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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
Complaints 1045
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Unresolved
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Junglee Rummy reviews & complaints page 30

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S
SellaMuthu B
from Erode, Tamil Nadu
Apr 17, 2022
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Dear sir, As i playing Junglee rummy for past days and alomost I winning 15000 And I request to withdraw my winning amount, but they not processed to my withdraw request but they blocked my account without any intemation

So I'm not unable to login my account, and withdraw my winning amount

Kindly someone help me to login and Withdraw my winning amount

Thanku
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
Junglee Rummy Customer Care's response
Hello Sella,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
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    A
    Ankurabhra
    Apr 4, 2022
    Resolved
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    Resolved

    I am using my mobile [protected] as login.Suddenly it was locked from yesterday night. I have made request of 16767 and 11000 and above in live account.Bug I am unable to login.kindly help me by unlocking and withdrawing the same
    Apr 4, 2022
    Complaint marked as Resolved 
    I have sent 4 emails explaining all. Even I have given my PAN, Adhhar card also.
    Junglee Rummy customer support has been notified about the posted complaint.
    I also intimate them after the same. Basically I used my mobile number to login and having multiple emails. That is why I have given my all email id. I actually don't know which email id is using for this account.That is why asked them to send test mail to all my I'd. I have good amount kindly help
    Hello Ankur,

    Thank you for contacting Junglee Rummy.

    We request you to write us via the Help Page of our website or application.

    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

    Thanks & Regards
    Team - Junglee Rummy
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      A
      Apurvgupta2804
      from Ujjain, Madhya Pradesh
      Mar 31, 2022
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      I have played for one day and they have blocked by account which has 5k rs in it.
      Looks like junglee rummy is looting its user by blocking them and not allowing the fund to be transfer. If you want the ### fair play logic atleast refund the money and then blocked. This is nothing but harassement
      Junglee Rummy customer support has been notified about the posted complaint.
      Verified Support
      Apr 02, 2022
      Junglee Rummy Customer Care's response
      Hello Apurv,

      Thank you for contacting Junglee Rummy.

      We request you to write us via the Help Page of our website or application with your registered email id.

      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

      Thanks & Regards
      Team - Junglee Rummy
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        P
        pushparaj kaliyaperumal
        from Chennai, Tamil Nadu
        Mar 23, 2022
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        I using this website for last 9 years. recent i noticed that there is problem here. its not allowing people to win. when we play high table, even though you have good cards you cant win. for me its happened many time. if we about to win, then they will make the table to be hang or disconnected even if you have good wifi. they are not at all agreeing that and when we rised this question, thwy suddenly blocked my account and saying that it not good for life. i wondered they realised this after 9 year???.

        every rupee is a count. why these kind of cheating is happening. many times i rised the issues in 9 years, they will block me.
        Junglee Rummy customer support has been notified about the posted complaint.
        Verified Support
        Mar 24, 2022
        Junglee Rummy Customer Care's response
        Hello,

        Thank you for contacting Junglee Rummy.

        We request you to write us via the Help Page of our website or application.

        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

        Thanks & Regards
        Team - Junglee Rummy
        Mar 25, 2022
        Updated by pushparaj kaliyaperumal
        they are saying now now that there will network issue while using this website. they says that they wont care even we have high net and other apps are working, they are saying that when we use this website sometimes network issues happen. they wont take responsible for that.. what a pitty. they are sucking our money without playing
        this guys says that my end issues// they are not agreeing .. two people spoke to me and discussed about the issue. they heared everything from me but finally they says network issues.. cheating fellows.. they suck our money without playing
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          K
          Kadale333
          from Bengaluru, Karnataka
          Mar 22, 2022
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          Dear sir
          My self praveen k gowda from Karnataka, junglee rummy has been blocked my junglee rummy account with reason of suspicious activity performed by me, sir I am not regularly play Rummy in junglee rummy, I was registered 2years back in this site and played I didn't like this so I quite play in this site, from the last week continuosly I saw junglee rummy adds in my social media accounts so decided to try again to play on so last Sunday I made a deposit of 1k and I won 4.7k, and requested for a withdrawal (this was my first withdrawal) and it's gone to pending I thought it's first withdrawal na so left that day next day I contacted again for that reason they said it's take 48 hrs to complete withdrawal so I waited for some time and just i tried to open the account they have blocked my account, and says contact customer support, so I sent a mail regarding this they are saying you're account has been blocked due suspicious activity performed by me like sir seriously I dont know what happened and again I wrote a mail that sir I am not involved in any such activities please re look it, even I begged them to cross cheack again I am not involved like but they keep saying that I am involved, and I also saying I am not done that, they are not ready to explain what's happened exactly, there is no call support for this site, please help this issue and give me justice I have uploaded copy of mail which I have sent to them
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Mar 23, 2022
          Junglee Rummy Customer Care's response
          Hello,

          Thank you for contacting Junglee Rummy.

          We request you to write us via the Help Page of our website or application.

          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

          Thanks & Regards
          Team - Junglee Rummy
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            D
            Debanath Dey
            from Kolkata, West Bengal
            Mar 19, 2022
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            I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
            Junglee Rummy customer support has been notified about the posted complaint.
            Verified Support
            Mar 20, 2022
            Junglee Rummy Customer Care's response
            Hello Debanath,

            Thank you for contacting Junglee Rummy.

            We request you to write us via the Help Page of our website or application.

            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

            Thanks & Regards
            Team - Junglee Rummy
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              R
              Rajkishor2014
              from Wardha, Maharashtra
              Mar 18, 2022
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              First Of All I Installed the junglee rummy application i deposited Rs5000 and started playing In First Day I won around 18-19k i submitted the withdrawal Request of Rs2000 Got approved Then I submitted a withdrawal request of 4900 which is in under process i contacted [protected]@jungleerummy.com they told me yow will get it within 24 hrs i waited on next day when i checked my account it's been locked. After Sending number of mails to [protected]@jungleerummy.com I got reply stating that as per risk management team your account is locked Now It's been 4 days i am struggling with junglee rummy to get my money back which is around 16k i am not getting any reply from [protected]@jungleerummy .com please help me out
              Junglee Rummy customer support has been notified about the posted complaint.
              Verified Support
              Mar 19, 2022
              Junglee Rummy Customer Care's response
              Hello Raj,

              Thank you for contacting Junglee Rummy.

              We request you to write us via the Help Page of our website or application.

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
              Mar 21, 2022
              Updated by Rajkishor2014
              First Of All without any intimation you guys locked my account due to no reason and after sending number of emails I got reply that " We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen."
              And now after struggling with your risk management team my account is unlocked but the balance which is in my account around 16000 is winning balance balance which I can withdrawal but since my account is unlocked it's showing deposit balance so i am unable place withdrawal request it's not acceptable before that i placed withdrawal request which you guys declined after you locked my account and now you convert the winning balance to deposit balance
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                N
                Narendra9090
                from Ujjain, Madhya Pradesh
                Mar 17, 2022
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                Address: Mumbai Maharashtra

                Rummy circle team not give me my wining money
                Junglee Rummy customer support has been notified about the posted complaint.
                Hello Narendra,

                Thank you for contacting Junglee Rummy.

                If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
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                  R
                  r1a7ni
                  Mar 15, 2022
                  Resolved
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                  Resolved

                  Address: Junglee rummy PO Box 6502, New Delhi,110027
                  Website: m.jungleerummy.com

                  I have placed withdrawal of 10770 in junglee rummy they froze my withdrawal and locked my account without my concern, i m sending them emails and still they are not giving any proper contact details and information.
                  I want my money and account unlocked and secure. Or in case of there fraudulent behaviour this site should be banned for permanent because during deposite they sucks money but in case of withdrawal they talk about terms and condition what a cliche.
                  I m diamond level player and still facing this problem because of their false protocol.
                  I have sent my all documents to get verified now make sure to unlock my account and my transaction successful
                  Mar 16, 2022
                  Complaint marked as Resolved 
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 16, 2022
                  Junglee Rummy Customer Care's response
                  Hello,

                  Thank you for contacting Junglee Rummy.

                  If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                  Thanks & Regards
                  Team - Junglee Rummy
                  I have placed withdrawal of 11200 in junglee rummy app they are froze my withdrawal and locked my account without my concern, I am sending they email still they are not giving any proper contact details and information I want my money and account unlock and secure or incase of there fraudulent behaviour this site should be banner for permanently because during during deposite they sucks money but in case of withdrawal they talk about terms and condition what a cliche.
                  I m diamond level player and still facing this problem because of their false protocol.

                  I am working at government of Karnataka employee and Under Section 138 we may have to file the case and we may reach out to the nearest police station to file under section 420 as you are not responding to the call or email

                  This is rigister phone no. [protected]
                  Email id : [protected]@gmail.com
                  I am withdraw 3 day back but not response your team and always tell me 24 hour response you what is say very poor and dull apk I tell you all baned this apk not play this game give me my money fast
                  I'm withdrawal on 03/07/2022 shows after 24hours amount credit to bank amount.
                  But today they are automatically locked my account on jungle rummy app
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                    K
                    Kook
                    Mar 14, 2022
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                    Stop sent message in my mobile number
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Hello,

                    Thank you for contacting Junglee Rummy.

                    If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                    Thanks & Regards
                    Team - Junglee Rummy
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                      N
                      Narendra9090
                      from Ujjain, Madhya Pradesh
                      Mar 12, 2022
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                      Address: Mumbai Maharashtra

                      Rummy circle team not response
                      I have completed the target of rummy rumble milestone but rummy circle team not give me my wining money 3 days already gone
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Hello Narendra,

                      Thank you for contacting Junglee Rummy.

                      If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
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                        S
                        Sruthi pradeesh
                        Mar 9, 2022
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                        Please do not send message to my phone number ...I don't wanna play rummy..please don't disturb please
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Hello Sruthi,

                        Thank you for contacting Junglee Rummy.

                        We request you to write us via the Help Page of our website or application.

                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                        Thanks & Regards
                        Team - Junglee Rummy
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                          D
                          Dokya
                          Mar 8, 2022
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                          Dear sir, I have placed withdrawal 48 hours back but still amount is not credited to my account, and when I mailed them they are again and again saying same thing wait we will update within 48 hours. Just asking time again and again.
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 08, 2022
                          Junglee Rummy Customer Care's response
                          Hello Dokya,

                          Thank you for contacting Junglee Rummy.

                          We request you to write us via the Help Page of our website or application.

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Thanks & Regards
                          Team - Junglee Rummy
                          Mar 08, 2022
                          Updated by Dokya
                          Please update about my compalaint weather I get money by today
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                            A
                            Amith238
                            from Neral, Maharashtra
                            Mar 7, 2022
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                            My account- amith238
                            Phone no. - [protected]

                            I had a withdraw on 5th March of rs 4540rs which haven't received till date .
                            Please kindly look into this matter.
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 08, 2022
                            Junglee Rummy Customer Care's response
                            Hello Amit,

                            Thank you for contacting Junglee Rummy.

                            We would like to inform you that your withdrawal request ID 22097216 of INR 4540 was under verification for the security of your account, as a part of the periodic activity conducted by our Risk Management team. As checked, this amount was successfully processed today at 00:11:48.16.

                            For any further assistance regarding the same, we request you to write us via the Help Page of our website or application.

                            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                            Thanks & Regards
                            Team - Junglee Rummy
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                              A
                              Amith238
                              from Neral, Maharashtra
                              Mar 6, 2022
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                              My withdrawal of rs4540 Haven't received yet .plz help me with this
                              My game Gmail is [protected]@gmail.com
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 07, 2022
                              Junglee Rummy Customer Care's response
                              Hello,

                              Thank you for contacting Junglee Rummy.

                              We request you to write us via the Help Page of our website or application.

                              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                              Thanks & Regards
                              Team - Junglee Rummy
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                                D
                                Dr S
                                from Payyanur, Kerala
                                Mar 4, 2022
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                                I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 05, 2022
                                Junglee Rummy Customer Care's response
                                Hello,

                                Thank you for contacting Junglee Rummy.

                                We request you to write us via the Help Page of our website or application.

                                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                Thanks & Regards
                                Team - Junglee Rummy
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                                  P
                                  PsýcøzIms Anurag
                                  Mar 4, 2022
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                                  Hi,
                                  I have downloaded jungleerummy mobile app .and deposited 500 Rs and played game of that money .I won 3000 Rs and when I asked them for my withdrawal the had locked my account and frozen my money without any reason...I m have video proofs of it with me
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Mar 04, 2022
                                  Updated by PsýcøzIms Anurag
                                  Even when I contacted them through email.they are not giving a proper reason of it
                                  Verified Support
                                  Mar 05, 2022
                                  Junglee Rummy Customer Care's response
                                  Hello Anurag,

                                  Thank you for contacting Junglee Rummy.

                                  Our support team has sent you an email on your registered email id. We request you to reply to the same email thread. Alternatively, you can also connect via the Help Page of our website or application.

                                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                  Thanks & Regards
                                  Team - Junglee Rummy
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                                    M
                                    Manju 123
                                    Mar 4, 2022
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                                    Address: Max ,saket, new delhi

                                    Sir username maruti6571 date 3 March timming 10:30pm-10:55 pm ko cheating karke 10857 score banaya hai. Please investigate this time. Sir issi tarah se last tournament mein username rutvik jadhav aur username aravanbu ne cheating karke high score banaya tha please username maruti6571 ko block karke fair play game ka environment banaye
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Hello Manju,

                                    Thank you for contacting Junglee Rummy.

                                    We request you to write us via the Help Page of our website or application.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
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                                      E
                                      ErroR1989
                                      from Mumbai, Maharashtra
                                      Mar 1, 2022
                                      Resolved
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                                      Resolved

                                      Website: Online Rummy

                                      Hi..
                                      My user-id of Junglee Rummy is ErroR1989.
                                      When i placed a withdrawal request of 2700rs and 1421rs on junglee rummy it went under verification of Risk Management Team on 25 Feb 2022.

                                      On the next day they mailed me and locked my account.
                                      the mail is ...

                                      Hello Pravin,

                                      The following is a formal notice to you from our Risk Management team:

                                      We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.

                                      Thank you.

                                      Best regards,

                                      Team Junglee Rummy

                                      Yesterday they asked me to upload Pancard.
                                      i Have uploaded it twice and now they are blaming me that I have done collaboration with other player.

                                      kindly look in this issue and help me to get my money back.
                                      May 13, 2022
                                      Complaint marked as Resolved 
                                      Account unlocked but my withdrawal was declined. They deposited the amount in game money which later on I lost...Well played junglee rummy.
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Hello,

                                      Thank you for contacting Junglee Rummy.

                                      Our support team has sent you an email on your registered email id. We request you to reply to the same email thread. Alternatively, you can also connect via the Help Page of our website or application.

                                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                      Thanks & Regards
                                      Team - Junglee Rummy
                                      ErroR1989's [Complaint's author] reply, Mar 2, 2022
                                      Thanks for your cooperation. My issue is resolved
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                                        S
                                        Sami0356
                                        Feb 25, 2022
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                                        Website: m.jungleerummy.com/jungleerummyapk-anukapoor-lp8850?ad=MB-PFInfotech-AnuK8850-Eng-v2&utm_source=PFInfotech&utm_medium=SMS&utm_campaign=mbPFInfotech-AnuK8850-v2&%243p=a_adziny_media&~click_id=6

                                        I have not applied for Junglee rummy. Please stop messaging me.
                                        Junglee Rummy customer support has been notified about the posted complaint.
                                        Hello Sami,

                                        Thank you for contacting Junglee Rummy.

                                        We request you to write us via the Help Page of our website or application.

                                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                        Thanks & Regards
                                        Team - Junglee Rummy
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