Junglee Rummy Complaints & Reviews

Dear Venkyayya,

Your Junglee Rummy account has been locked because of the fraud committed by you.

During our investigation, we went through all your game logs and noticed you have played an increased number of games with certain players. It was observed that in some of those games, you and the other players were colluding with each other.

You engaged in collusion, which is a serious violation of our Fair Play policy, and we take strict action against offending players.

For further assistance, please feel free to write back to us on [protected]@jungleerummy.com. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy

I have again collected same type of cheating and bots that they place . No way it is fair play

Dear User,

Thank you for contacting Junglee Rummy.

We understand your concern and in order to assist you we need some more information. We request you to send us an email from your registered email ID or share your username so that we can locate your account and assist you further.

For further assistance, please feel free to write back to us on [protected]@jungleerummy.com. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy

Dear User,

Thank you for contacting Junglee Rummy.

We understand your concern related to your Balance. We request you to send us and email from your registered email ID or share your username on [protected]@jungleerummy.com so that we can locate your account and assist you further.

For further assistance, please feel free to write back to us on [protected]@jungleerummy.com. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy

Dear Mahadev

Greetings from Junglee Rummy!

We understand your concern and would like to inform you that the cards at Junglee Rummy are dealt with by using a Random Number Generator (RNG) system. Our RNG system is certified as per the International Gaming Standards and has passed all the quality checks, which ensures that all the users get a fair opportunity in our games.

The RNG system makes sure that the cards are distributed randomly and that no one has access to or control over the distribution of cards. Rummy, being a skill-based game, is dependent on your strategies in the game. You can find the certification details here: https://www.jungleerummy.com/certification

The wins/losses are completely based on the player skill and we have no influence on the outcome of the game. We would still suggest that in case you feel that your cards are not good enough and your chances of winning are slim, Drop that game so that you lose the minimum amount. Additionally, you can take a few steps to increase your winning chances:

1. Always focus on melding a pure sequence first as it’s a must for a valid declaration.
2. Learn how to use the Joker wisely as it helps in forming an impure sequence or a set.
3. Keep track of the cards your opponents discard and pick (cards picked from the open deck). Don't gift them a game by discarding cards that can be useful to them.
4. Discard high-value cards as early as possible to minimize your points. Even if you happen to lose, that strategy will help you avoid losing by a big margin.

We would further like to state that as a responsible company and the fastest growing online rummy site in the country, we have taken all possible steps to ensure that we give a fair platform to all our players to try out their rummy skills. If you spot any player cheating in the game, please let us know the Game ID and the username of that player so that we can take relevant action.

Please let us know if you need any further assistance. Here wishing you all the best at our tables!

For any further queries, you can call us at[protected] between Monday to Saturday (10:00 a.m. to 7:00 p.m.)

Thank you for your association with Junglee Rummy

Dear Harry,

Thank you for contacting Junglee Rummy.

We request you to help us with some information so that we can locate your account. Please write us from your registered email id on [protected]@jungleerummy.com so that we can assist your further.

For any further queries, you can call us at[protected] between Monday and Saturday (10:00 a.m. to 7:00 p.m.)

Thanks & Regards
Team - Junglee Rummy

Dear pach33467gu,

Thank you for contacting Junglee Rummy.

We request you to help us with some information so that we can locate your account. Please write us from your registered email id on [protected]@jungleerummy.com so that we can assist your further.

For any further queries, you can call us at[protected] between Monday and Saturday (10:00 a.m. to 7:00 p.m.)  

Thanks & Regards
Team - Junglee Rummy  

Dear Badri,

Thank you for contacting Junglee Rummy.

We would like to inform you that we take the fair play of Online Rummy on Junglee Rummy very seriously. In order to prevent any form of fraud or unfair play in our games and on our site, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.

Rummy can be played by you with your circle of friends, but as a social game, not a team effort. Every single game must be a fair individual effort. Hence, as part of the Fair Play Policy and to prevent any form of fraud and in-game collusion, all user actions are monitored and recorded as mentioned above.

Any detection of a breach of our Fair Play Policy, such as, but not limited to, fraudulent deposits under a stolen identity or collusion in play, shall result in prompt and serious action by Junglee Rummy against the suspected user.

For further information, please write us on [protected]@jungleerummy.com, also, you can call us at[protected] between Monday and Saturday (10:00 a.m. to 7:00 p.m.)  

Thanks & Regards
Team - Junglee Rummy  

Dear Murugan,

Thank you for contacting Junglee Rummy.

We would like to inform you that as per the recent changes made to the Telangana State Gaming Act 1974, playing online rummy with cash has been banned in the State of Telangana. In compliance with the Ordinance, we have made changes to our services and have stopped offering cash online rummy games in Telangana.

For any further queries, you can call us at[protected] between Monday and Saturday (10:00 a.m. to 7:00 p.m.)  

Thanks & Regards
Team - Junglee Rummy