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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
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Junglee Rummy reviews & complaints page 36

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A
Aguj
from Lucknow, Uttar Pradesh
Feb 6, 2021
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Dear All,
I have been playing with Junglee Rummy for almost a year and lost in lacs, my humble request to you all is please don't play in this website its totally fake, every card is planned.
Even they have there own players .

MY ID is shani86 in junglee rummy .

They are ruining life of the people and strict action should be taken against such sites .they should be banned .

PLEASE BAN JUNGLEE RUMMY .

I have submitted many proofs to them and one time they admitted(After 3 months of investigation) also that some players were doing cheating and they have taken action but after that same thing continued .

Guys this is FAKE SITE and they claim they are the fastest growing site, I agree they are fastest growing in terms of looting people .

SAY NO TO JUNGLEE RUMMY

I will also write letter to the ministry /PMO office about all this to ban this site .

I want the refund of my money .
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2021
Junglee Rummy Customer Care's response
Hello Aguj,

Thank you for contacting Junglee Rummy!

We are concerned you feel this way. As a leading Rummy site, we indeed take fairness of gameplay and wellbeing o[censored]sers, o[censored]tmost importance.

Please be informed in order to prevent any form of fraud or unfair play in our games and on our site, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.

Additionally, Our team will get in touch with you shortly so that we can work together on remedying the situation and to ensure such things don't happen again.

For further assistance, please feel free to write back to us on [protected]@jungleerummy.com. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy
Feb 21, 2021
Updated by Aguj
GUYS PLEASE BEWARE of this GUYS, COMPLETE FRAUD .
They have there own players .
This company is fake, totally FAKE .
BAN JUNGLEE RUMMY
GUYS PLEASE BEWARE of this GUYS, COMPLETE FRAUD .
They have there own players .
This company is fake, totally FAKE .
BAN JUNGLEE RUMMY
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    M
    Muraaaa
    Jan 24, 2021
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    Am I eligible to play rummy from yanam(pudichery District) andhra pradesh. As rummy was banned in andhrpradesh.
    Junglee Rummy customer support has been notified about the posted complaint.
    Hello Muraaaa,

    Thank you for contacting us.

    Please be informed, Due to the ordinance passed by the Andhra Pradesh government, we have stopped offering online cash rummy games to the residents of Andhra Pradesh.

    For any further queries you may reach out to us at [protected]@jungleerummy.com

    Thanks and Regards
    Junglee Rummy
    Muraaaa's [Complaint's author] reply, Feb 6, 2021
    Puducheri is a union territory and so can i play from yanam( Puducheri district)
    Hello Muraaaa,

    Thank you for contacting us back.

    We completely understand that Pondicherry is a union territory and you may play from Pondicherry.

    To be double sure about the same we would request you to please share the area Pin code as Yanam is covered both in Andhra Pradesh and Pondicherry with us here or you may email us at [protected]@jungleerummy.com Our team will help you with this within no time.

    Also, Once your query is resolved and you're satisfied with the resolution please do help us by marking this complaint as resolved.

    Thanks and Regards
    Junglee Rummy
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      S
      sohailshera
      from Mumbai, Maharashtra
      Jan 18, 2021
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      Address: kashiwadi bhawani peth

      Mera acunt nh khulrha hai dhusra hi kuch aara hai
      Junglee Rummy customer support has been notified about the posted complaint.
      Hello Sohail,

      Thank you for contacting us.

      We apologize for the inconvenience caused. We would request you to share the screenshot of the error you are facing at [protected]@jungleerummy.com from your registered email address and our team will help you with the same in no time.

      Also, Once we are able to sort this for you and you're happily satisfied with our service. Please help us to mark the complaint as Resolved. 

      Thanks and Regards
      Junglee Rummy
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        N
        njgroup
        from Mumbai, Maharashtra
        Jan 18, 2021
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        Address: mumbai

        Dear friends,
        i have loss my 72, 000 rupees in 3 moths, so please dont play this games, it's big scam scandal to this games. so please do west time, mony and energy. maharashtra Navnirman sena attacks this pepole . delate this aap and complaint to nearest police station. my contact no. [protected]
        Junglee Rummy customer support has been notified about the posted complaint.
        Hello Sir,

        Thank you for contacting Junglee Rummy.

        We understand your disappointment as you are continuously losing games.

        Please note our players' safety and well-being is our top priority and responsibility and during registration, you agreed to our Terms of Service, which say that it is every player's sole responsibility to play rummy just for entertainment to the extent that they can afford comfortably.

        This is one reason why we offer the option of playing free games and setting cash deposit limits to all our players.

        We would request you to write to us at [protected]@jungleerummy.com from your registered email address so that we can work together on remedying the situation. 

        Please reply to us at your earliest convenience. Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

        Thanks & Regards
        Team - Junglee Rummy
        Sahi bola bhai
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          L
          Lyend
          Dec 29, 2020
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          Cant login to my account
          Junglee Rummy customer support has been notified about the posted complaint.
          Hello Junglee Gamer,

          Thank you for contacting us.

          We apologize for the inconvenience caused and in order to assist you further, we request you to write us at [protected]@jungleerummy from your registered email address.

          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

          Thanks & Regards
          Team - Junglee Rummy
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            N
            Narendra222
            from Delhi, Delhi
            Dec 23, 2020
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            Hi,

            I am the victim of jungle rummy. They are hosting games with internal players and looting money from others.

            They have looted around 2.5 crores from me and when i asked for my game history they blocked my account and denied to provide information.

            Due to them i went till my death but survived.

            I want to fight against them ..and trying to fight all possible ways.

            U request you to support me.. I can provide more details too
            +1 photos
            Junglee Rummy customer support has been notified about the posted complaint.
            Verified Support
            Dec 23, 2020
            Junglee Rummy Customer Care's response
            Hello Narendra,

            Thank you for contacting Junglee Rummy.

            We understand your disappointment as you are continuously losing games.

            Please note our players' safety and well-being is our top priority and responsibility and during registration, you agreed to our Terms of Service, which say that it is every player's sole responsibility to play rummy just for entertainment to the extent that they can afford comfortably.

            This is one reason why we offer the option of playing free games and setting cash deposit limits to all our players. Also, As we can check in the shared screenshot our support team has already addressed your concerns.

            Thanks & Regards
            Team - Junglee Rummy
            Dec 23, 2020
            Updated by Narendra222
            Junglee team,

            I asked to provide my game level history and opponent players details . when all your players are genuine, then what is the issue of sharing details.

            And my question is. Why did you called me on my mobile and encourage to play. Yes i have trusted information that your internal players are doing fraud.

            As i said, i will fight till my last breath..
            Dec 23, 2020
            Updated by Narendra222
            If it is just for players entertainment, why did you called me and encouraged to play.

            What is your entertainment to reach players individually.
            Dec 23, 2020
            Updated by Narendra222
            Respected consumer complaints team,

            Please support me to fight against online gaming. Am in the process of reaching government and law.

            I hope i can continue my fight with support of all of you, and with family members of rummy victims.

            Am in process of reaching all victims families.

            Thank you all
            Verified Support
            Dec 29, 2020
            Junglee Rummy Customer Care's response
            Hello Narendra,

            If we understand correctly our team has provided you with all the available information which we could have shared as per our company norms and other player's safety.

            Please be informed Junglee Rummy encourages its players to play rummy games responsibly and yes we believe in maintaining strong personal relationships with every player hence we call our players to share knowledge and acknowledge their concerns. 

            It would be great if you could share your username or registered mobile number so that we can work together on remedying the situation and to ensure such things don't happen again as we value all our players and their satisfaction comes first for us.

            Thanks & Regards
            Team - Junglee Rummy
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              B
              Bssss1234
              Dec 15, 2020
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              Address: cheenai
              Website: junglee rummy

              Remove my account in locked my money is there in 15000 balance in my account
              Junglee Rummy customer support has been notified about the posted complaint.
              Dear Sir,

              Thank you for contacting Junglee Rummy.

              We apologize for the inconvenience caused and in order to assist you further, we request you to write us at [protected]@jungleerummy from your registered email address.

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
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                R
                Raja Dcen
                from Chennai, Tamil Nadu
                Dec 14, 2020
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                Hello Raja,

                Thank you for contacting Junglee Rummy.

                We are sorry for the unpleasant experience you had with us. As checked and found our team has already taken this matter on priority and working on it. Also, the same has been communicated on your registered email address.

                It would be great if you could please wait until the stipulated time i.e. 24 hours for the refund of your available balance of INR 500 in your bank account.

                Do help us by marking this complaint "Resolved" in case we were able to resolve your queries to your satisfaction.

                Thank you for your time!

                Regards
                Team Junglee Rummy
                [protected]@jungleerummy.com

                but still amount not credited in my account they simply send mail you are not eligible for the refund jungleerummy play double game in consumer forum so kindly look into this
                Junglee Rummy customer support has been notified about the posted complaint.
                Verified Support
                Dec 15, 2020
                Junglee Rummy Customer Care's response
                Hello Raja,

                Thank you for contacting Junglee Rummy.

                We completely understand your concern. As checked and found our team has already communicated about your concern related to withdrawal on your registered email address.

                In case you have any concern please  write us back on [protected]@jungleerummy.com with your registered email address.

                Thanks & Regards
                Team - Junglee Rummy
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                  A
                  from Powai, Maharashtra
                  Dec 6, 2020
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                  Address: Rajura tanda tq mukhed

                  My kyc dacouments new uplod
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Hello Ashok,

                  Thank you for contacting Junglee Rummy.

                  We request you to write us back on [protected]@jungleerummy.com by elaborating your query along with the error of the screenshot you are facing with your KYC documents.

                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                  Do help us by marking this complaint "Resolved" in case we were able to resolve your queries to your satisfaction.

                  Thanks & Regards
                  Team - Junglee Rummy
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                    R
                    Raja Dcen
                    from Chennai, Tamil Nadu
                    Dec 1, 2020
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                    Dear team,

                    With reference to the subject i would like to bring the kind notice that Tamilnadu Region so am not able to add cash and play games one year i lost almost 5lakhs but now i ash my wallet amount of Rs.500 but they didn't process and block my account. So you are requested to kindly look into this and do the needful.
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Hello Raja,

                    Thank you for contacting Junglee Rummy.

                    We are sorry for the unpleasant experience you had with us. As checked and found our team has already taken this matter on priority and working on it. Also, the same has been communicated on your registered email address.

                    It would be great if you could please wait until the stipulated time i.e. 24 hours for the refund of your available balance of INR 500 in your bank account.

                    Do help us by marking this complaint "Resolved" in case we were able to resolve your queries to your satisfaction.

                    Thank you for your time!

                    Regards
                    Team Junglee Rummy
                    [protected]@jungleerummy.com  
                    still amount not credited in my bank account
                    today received mail like this what type of service you are providing to customer

                    Locked my account 9003120801 - Comment #3770259 - Image #0
                    Junglee Rummy Customer Care's response, Dec 29, 2020
                    Verified Support
                    Dear Raja,

                    We apologize for the unpleasant experience you had with us.

                    Please be informed our team has already resolved this for you and the same has been communicated to you on your registered email address as you already shared the screenshot.

                    In case you have any concern please write us back at [email protected] Also,   Please help us marking the complaint as " Resolved  "  in case we were able to resolve your queries to your satisfaction.

                    Regards
                    Team Junglee Rummy
                    [email protected]
                    nearest police station compaint junglee rummy.com.
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                      K
                      KUNDANAM RAMBABU
                      from Powai, Maharashtra
                      Nov 30, 2020
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                      Address: Kurnool dist, Andra Pradesh

                      I withdrawal request ID#11185759 for 500 rs has been declined as the pan card/Id was invalid.In my not open app has been locked.so please my pan card upload to verify the document and move forward withdrawal request
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Hello Ram,

                      Thank you for contacting Junglee Rummy.

                      We are sorry for the unpleasant experience you had with us. As checked and found our team has already taken this matter on priority and working on it. Also, the same has been communicated on your registered email address.

                      It would be great if you could please wait until the stipulated time i.e. 24 hours for the refund of your available balance of INR 500 in your bank account.

                      Do help us by marking this complaint "Resolved" in case we were able to resolve your queries to your satisfaction.

                      Thank you for your time!

                      Regards
                      Team Junglee Rummy
                      [protected]@jungleerummy.com
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                        P
                        Pras6265
                        from Powai, Maharashtra
                        Nov 27, 2020
                        Resolved
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                        Resolved

                        Address: Takarkheda Tq- nandura Dist- Buldhana

                        Dear Sir,
                        My Username- Pras6265
                        I want to complaint againt junglee rummy that they cheated with peoples. I am the person which was very happy before joining junglee rummy. But after that I had the situation that i had lost Near 5 lakh in 1 year. Now I wanted to suicide Right now. Because all this is not known to my family. All this money collecting from my friend circle. I just lost my friends friendship due to all this.
                        So that's why i want to complaint against Junglee Rummy. Also what happend with me that will not happen with another person that is the only intention behind this. Also I really garunteed that i am going to be suicide in just 2-3 days because i am very badly in that stress. I don't have money right now and from friend zone demand of their money return, i get strubbled now. And all this stress make me leading to the suicide
                        Dec 27, 2021
                        Complaint marked as Resolved 
                        They just block my account without my consent
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 28, 2020
                        Junglee Rummy Customer Care's response
                        Hello Prashant,

                        Thank you for contacting Junglee Rummy.

                        We understand your disappointment as you are continuously losing games.

                        Please note our players' safety and well-being is our top priority and responsibility and during registration, you agreed to our Terms of Service, which say that it is every player's sole responsibility to play rummy just for entertainment to the extent that they can afford comfortably.

                        This is one reason why we offer the option of playing free games and setting cash deposit limits to all our players.

                        Our Customer Support team will call you at your registered mobile number within 24 hours to address your concern.

                        Thanks & Regards
                        Team - Junglee Rummy
                        Nov 29, 2020
                        Updated by Pras6265
                        No call yet recieved.
                        Jan 20, 2021
                        Updated by Pras6265
                        I want justice. I want to contact me call [protected]
                        Jan 20, 2021
                        Updated by Pras6265
                        If not then i am going to file complaint against you in Nearbye police station. I want Justice on this. Beacause I know you are fraud and doing with all of this. My first suicide attempt get failed. I am nearly 1and 1/2 month is in hospital because of only you. so thats why i want to make sure that. All rummy site should be banned in maharashtra like telangana. I written a physical letter to the consumer office. and I want that letter to post to the consumer office in 2-3 days if not response from your side.
                        my contact No [protected].
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                          Puja Patil
                          Nov 11, 2020
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                          Address: Ahmadnagar

                          My I'd look pizz opan my id
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Dear Puja,

                          Thank you for contacting Junglee Rummy.

                          We apologize for the inconvenience caused and in order to assist you further, we request you to write us at [protected]@jungleerummy from your registered email address.

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Thanks & Regards
                          Team - Junglee Rummy
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                            A
                            arun khakar
                            Nov 10, 2020
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                            My account is locked pl. Urgently unlock my account
                            User ID:Rs.2502187

                            Pl unlock urgently my account
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Dear Arun, ,

                            Thank you for contacting Junglee Rummy.

                            We apologize for the inconvenience caused. We have unlocked your account.

                            We would request you to mark this complaint as resolved now. In case you have any further issues please let us know at [protected]@jungleerummy.com 

                            Thanks & Regards
                            Team - Junglee Rummy  
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                              R
                              Rajeshkamde
                              from Powai, Maharashtra
                              Nov 10, 2020
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                              Address: Maharashtra nagpur

                              My I'd rajeshkamde lock
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Dear Rajesh,

                              Thank you for contacting Junglee Rummy.

                              We apologize for the inconvenience caused. We have unlocked your account.

                              We would request you to mark this complaint as resolved now. In case you have any further issues please let us know at [protected]@jungleerummy.com 

                              Thanks & Regards
                              Team - Junglee Rummy
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                                M
                                Mahasarav
                                Nov 9, 2020
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                                Sir my account as be locked so please unlock my account
                                +1 photos
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Dear Sir,

                                Thank you for contacting Junglee Rummy.

                                We apologize for the inconvenience caused and in order to assist you further, we request you to write us at [protected]@jungleerummy from your registered email address.

                                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                Thanks & Regards
                                Team - Junglee Rummy
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                                  M
                                  Mahasarav
                                  Nov 9, 2020
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                                  Address: [email protected]

                                  Sir please iam interested playing junglee rummy but my account as be locked please release my account
                                  +1 photos
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Thank you for contacting Junglee Rummy.

                                  We apologize for the inconvenience caused and in order to assist you further, we request you to write us at [protected]@jungleerummy from your registered email address.

                                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                  Thanks & Regards
                                  Team - Junglee Rummy
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                                    D
                                    d k sakpal
                                    Nov 8, 2020
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                                    Address: delhi

                                    My login id is dil007
                                    i have been playing on this junglee rummy from many years.
                                    never really won any big tournament.
                                    today, i won morning finale ticket with 300 rupees cash. i registered for the morning finale tournament which was on 11am but my account was locked by junglee rummy website without any reason. due to which i was unable to play the tournament at 11am where i have a chance to win ticket for weekly finale.
                                    this is totally unjustice toward a player.
                                    also there is no way/ meance available to reache the website for help
                                    phone number is invalid and reaching through website showing upward your device though i am using laptop. i have tried everthing but i am unable to reach to get help from this junglee rummy.
                                    so please help and stop this bad practices of this online gaming platform and save common people from fraud.
                                    +1 photos
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 10, 2020
                                    Junglee Rummy Customer Care's response
                                    Dear D K Sakpal,

                                    Thank you for contacting Junglee Rummy.

                                    We apologize for the inconvenience caused. We have unlocked your account.

                                    We would request you to mark this complaint as resolved now. In case you have any further issues please let us know at [protected]@jungleerummy.com

                                    Thanks & Regards
                                    Team - Junglee Rummy
                                    Dear team

                                    I am can't login in game it showing to ur account has been locked plz help
                                    Because tonight my big tournament at 9:30pm plz unlocked my I'd Shubham2311

                                    My account locked on junglee rummy website - Comment #3761254 - Image #0
                                    shubham samdade's reply, Nov 10, 2020
                                    Plz sir do somthing
                                    This is my big opportunity for me plz support sir
                                    so please help and stop this bad practices of this online gaming platform and save common people from fraud.
                                    Dear team

                                    I am can't login in game it showing to ur account has been locked plz help
                                    Because tonight my big tournament at 9:30pm plz unlocked my I'd Shubham2311
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                                      Shaunsn0w
                                      Nov 1, 2020
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                                      As I contacted more than twice for account deletion but all the time same response from there side and no action was taken
                                      I even applied grievance for this and provide them by mobile number and username
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Thank you for contacting Junglee Rummy.

                                      We apologize for the inconvenience caused and in order to assist you further, we request you to write us at [protected]@jungleerummy from your registered email address.

                                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                      Thanks & Regards
                                      Team - Junglee Rummy
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                                        S
                                        shanurag
                                        from Morjim, Goa
                                        Oct 28, 2020
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                                        I have never subscribed or downloaded this game. I dont even know how to play rummy.

                                        I dont know why you guys are sending me messages like -

                                        User ######, RPL Daily Finale on Junglee Rummy
                                        Prize Pool - Rs 1, 60, 000
                                        1kx.in/DK8T1Pn4Nfc

                                        I receive 2-3 of these messages every now and then, in one of the message it was written “to optout send message” I did sent the message but nothing happened !
                                        Even after optout you people send message from diff name ..

                                        I feel its a spam and I m not comfortable if someone keeps on sharing message, I wish to raise a complaint about this platform for invading my privacy and harassing me.. Kindly take actions
                                        Junglee Rummy customer support has been notified about the posted complaint.
                                        Nov 07, 2020
                                        Updated by shanurag
                                        I contacted you guys on twitter too and you said it is resolved. I m still receiving the messages..
                                        Are you CRAZY ?????

                                        Attached is the screenshot of message received today and the confirmation which was sent previously stating that this service is deactivated.

                                        Dear Sir,

                                        Thank you for contacting Junglee Rummy.

                                        We apologize for the inconvenience caused and in order to assist you further, we request you to share your mobile number with us on [protected]@jungleerummy.com along with the screenshot of the SMS you have received.

                                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                        Thanks & Regards
                                        Team - Junglee Rummy
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