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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
Complaints 1049
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220
Unresolved
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So far, so good. Junglee Rummy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Junglee Rummy will keep up the work and continue to help more customers with their concerns even better 🤝
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C
Cute sinner
Jul 1, 2021
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I cutesinner, [protected]
I had made a deposit of 6000 on21st june my account has been debited also i have shared al the confirmation from my bank to their staff they just giving excuses that it will return to my acc with in 7 days now its 10 days over no supprt for it just asking for statemnt and etc
Also three days back while playing a table got forcefully closed by own thetly are saying that it has been closed by me no support for that also i m just waiting for my 6000 to come back after that i will make them feel what is the pain for torturing their customers or fooling their customers they had just gropped my 2000 just praying my 6000 got back after that i will make a legal file against them
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2021
Junglee Rummy Customer Care's response Hello Umang,

Thank you for contacting Junglee Rummy.

We completely understand your concern. As discussed over call, we checked and observed that your transaction of Rs 6000 failed and there is no pendency from Junglee rummy end. We request you to coordinate with your respected bank account with the reference id shared with you over the email.
On your request for the game-related concern, we will re-check the game. Our team is working on it and will share the update with you.

For further assistance, please feel free to write back to us on the same email thread. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy
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    dhua .naresh
    Jun 30, 2021
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    My account withdraw 2 time but balance not transfer in my bank account
    Massage show in rummy account withdrawal declined refID 14842109 & 14889855
    Junglee Rummy customer support has been notified about the posted complaint.
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    Dear Naresh,

    Thank you for contacting Junglee Rummy.

    We understand that your concern is related to the withdrawal request. We're here to assist you with your query!

    We wish to inform you that your withdrawal request ID[protected] and 14889855 of INR 100 were declined because of the invalid IFSC code given by you. We request you to please re-upload your Bank account details.

    For further assistance, please feel free to write back to us via the Help Page. We'll be happy to assist you.

    Thanks & Regards
    Team - Junglee Rummy
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      sana63
      Jun 26, 2021
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      Address: mangalore karnataka

      Not able to play game home page is not displaying ..(other type of discription )
      Junglee Rummy customer support has been notified about the posted complaint.
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      Hello Sana,

      Thank you for contacting Junglee Rummy.

      We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

      Thanks & Regards
      Team - Junglee Rummy
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        O
        omsandeep2021
        Jun 14, 2021
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        Address: Ram Hit Yadav Niwas, No03 bhnadup mumbai

        Sir I was playing junglee rummy and I had win thirty four thousand rupees then. On that day, I sent a request for withdrawal of Rs. 34, 000. After sending the request, the company informed me that your account has been blocked. I asked them why my account was blocked and they told me that you and the other person in front of you were playing together.
        Sir it was a point rummy game and it was just me and the other person in front of me playing.In this game, me win or my opposite person wine There was no third person to lose or win.
        I didn't have any information about the person, we couldn't get any information. Because in this junglee rummy game no information is known to the person in front.
        The Rummy says it's possible that you're playing together.
        Junglee rummy people are stealing our money. Please help us
        Junglee Rummy customer support has been notified about the posted complaint.
        View replies
        Hello Sandeep,

        Thank you for contacting Junglee Rummy.

        We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

        Thanks & Regards
        Team - Junglee Rummy
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          S
          Sjain2222
          May 31, 2021
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          Since you have not respond properly of my query and as I warned you before. This is my first step for all 20 million user of junglee rummy. Before registering at any site we first see the review. Junglee rummy is the fraud site. Proof is attached. In there website the image of the person and name is not matched with his linked in. So request everyone please withdraw all your money from junglee games or from any other online gambling site. Do not play. No one never wins. Please join me for banning this type site. If you dont Believe me ask yourself. If you see you transaction history, I am dam sure you are also in huge loss. Please do not play in junglee games. Because no one wins only management of junglee rummy wins. They gave some of our money to goverment as a gst. But big gainer is Junglee rummy.
          I will not ask you guys to beware of other player as other player is also a victim. I just want to request you do not deposit single penny and play online. If you don't stop playing then just like blue whale game the junglee games player may start to do suicide. May be you are the next.
          Regards
          +3 photos
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          May 31, 2021
          Junglee Rummy Customer Care's response           Hello Sjain2222,

          Thank you for contacting Junglee Rummy.

          We completely understand your concern and we are always here to help you.

          We really apologize for the inconvenience caused. Kindly give us a chance to look into it. We request you to share your contact details with us so that we can get this resolved on priority.

          Thanks & Regards
          Team - Junglee Rummy
          Jun 01, 2021
          Updated by Sjain2222           You already have my contact details. Also have my account detail. If you actualy want to resolve my issue. Please return back those money which I have deposited in your account since last 2 month. I am not asking for previous money. But in this lock down period I have no other option left. Waiting for your responce and help. Before date 5 I have to return more than 2 lakh to those person who actually realy bad guys. So I have only 5 days left.
          Jun 01, 2021
          Updated by Sjain2222           Also if any of my word got wrong to you. Than you are free to take legal action against me. Your HO is at Gurgaon and I am also belong to Gurgaon only. I know I can't win with you in any aspect but if once case will register than I may get platform to raise my voice in news channels and social media too. If this also not works than as I have told earlier and if no other option left for me than I will take that executive decision. May be by this step I can save some person from your Junglee rummy games.
          Jun 02, 2021
          Updated by Sjain2222           NO RESPONSE
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            O
            OnkarAeae
            May 26, 2021
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            Resolved

            Daily spam messages

            I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!...
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            Sjain2222
            May 23, 2021
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            Dear Sir
            I was playing junglee rummy since last 10 years. I have lost more than 10 lakh rupees. Recently in past couple of month I have borrowed approx 4 lakh from other people to play. But I have lost everything. I am a severe heart Patient. How can I return back those money. I even not owned the house also. I live in rented house. Please help me or I should take some executive decision like to do suicide or may be I go through with 3rd heart attack. Please do needful whatever you can do.
            Regards
            Sajal Jain
            Junglee Rummy customer support has been notified about the posted complaint.
            View replies
            Hello Sajal Jain,

            Thank you for contacting Junglee Rummy.

            We understand your disappointment as you are continuously losing games.

            Please note our player's safety and well-being is our top priority and responsibility and during registration, you agreed to our Terms of Service, which say that it is every player's sole responsibility to play rummy just for entertainment to the extent that they can afford comfortably.

            This is one reason why we offer the option of playing free games and setting cash deposit limits to all our players.

            We would request you connect with us via the 'Help Section' address so that we can work together on remedying the situation.

            Please reply to us at your earliest convenience. Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

            Thanks & Regards
            Team - Junglee Rummy
            Reply
            Sjain2222's [Complaint's author] reply, May 31, 2021
            As you have asked me contact your support team at you help section. I have done the same but what your support team does. They immediately blocked my account. Now I have no other option left. Even your contact helpline number is also not responding. I can understand that you guys are not going to help me. Now I have nothing to loose. I have lost everything. I have lots of debt. Any way if you can't help me than before I die, I must do one thing. I can't fight legally because I have signed the agreement blindly as everyone does. But I can take help of social media. I will ask every one who is victim of this. We all together start the campaign to ban online gambling site. I must give deadline to government to take action asap as many middle class people have lost everything on your site. I will ask public to sign the petition for support to ban online junglee rummy site. I have nothing to loose. As I have told you earlier also I am a severe heart failure patient. My heart is working only 15 percent. I have just asked you to return some amount to me but what you have done. Either of responding sincerely you have immediately blocked my account. Any way of I will not get proper respond . I will start my campaign.
            Thanks and regard.
            Wish me luck as you done with every player.
            मेरे साथ भी यही किया इन लोगों ने कुछ भी हो जाए बंद करके रहूंगा चाहे मुझे सुप्रीम कोर्ट क्यों न जाना पड़े आप लोग भी देख लो मैंने यह मैसेज किया था इनको. अगर किसी और के साथ भी ऐसा हुआ है तो कृपया करके मुझे मैसेज करके बताएं मेरा नंबर[protected] मैं आपकी हर संभव मदद करने को तैयार हूं

            सर मैंने आपको 15 दिन का टाइम दिया है आप कृपा करके मेरा प्रॉब्लम रिजॉल्व करें अन्यथा मुझे आप के खिलाफ कार्यवाही करने पर मजबूर होना पड़ेगा और आपकी वजह से मुझे जो भी नुकसान हुआ उसकी भरपाई आपको करनी पड़ेगी मैं जानता हूं कि आपकी नियम और शर्ते हैं पर मैंने आपके नियम के विरुद्ध कोई भी काम नहीं किया गलती जो भी हुई है वह आपकी तरफ से हुई मैंने तो बस यह गलती कर दी कि आपका जंगली रमी एप्लीकेशन डाउनलोड कर उसमें गेम खेलता था और इंजॉय करता था पर मैं इसे अपना पार्ट टाइम खेलता था पर जिस दिन मैंने उसमें ज्यादा अमाउंट ऐड किया और मैं जीता उसी दिन आपका सिस्टम खराब का खराब हो जाना यह तो सिर्फ आपकी गलती की वजह से आपने यह जानबूझकर किया है और मेरे साथ 420 की. ना जाने मेरे साथ आपने कितने लोगों के साथ ऐसा किया होगा आप के जो भी ब्रांड एंबेसडर आपने इसके एडवर्टाइजमेंट के लिए चुने हैं मुझे आपके साथ साथ उनके खिलाफ भी नोटिस भेजकर मेरे और अन्य लोगों के साथ हुई 420 का वाद करने को बाध्य होना पड़ेगा. जिसके पूरे खर्चे की जवाबदारी आपकी होगी.
            Reply
            hey buddy ..i lost all amount in paytm first games in hope that i wl recover my money and now i have taken loan..with god grace I have good salary and will recover financially in 2 years.. but its shame then people like sachin and dhoni promoting rummy games and its totally cheat app..1 question is if all are loosing then who is winning? i dnt see single person is winning in rummy..i m ready put case on all this online cheaters
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              Vishal Walke
              May 14, 2021
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              Look like a boat game,
              Some time feel like a fully settled game,
              No matter who win or loss here the profit is going to junglee Rummy app,
              I cant believe this app,
              I advise to my friend play this game very care fully,
              Free tournament is completely settled,
              I played very sincerely but never win the 3 rd round,
              I thought this is the fraud game
              Junglee Rummy customer support has been notified about the posted complaint.
              View replies
              Hello Vishal Walke,

              Thank you for contacting Junglee Rummy.

              We completely understand your concern and we are always here to help you.

              It's unfortunate to know that you feel this way. Please note that use of bots or automatic play is prohibited on our platform. You play against a real player. Transparency, Trust and Responsibility are our core values. Hence, Fair play is what we always adhere to.

              We request you to share the game Id and your user name, In case you are referring to any specific Game on our other available support channel so that we can remedy the situation at your earliest convenience.

              Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

              Thanks & Regards
              Team - Junglee Rummy
              Reply
              Vishal Walke's [Complaint's author] reply, May 16, 2021
              As regarding to your reply..i thought player's are original and card distribution in your hand,
              I m right?
              Hello Vishal Walke,

              Thank you for contacting us back.

              We are concerned you feel this way. As a leading Rummy site, we indeed take fairness of gameplay and wellbeing o[censored]sers, o[censored]tmost importance.

              Please be informed in order to prevent any form of fraud or unfair play in our games and on our site, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.

              Junglee Rummy cards are distributed using a certified Random Number Generator software. The wins/losses are completely based on the player's skill and we have no influence on the outcome

              Also, Once your query is resolved and you're satisfied with the resolution please do help us by marking this complaint as resolved.

              Thanks and Regards
              Junglee Rummy
              Reply
              Vishal Walke's [Complaint's author] reply, May 21, 2021
              Excuse me,
              Winning or loss not depend on only player's skills, its also depend on recieved cards,
              And I don't understand one thing if we deposit minimum 25 rs,
              So why can't we withdraw 25 rupees
              Vishal Walke's [Complaint's author] reply, May 23, 2021
              You say something but just ask your mind if something is wrong, just reduce your add a little otherwise you will suddenly become a mental patient in this game.
              Hello Vishal Walke,

              Thank you for contacting us back.

              We are concerned you feel this way. As already informed, the cards are distrubited using a certified Random Number Generator software. If you are feeling like you're continuously losing games we would suggest you to take a short break and come back with a new set of strategies. Give a quick read to the following article for some tips and tricks to win: https://www.jungleerummy.com/blog/secret-rummy-tips-tricks/

              Moreover, regarding your query for the minimum withdrawal of INR 25, we do not have this option as of now. But, we take it as a feedback and have forwarded the same to our concerned team.

              Also, Once your query is resolved and you're satisfied with the resolution please do help us by marking this complaint as resolved.

              Thanks and Regards
              Junglee Rummy
              Reply
              Vishal Walke's [Complaint's author] reply, May 23, 2021
              You should give the option to deposit at least ten to twenty five rupees and withdraw at least twenty five rupees. Not all players are big. Whenever we play a game with less money, the chances of winning are higher, but if we play with more money, we feel that something is missing.
              Hello Vishal Walke,

              Thank you for contacting Junglee Rummy again.

              We understand it might be disheartening to lose a few games in a row. However, we cannot deny the fact that winning and losing both are a part of the game. Also, we have no influence on the outcome of the game.

              In case you're comfortable in sharing the details here please let us your username and the game id or share it with us via 'Help Page' and we would be happy to help you.

              Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

              Thanks & Regards
              Team - Junglee Rummy
              Reply
              Vishal Walke's [Complaint's author] reply, May 30, 2021
              Another question here for you when player declare the game and that time front player mean me cross the point and get out from the game you didn't show the opposite player game instead of your irritating notification like..do you want to play the another game,
              Really getting irritate,
              How nonsense is this
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                tockry01
                Apr 13, 2021
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                Rs.45K account Blocked when withdrew Rs.25K

                Rs.45K account Blocked when withdrew Rs.25K
                Hello my user name tockry01 and playing at Junglee for the last 1-2 years, this time I have Not withdrawn the amount from a LOng time, today when I withdrew Rs.25K they Blocked the account without payment

                I request to Unblock my account and refund the amount

                they are Replying the same email again and again...
                +2 photos
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                Ajith Vel
                Apr 11, 2021
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                My account has been locked,
                Please kindly unlock my account.
                +2 photos
                Junglee Rummy customer support has been notified about the posted complaint.
                View replies
                Hello Ajith,

                Thank you for contacting Junglee Rummy.

                We completely understand your concern and we are always here to help you.

                As checked and found that our team has already spoken to you regarding the issue and it is resolved now.

                Also, If we would be successful in addressing all your concerns and you are satisfied with the same post then please help us by marking the complaints as Resolved.

                Thanks & Regards
                Team - Junglee Rummy
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                  Sagark21
                  Apr 2, 2021
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                  Address: Mankhurd

                  Unable to open my login ID [protected].
                  +1 photos
                  Junglee Rummy customer support has been notified about the posted complaint.
                  View replies
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern and we are always here to help you.

                  As checked and found that our team has already spoken to you regarding the issue and it is resolved now. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via the Help Page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via the Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via tha Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
                  Hello Sagar,

                  Thank you for contacting Junglee Rummy.

                  We completely understand your concern here and we're always here to help you.

                  We have checked and found that our team has already spoken to you regarding the issue and it is resolved. You'll be able to login now and in case you face any problem during login then kindly share the screenshot here if you are comfortable or you may also contact via the Help page from our website and app.

                  Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                  complaints as Resolved.

                  Thanks & Regards
                  Team - Junglee Rummy
                  Reply
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                    A
                    Alex Scott
                    Mar 28, 2021
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                    Website: www.jungleerummy.com

                    Hello,

                    I am being addict to play rummy online, hence I wish to close my jungleerummy.com account but they have no such option on their website. I sincerely requesting to help me to close my account as soon as possible.

                    Thanks,
                    Junglee Rummy customer support has been notified about the posted complaint.
                    View replies
                    Hello Alex,

                    Thank you for contacting Junglee Rummy.

                    We completely understand your concern here and we're always here to help you.

                    We would request you to share your registered email address here (If you're comfortable here) else please connect via the "Help" option on our website and app. so that we can look into your request at the earliest.

                    In the meantime we would suggest you to go through the following tips to prevent your gaming problem:

                    1. Set time limits to play and stick to it.
                    2. Keep your phone and other gadgets out of the bedroom so you won't play into the night.
                    3. Do other important activities daily, including exercise. This will lower the health risk and will make you mentally fit.

                    Please reply to us at your earliest convenience. Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the
                    complaints as Resolved.

                    Thanks & Regards
                    Team - Junglee Rummy
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                      N
                      Nagnath Vhandale
                      Mar 19, 2021
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                      Address: Hinjawadi

                      My I'd, [protected]@_123 Maharashtra today morning my account was locked user I'd is [protected]@_123 " want 20000 rupees, when I made a withdrawal request my account was locked..and I have seen some negative comments on jungle rummy if this was the case I won't rec comend your site to anyone ..kindly my problem and release my account imme
                      +1 photos
                      Junglee Rummy customer support has been notified about the posted complaint.
                      View replies
                      Hello Nagnath Vhandale,

                      Thank you for contacting Junglee Rummy.

                      We completely understand your concern and we are always here to help you.

                      We have already sent email you on your registered email address about your locked account which states that you have voilated our rules. For better understanding we were trying to reach you but your number wasn't reachable.

                      Please share the alternate number and convenient time to call here if you are comfortable or DM us on our other available support channel so that we can remedy the situation at your earliest convenience.

                      Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

                      Thanks & Regards
                      Team - Junglee Rummy
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                        R
                        Rohn22
                        Mar 17, 2021
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                        My self rohan amberkar and i have playing with deposit cash and playing game .and i won 500rs and i withdraw for the same
                        Then the account locked and withdraw deined ...
                        I concern to team that mr ajit said its a techincal issue chips converted into cash
                        Thats not my fault i want my money back which i was deposited and withdrawls
                        Plaese reply as soon as possible
                        +1 photos
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 17, 2021
                        Junglee Rummy Customer Care's response                         Hello Rohn22,

                        Thank you for contacting Junglee Rummy.

                        We completely understand your concern and we are always here to help you.

                        We are already in the process of connecting with you on your registered mobile number with us however you are unreachable. We have already communicated this via other support channels by the team.

                        Please share the alternate number and convenient time to call here if you are comfortable or DM us on our other available support channel so that we can remedy the situation at your earliest convenience.

                        Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

                        Thanks & Regards
                        Team - Junglee Rummy
                        View replies
                        My number is available.
                        Whole my friend and relatives are calling.
                        Why you call is not reachable.
                        Its unbeliveable.
                        Thanks you totally fraud app
                        91+[protected]
                        Reply
                        Jungle rummy account I won 9000 and I placed withdrawal request it is under verification. pls process as soon as possible. Email ID: [protected]@gmail.com

                        Pls process my withdrawal request today it self...

                        Account locked and payment denied - Comment #3818034 - Image #0
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                          B
                          BABLU RANE
                          from Ghumarwin, Himachal Pradesh
                          Mar 3, 2021
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                          Address: Jalgaon

                          Acc lock
                          Junglee Rummy customer support has been notified about the posted complaint.
                          View replies
                          Hello Bablu,

                          Thank you for contacting Junglee Rummy.

                          We apologize for the inconvenience caused and in order to assist you further, we request you to write us at [protected]@jungleerummy from your registered email address. In case you're comfortable in sharing the details here please let us know your username. 

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

                          Thanks & Regards
                          Team - Junglee Rummy
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                            B
                            BABLU RANE
                            from Ghumarwin, Himachal Pradesh
                            Mar 3, 2021
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                            Address: Jalgaon

                            My acc is lock so unlock the acc
                            Junglee Rummy customer support has been notified about the posted complaint.
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                              N
                              Nitin dosa1422
                              from Ghumarwin, Himachal Pradesh
                              Mar 3, 2021
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                              Why is my account been blocked...unblocked my account now it self...I hav deposited so much amount and you have blocked my account. Unblock it now
                              +1 photos
                              Junglee Rummy customer support has been notified about the posted complaint.
                              View replies
                              Hello Nitin,

                              Thank you for contacting Junglee Rummy.

                              We completely understand your concern is related to your locked Junglee Rummy Account. Please be informed our team will contact you on your registered mobile number in order to assist you better with all your queries.

                              Typically our team tries to respond within 24 hours or sooner.

                              Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

                              Thanks & Regards
                              Team - Junglee Rummy
                              Reply
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                                R
                                Raviwin1lakh
                                from Bengaluru, Karnataka
                                Mar 2, 2021
                                Resolved
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                                Resolved

                                Dear Sir/madam,

                                Yesterday I put my salary in Jungle rummy account I won 42717..and I placed withdrawal request it is under verification.i have so many loan obligations today.so pls process as soon as possible.my registered mobile number:[protected], Email ID:lathasree.[protected]@gmail.com

                                Pls process my withdrawal request today it self...
                                +1 photos
                                Mar 2, 2021
                                Complaint marked as Resolved 
                                Very gud customer care from jungle rummy my complaint resolved
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 03, 2021
                                Junglee Rummy Customer Care's response                                 Hello Raviwin1lakh,

                                Thank you for contacting us.

                                We checked and found your withdrawal has been processed by our end and with the same you're already updated.

                                We appreciate you to mark the complaint as resolved. Also, We would request you to please contact us via Help page for any future queries.

                                Thanks & Regards
                                Team - Junglee Rummy
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                                  A
                                  Anilritha
                                  Feb 13, 2021
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                                  I lost my hard earned money and I made a lot of debt due to junglee rummy, it is hooked me mentally nobody can get stronger dan their trap .. I have lost everything because of junglee rummy . I have very much depression ryt now.. Junglee rummy is spoiling public lives .. The people who are the reason for this will badly die .. Their families and childrens suffer very badly . people curse will touch them ..
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  View replies
                                  Hello Sir,

                                  Thank you for contacting Junglee Rummy.

                                  We understand your disappointment as you are continuously losing games.

                                  Please note our players' safety and well-being is our top priority and responsibility and during registration, you agreed to our Terms of Service, which say that it is every player's sole responsibility to play rummy just for entertainment to the extent that they can afford comfortably.

                                  This is one reason why we offer the option of playing free games and setting cash deposit limits to all our players.

                                  We would request you to write to us at [protected]@jungleerummy.com from your registered email address so that we can work together on remedying the situation.

                                  Please reply to us at your earliest convenience. Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

                                  Thanks & Regards
                                  Team - Junglee Rummy
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                                    S
                                    Sanket Govekar
                                    Feb 6, 2021
                                    Resolved
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                                    Resolved

                                    Address: Karwar karnaka india

                                    My account is blocked why? Sir
                                    I am playing game
                                    Feb 6, 2021
                                    Complaint marked as Resolved 
                                    Hi sir please my junglee rummy account unblocked please sir
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    View replies
                                    Hello Sanket,

                                    Thank you for contacting Junglee Rummy.

                                    We apologize for the inconvenience caused and in order to assist you further, we request you to write us at [protected]@jungleerummy from your registered email address.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
                                    Reply
                                    Plz my account unlock

                                    Why to my account blocked ? - Comment #3884183 - Image #0
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