas,

                                  Thank you for contacting Junglee Rummy.

                                  At your request, we have unsubscribed the mobile number and you will stop receiving SMSes within 72 hours. Feel free to connect with us using the “Help” feature of our website/app for any further assistance.

                                  Thanks & Regards
                                  Team - Junglee Rummy
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kaiyum Ali
                                    Feb 3, 2022
                                    Report
                                    Copy

                                    I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. No matter how many times you ask, I'm not going to play your game. So please remove my phone number from your database and never send me a message. I beg you! stop!
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 03, 2022
                                    Junglee Rummy Customer Care's response
                                    Hello Kaiyum,

                                    Thank you for contacting Junglee Rummy.

                                    We request you to write us via the Help Page from your registered email id.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mithun4581
                                      from Pune, Maharashtra
                                      Feb 3, 2022
                                      Report
                                      Copy

                                      Address: Pune

                                      Hello sir i am mithun my user id MJ_4581 of your junglee rummy site 11093 withdrawal after 3 days my withdrawal amount in under varification nothing anything issues there persons not get solve this problem I many time call to customer care or mails he says you wait 48 hours then I am already wait 48 hours after that not solve my problem you can get action.
                                      +1 photos
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 03, 2022
                                      Junglee Rummy Customer Care's response
                                      Hello Mithun,

                                      Thank you for contacting Junglee Rummy.

                                      We request you to write us via the Help Page from your registered email id.

                                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                      Thanks & Regards
                                      Team - Junglee Rummy
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit