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Updated: Mar 16, 2025
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Junglee Rummy reviews & complaints page 50

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D
dilipesm
from Madurai, Tamil Nadu
Jun 22, 2017
Resolved
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Resolved

Address: New Delhi, Delhi, 110027
Website: Www.jungleerummy.com

Dear editor

I placed withdrawal request in junglee rummy on 19/06/2017 but till date they not process my withdrawal so i send mail to junglee rummy but no response and called customer support mr naveen told sure amount credited yesterday evening but till time my withdrawal not processed every time they doing like this only they give only preference for vip player only.

Thanks and regards
Dilipkumarv
Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Junglee Rummy Customer Care's response Dear Dilip,

Greetings from Junglee Rummy.

We checked and observed that your withdrawals were under verification, and they have also been processed.

We did receive your email, and we responded to it. Do acknowledge the receipt of our email.

Our team will call you within the next 24 hours on your registered mobile number to speak and resolve your queries id any.

Alternatively, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM) or send us an email on [protected]@jungleerummy.com.

Thank you for your time!

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:30 AM to 7:00 PM)
Jun 23, 2017
Updated by dilipesm Hi this is kamraj from i would like to bring the kind notice that i am the played junglee rummy but the main problem for junglee rummy when ever i placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also i placed the same problem this is very worst so you are requested to kindly look into this and do the needful

Regards
Kamrajtts
Verified Support
Jul 19, 2017
Junglee Rummy Customer Care's response Dear Dilip,

Greetings from Junglee Rummy.

We understand that you have received the withdrawal amount and that you appreciate our Fair Play Policy in place which ensures the safety of all accounts playing cash games on our website.

Please be rest assured that we acknowledge and respond to your emails within 24 working hours and make sure we resolve all your queries within the least time possible.

Additionally, please be assured that Junglee Rummy is committed to treating all our customers equally as Customer Satisfaction is o[censored]tmost importance for us.

You may keep sending your queries to [protected]@jungleerummy.com directly and we assure a response within 24 working hours.

Thank you for your time!

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:30 AM to 7:00 PM)
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    C
    Complainant13829
    from Hyderabad, Telangana
    Jun 20, 2017
    Jun 5, 2024
    This thread was updated on Jun 5, 2024
    Resolved
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    Resolved

    Fraud site. Fake players involved.

    Address: 500032
    Website: www.jungleerummy.com

    There is a lot of foul play involved in this site. I have lost 1 lack rs in a month. Even if you win 1 game you will loose more than what you have won and also the amount that you have deposited. I have been a vip player. They attract you to play games with stupid promotions and then you end up loosing all your money. This site is already banned in 3 states. I expect a return of all my money and i seriously urge everyone to not waste your...
    Helpful
    104 other people found this review helpful
    104 found this helpful
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    E
    eroin
    from Mumbai, Maharashtra
    Jun 19, 2017
    Resolved
    Report
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    Resolved

    Address: 403601
    Website: www.jungleerummy.co.

    I had around rs5000/-in my account my userid is joshcira1122. When i asked for a withdrawal they locked my account. I sent emails to support team but there is no reply yet. I recommend all not to play on this jungleerummy site rather play on add a52 or bigadda or any other sites. This site is not genuine. They block the account when anyone asks for a withdrawal. I will be posting this on social media too if action is not taken. This is not the way you guys treat ur genuine players...
    +2 photos
    Complaint marked as Resolved 
    Junglee Rummy customer support has been notified about the posted complaint.
    Verified Support
    Jun 22, 2017
    Junglee Rummy Customer Care's response     Dear Joshua,

    Greetings from Junglee Rummy.

    We'd like to inform that we did respond to all your emails, and since you responded to them we understand that you are in receipt of our emails.

    As you are already aware that your account is currently under investigation by our Risk Management Team, for further details you may contact us on +[protected] between Monday to Friday (10:00 AM to 7:00 PM)

    Thank you for your time.

    Regards
    Team Junglee Rummy
    [protected]@jungleerummy.com
    +[protected]Mon-Fri 10:00 AM to 7:00 PM)
    Verified Support
    Jul 20, 2017
    Junglee Rummy Customer Care's response     Dear Joshua,

    Greetings from Junglee Rummy.

    Further to our discussion, we'd like to inform that we have reviewed your game play and observed that you were not following certain terms & conditions you agreed to while registering on our website.

    We take the fair play of Online Rummy on JungleeRummy very seriously, hence your account was locked for investigation and an email was sent to you proactively informing you about the status of your account.

    Rummy can be played with your circle of friends, but as a social game, not a team effort. Every single game must be a fair individual effort. Hence, as part of the Fair Play Policy and to prevent any form of Fraud & in game Collusion all user actions are monitored and recorded.

    We also ensure that we respond to all your emails within 24 hours and hence our resolution percentage is 96%. Be assured that our support team is always available for your assistance.

    For further details, you may contact us on +[protected] between Monday to Friday (10:00 AM to 7:00 PM)

    Thank you for your time.

    Regards
    Team Junglee Rummy
    [protected]@jungleerummy.com
    +[protected]Mon-Fri 10:00 AM to 7:00 PM)
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      P
      Prasanna Gunda
      from Hyderabad, Telangana
      Jun 15, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500084
      Website: Jungleerummy.com

      Hi team,
      I bearing id (Pgunda457), withdrawn the amount 2000 last week. I got the acknowledgment that i have withdrawn the money to my phone number since then, however it didnt get credited into my account so far. Please provide the status and if you found any discrepancy please reach me out any time. Sort this issue as soon as possible or else reach me out if you figure any problem. Thanks in advance
      Jun 20, 2017
      Complaint marked as Resolved 
      Junglee Rummy customer support has been notified about the posted complaint.
      Jun 15, 2017
      Updated by Prasanna Gunda       i already drafted a mail to your team, didnt get acknowledgment
      Verified Support
      Jun 16, 2017
      Junglee Rummy Customer Care's response       Dear Prasanna,

      Greetings from Junglee Rummy!

      We understand your concern and would like to inform that we did respond to your email - requesting you to send your deposit proofs for account verification. This email was sent to you on 15th June.

      You are requested to confirm the receipt of the email and respond to us with required documents so that we can complete the account verification.

      For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

      Thank you for your time and patronage.

      Regards
      Team Junglee Rummy
      [protected]@jungleerummy.com
      +[protected]Mon-Fri 10:00 AM to 7:00 PM)
      Verified Support
      Jun 19, 2017
      Junglee Rummy Customer Care's response       Dear Prasanna,

      Greetings from Junglee Rummy!

      We thank you for sending your documents and we are delighted to inform that your account has been successfully verified.

      The withdrawal request has also been processed.

      If we have been able to resolve your queries to your satisfaction, do mark this query resolved.

      For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

      Thank you for your time!

      Regards
      Team Junglee Rummy
      [protected]@jungleerummy.com
      +[protected]Mon-Fri 10:00 AM to 7:00 PM)
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        N
        nithu1991
        from Chennai, Tamil Nadu
        May 22, 2017
        Resolved
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        Resolved

        Address: 560091
        Website: jungleerummy.com

        Hello (Nithu1991)
        I have been playing this game since 1 year loyally, but i am suspecting a lot of foul play as i have lost more than 2 lakh in 2-3 months even after good cards every time. Everytime, if i win 1000, the next 5 games it will make me to lose double. Please dont lose the customer who plays everyday with 200 games.
        I expect to return money which i have lost a lot
        Losing hopes on this site even after using every time.
        Jun 12, 2017
        Complaint marked as Resolved 
        Junglee Rummy customer support has been notified about the posted complaint.
        Verified Support
        May 22, 2017
        Junglee Rummy Customer Care's response         Dear Nithish,

        Greetings from Junglee Rummy.

        As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

        https://www.jungleerummy.com/responsiblegaming:

        Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

        Our team will call you within the next 24 hours on your registered mobile number to resolve your queries.

        Alternatively, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM) or send us an email on [protected]@jungleerummy.com.

        Thank you for your time!

        Regards
        Team Junglee Rummy
        [protected]@jungleerummy.com
        +[protected]Mon-Fri 10:30 AM to 7:00 PM)
        View replies
        I know its a skilled based game, and that is why i am into it since years, but there is a way you win and lose irrespective of good cards with you everytime, how is it even possible ending up only loss eveyrtime even after getting good cards after winning few matches. How is it evertytime that the player drop only when i get good cards. its a loss of more than 2 lakh. As u can see, i am the customer with you since year as a VIP customer with everyday 200 games minimum, i had also alerted before with one of the username telling that please check there is a foul play.

        Regards
        Nithish S
        Reply
        Junglee Rummy Customer Care's response, May 31, 2017
        Verified Support
        Dear Nithish,

        We understand your concerns, however as informed earlier there is no manual intervention in card distribution.

        You must have received a call from your account manager to resolve your queries.

        Thank you for your time!

        Regards
        Team Junglee Rummy
        [email protected]
        +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
        I want to change my date of birth which was wrongly entered . i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in my account.
        Reply
        Dear sir,

        I have been withdraw the money from junglee rummy but still that is in pending.can u please tel me the reason
        Reply
        Junglee Rummy Customer Care's response, Aug 29, 2017
        Verified Support
        Dear Sir/Ma'am,

        Please send us an email from your registered email-id to [email protected] and we will help you with the process.

        Thank you for your time!

        Regards
        Team Junglee Rummy
        [email protected]
        +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
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          D
          dasu9059
          from Chirala, Andhra Pradesh
          May 12, 2017
          Resolved
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          Resolved

          Address: 533001
          Website: junglee rummy

          Dear junglee rummy support team,
          I am dasubabu p. My user name is dasu9059. I have placed a withdrawl request on[protected] of amount 4000/- still that amount was not credited into my bank account please kindly go through the details and credit 4000/- into my account as early as possible. I will attach the details kindly go through that

          Already 24 hrs working days bank but still i did not get the 4000 amount into my account i feel too bad to your support kindly credit 4000 into my account as early as possible.

          10-may-17 11:27:57 am withdrawal requested. Refid: 676307
          Jun 12, 2017
          Complaint marked as Resolved 
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          May 12, 2017
          Junglee Rummy Customer Care's response           Dear Dasubabu,

          Greetings for Junglee Rummy.

          We'd like to inform that an information email has already been sent on your registered email id with the reason for withholding your withdrawal request. As observed you had placed a withdrawal immediately after depositing funds into your account without playing a game which is against our terms & conditions you agreed to at the time of registration:

          https://www.jungleerummy.com/termsofservice

          We also tried contacting you on your registered mobile number, however, could not get through.

          You are requested to respond to the email else contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

          Thank you for your time.

          Regards

          Team Junglee Rummy
          +[protected]Mon-Fri 10:30 AM to 7:00 PM)
          [protected]@jungleerummy.com
          Aug 18, 2017
          Updated by dasu9059           thanks to respond
          View replies
          User name-rummy3ircle2
          [protected]@sezet.com
          i am new in this site but after 2-3 it locked my account without any reson i have earned 300rs but it waste is that fake site i read many blog against this site i am submit my personal document
          please contact [protected]@gmail.com
          Reply
          Junglee Rummy Customer Care's response, Aug 29, 2017
          Verified Support
          Dear Sir/Ma'am,

          Greetings from Junglee Rummy.

          We request that you send us an email along with your ID proof for verification from the registered email-id of your account "rummy3ircle2".

          As per our terms & conditions, we do not release any information on an unregistered email-id.

          Thank you for your time.

          Regards

          Team Junglee Rummy
          +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
          [email protected]
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            B
            BRam121
            from Bengaluru, Karnataka
            Apr 23, 2017
            Resolved
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            Resolved

            Address: 560093
            Website: www.jungleerummy.com

            I have lost around 10lacs in this online rummy site. My life has reined because of this. The money will never going to come to you. It is always stays with them. They are doing this business by looting people like us. I have observed few thing that i like to share.
            The more money you add the more they loot you, you will never get a game to win.
            They will give many jokers prompting to play the game but you will lose the game with 80points.
            There is a fault in drawing cards.
            If you try to withdraw the money and then cancel it you will lose all that money. You will never going to get a single paisa from this rummy site.

            Requesting all the online rummy playiner to stop playing and save your money.

            And please take some legal action against them.
            May 25, 2017
            Complaint marked as Resolved 
            Junglee Rummy customer support has been notified about the posted complaint.
            Verified Support
            Apr 24, 2017
            Junglee Rummy Customer Care's response             Dear Sir,

            Greetings from Junglee Rummy.

            As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

            https://www.jungleerummy.com/responsiblegaming:

            Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

            May we request you to confirm your username or your registered email id so that we could speak to you and resolve your queries. You may also send us an email from your registered email- d to [protected]@jungleerummy.com with your query reference number c1550104

            Thank you for your time!

            Regards
            Team Junglee Rummy
            [protected]@jungleerummy.com
            +[protected]Mon-Fri 10:30 AM to 7:00 PM)
            View replies
            I totally agree that wining and losing is based on the skill and strategies but if the game are being manipulated by you then no one can do any thing regardless how skilled you are.
            Everything that is happening is controlled by you, who's gonna win and who's gonna lose so that the money stays with you.
            Reply
            Yes. I agree with you. This website is just looting people. The more money you put in it the more it will loot you. I am very good with Rummy, however every time I play a game on this website I only lose. I don’t know how that is possible. Also, they are manipulating the game for sure. You get so many Jokers in every game, but still you will lose. I have wasted a lot of money on this website and I regret doing so. I have completely stopped playing any game or tournament on this silly website. It is not at all safe or reliable. They are just here to loot people. I have lost almost 20000 Rs because of this website. Also, when I try to lodge a complaint with their customer care service, they just don’t respond. They are least interested in solving the user’s query. I have had a horrible experience with this website. Never ever am I going to play any game on this site. Stay away from it if you don’t want to lose your hard earned money.
            Reply
            Junglee Rummy Customer Care's response, Oct 4, 2017
            Verified Support
            Dear Ragini,

            Greetings from Junglee Rummy.

            We'd like to inform that Rummy is a skill game and is played only for entertainment. Winning or losing a game only depends on your game strategies.

            Junglee Rummy is RNG certified which ensures that no one has a manual access/control in the distribution of cards. We'd advise you to take a minimum risk in the game, and use your skills to plan if you'd like to drop the game or continue playing.

            We run daily promotions, participating in them for winning cash prizes depends on you.

            In reference to your queries that you may have sent to our email-id [email protected] - we request you to share your reference number so that we can respond with the status of your request, else you may send us an email again with the reference number "c1650884".

            You may also share your username in response to this query and we will definitely get back to you.

            Junglee Rummy is committed to responding to all your queries and hence you may also see that our complaint resolution percentage is 98%. This is only because all our customers are important to us and we make sure all their queries are resolved to their satisfaction.

            Please understand that posting multiple comments under-resolved complaints may not help, however, if you have specific queries related to your account, you may get in touch with us on +91-11-66481234 from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to [email protected].

            Thank you for your time.

            Regards

            Team Junglee Rummy
            +91-11-66481234 (Mon-Fri 10:00 - 19:00)
            [email protected]
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              P
              prateek61188
              from Jaipur, Rajasthan
              Apr 17, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi
              Website: JUNGLEERUMMY.COM

              I have suffered from the same fraud issues in this site. This site is fraud.. Their executives will give you offers, bonuses because they know you are addicted and have lost so much money and a small bonus will attract t0 play again and loose more money..

              Important*all of you who wants your money back, mail me on this id with your name and username..*

              No action has been taken against this site. Why???
              Is this forum also being paid by such fraud companies so that they don't take action against them?

              Guys if anybody has a contact in any ministry, then lets lodge complaint against such sites and we will ask for our compensation.
              Obviously these sites keep all our transaction records..
              Mail me.. I will prepare the list and we all can together make some noise and put a ban on such companies.
              Thanks..
              Sep 21, 2018
              Complaint marked as Resolved 
              NOT RESOLVED YET
              Junglee Rummy customer support has been notified about the posted complaint.
              Verified Support
              Apr 19, 2017
              Junglee Rummy Customer Care's response               Dear Prateek,

              Greetings from Junglee Rummy.

              We'd like to inform that we have already resolved all your queries in the month of January.

              For further assistance, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

              Thank you for your time and patronage.
              Aug 24, 2017
              Updated by prateek61188               NEVER RESOLVED
              Aug 24, 2017
              Updated by prateek61188               HOW COME THIS SITE IS RESOLVING MY ISSUES. NONE OF MY ISSUES ARE RESOLVED YET.
              Sep 11, 2017
              Updated by prateek61188               this is not resolved at all
              Sep 21, 2018
              Updated by prateek61188               THIS IS NOT RESOLVED YET
              View replies
              Unfortunately I entered wrong date of birth in my account, so now I have to recorrect my date of birth but there no option to change. Please help me i want to withdraw my money from account.
              . Thanking you
              Reply
              Junglee Rummy Customer Care's response, Aug 29, 2017
              Verified Support
              Dear Sir/Ma'am,

              Greetings from Junglee Rummy.

              We request that you send us an email on our registered email-id and we would help you with the process of changing your date of birth on your account.

              For further assistance, you may also contact us on +91-11-66481234 between Monday to Friday (10:30 AM to 7:00 PM)

              Thank you for your time.

              Regards

              Team Junglee Rummy
              +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
              [email protected]
              User name-rummy3ircle2
              [protected]@sezet.com
              i am new in this site but after 2-3 it locked my account without any reson i have earned 300rs but it waste is that fake site i read many blog against this site i am submit my personal document
              please contact [protected]@gmail.com
              Reply
              Junglee Rummy Customer Care's response, Aug 29, 2017
              Verified Support
              Dear Sir/Ma'am,

              Greetings from Junglee Rummy.

              We request that you send us an email along with your ID proof for verification from the registered email-id of your account "rummy3ircle2".

              As per our terms & conditions, we do not release any information on an unregistered email-id.

              Thank you for your time.

              Regards

              Team Junglee Rummy
              +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
              [email protected]
              Worst site ever
              Reply
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                R
                Revathy Devraj
                from Chennai, Tamil Nadu
                Apr 12, 2017
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600045
                Website: www.jungleerummy.com

                I want to change my date of birth which was wrongly entered . i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in junglee account.pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee...⇄
                May 25, 2017
                Complaint marked as Resolved 
                Junglee Rummy customer support has been notified about the posted complaint.
                Verified Support
                Apr 19, 2017
                Junglee Rummy Customer Care's response                 Dear Revathy,

                Greetings from Junglee Rummy!

                May we request you to share another ID Proof that has the same Date of Birth as on your PAN card for us to validate and update your date of birth. Send us an email from your registered email id to [protected]@jungleerummy.com.

                You may also quote your reference number c1538982 in the email.

                For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

                Thank you for your time!
                Verified Support
                Apr 24, 2017
                Junglee Rummy Customer Care's response                 Dear Revathy,

                Greetings from Junglee Rummy!

                We are waiting to hear from you on your request.

                Please send us an email from your registered email id to [protected]@jungleerummy.com.

                You may also quote your reference number c1538982 in the email.

                For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

                Thank you for your time!

                Regards
                Team Junglee Rummy
                [protected]@jungleerummy.com
                +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                May 15, 2017
                rummy3ircle2's response                 is that any chance of reactivation
                View replies
                User name-rummy3ircle2
                [protected]@sezet.com
                i am new in this site but after 2-3 it locked my account without any reson i have earned 300rs but it waste is that fake site i read many blog against this site i am submit my personal document
                please contact [protected]@gmail.com
                Reply
                User name-rummy3ircle2
                [protected]@sezet.com
                i am new in this site but after 2-3 it locked my account without any reson i have earned 300rs but it waste is that fake site i read many blog against this site i am submit my personal document
                please contact [protected]@gmail.com
                Reply
                Junglee Rummy Customer Care's response, Aug 29, 2017
                Verified Support
                Dear Sir/Ma'am,

                Greetings from Junglee Rummy.

                We request that you send us an email along with your ID proof for verification from the registered email-id of your account "rummy3ircle2".

                As per our terms & conditions, we do not release any information on an unregistered email-id.

                Thank you for your time.

                Regards

                Team Junglee Rummy
                +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
                [email protected]
                My birth date Rong typ plzz help me and slo my problem
                Reply
                My date of birth Nameand no. Change please help us
                Reply
                I want to change my date of birth which was wrongly entered. i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in junglee account.
                Reply
                I want to change my date of birth which was wrongly entered . i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in junglee account.pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee...⇄
                Reply
                My date of birth change pls
                Reply
                I want to change my date of birth which was wrongly entered . i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in junglee account
                Reply
                Want to change my date of birth
                Reply
                DOB change option not enable how to i change my personal details in jungle rummy . Solve this problem
                Reply
                my birth date is wrong pleese help me
                Reply
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                  R
                  rajazen
                  from Chennai, Tamil Nadu
                  Mar 20, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110027
                  Website: www.jungleerummy.com

                  Today Mr. Dathu sir called me and assured that Monday sure will credit Rs.10000 extra bonus really i appreciate Mr. Dathu sir each and every time i faced problem Dathu sir only solved if i received the Amount sure i will screenshot that screen and publish all the social media especially http://www.consumercomplaints.in awaiting for the amount.

                  Regards
                  rajazen
                  May 14, 2017
                  Complaint marked as Resolved 
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 13, 2017
                  Junglee Rummy Customer Care's response                   Dear Rajazen,

                  Greetings from Junglee Rummy!

                  We understand that you had a word with Mr. Dattu and all your queries are resolved to your satisfaction. We are glad that you took out time to write such kind words for us.

                  Please mark this query resolved as you had posted this as an appreciation for our services.

                  Thank you for your time & patronage!

                  Regards

                  Team Junglee Rummy
                  +[protected]
                  (Mon - Fri 10:00 AM to 7:00 PM)
                  View replies
                  I have withdrawn 1000 rup but still it not credited to my account why I don't know ...is this a cheating ...if it so I will file a complaint against you ...
                  Reply
                  Junglee Rummy Customer Care's response, Aug 29, 2017
                  Verified Support
                  Dear Sir/Ma'am,

                  Greetings from Junglee Rummy.

                  We request that you send us an email from the registered email-id of your account so that we can assist you with the status of your request.

                  For further assistance, you may also contact us on +91-11-66481234 between Monday to Friday (10:30 AM to 7:00 PM)

                  Thank you for your time and patronage.
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                    A
                    Abdulla Salam
                    Mar 17, 2017
                    Resolved
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                    Resolved

                    Website: www.jungleerummy.com

                    I have played many times this rummy in many sites. But in junglee rummy they cheating players.. It happened to me several times and i thought at first its of my mistake.. But after reading and studying their play rule completely and abiding with them. That is when i finished the came by making sequences and sets according to the rule in point rummy they made me dropped from the game and lost my play and money... So now i also realized its a fraud rummy site.. They cheats... I have screen shot of what i played and lost.. They dropped me instead making win even though my play was as to their rules... Cheat completely cheat... Pls dont waste your money and time...
                    Complaint marked as Resolved 
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 20, 2017
                    Junglee Rummy Customer Care's response                     Dear Abdulla,

                    Greetings from Junglee Rummy!

                    We are waiting for your email so that we can resolve your queries on priority.

                    Please send us an email from your registered Email-id along with the Game-ID & screenshot being referred to, on [protected]@jungleerrummy.com so that we can assist you on priority. Do mention your complaint reference number c1517072

                    Alternatively, you can call us on +[protected] between Monday to Friday (10:00 AM to 7:00 PM)

                    Thank you for your time!

                    Team Junglee Rummy
                    +[protected]
                    (Mon - Fri 10:00 AM to 7:00 PM)
                    View replies
                    hello abdulla, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [protected]@gmail.com... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
                    Reply
                    Junglee Rummy Customer Care's response, Apr 8, 2017
                    Verified Support
                    Dear Harsh,

                    Greetings from Junglee Rummy.

                    We understand that all your queries have been resolved by our support team.

                    Thank you for your time!

                    Team Junglee Rummy
                    +91-11-66481234
                    (Mon - Fri 10:00 AM to 7:00 PM)
                    How to unsubscribe from message services, as i don't want to receive it in the future.
                    Reply
                    Junglee Rummy Customer Care's response, Apr 8, 2017
                    Verified Support
                    Hi Alok,

                    Greetings from Junglee Rummy.

                    Please send us an email on [email protected] from your registered email-id and we will let you know the necessary details.

                    Alternatively, you can call us on +91-11-66481234 between Monday to Friday (10:00 AM to 7:00 PM)

                    Thank you for your time!

                    Team Junglee Rummy
                    +91-11-66481234
                    (Mon - Fri 10:00 AM to 7:00 PM)
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                      R
                      rajacen
                      from Chennai, Tamil Nadu
                      Mar 16, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110027
                      Website: Www.jungleerummy.com

                      Hi guys this is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy every time I placed withdrawal request on Junglee rummy they not process my withdrawal every time under verification my withdrawal after I followed many struggle then only I received the withdrawal amount hence you are requested to kindly look into this and do the needful

                      Regards
                      rajazen..
                      +1 photos
                      Mar 16, 2017
                      Complaint marked as Resolved 
                      Withdrawal processed
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 16, 2017
                      Junglee Rummy Customer Care's response                       Dear Rajazen,

                      Greetings from Junglee Rummy!

                      As informed on your earlier complaints your withdrawal goes under verification for the security of your account.

                      Last time your account went under verification in the month of February and now in March as this is a part of the periodic checks carried by our Risk Management team.

                      Hope you would appreciate our regular checks that make sure that we give you and all our customers a safe and fair environment to play cash rummy games.

                      As of now your account has been successfully verified and the withdrawals will be processed within 24-48 hours.

                      Thank you for your time!

                      Regards

                      Team Junglee Rummy
                      +[protected]
                      (Mon - Fri 10:00 AM to 7:00 PM)
                      View replies
                      Jungleerummy.com

                      Instant deposit without any verifications BUT withdrawal: Every time 24/7: pending or under verification..

                      My jungleerummy.com username: howplay9,

                      I placed withdrawal request 27th-june-2017( 7 day it was pending), after 7 days i called to jungleerummy.com customer care then they put my withdrawal under verification and said that it will take 24 or 48 hours.

                      If i not receive my amount after 2 days, i will post number of bad comments on internet(youtube, social media, consumer websites and etc., )
                      Reply
                      Junglee Rummy Customer Care's response, Aug 29, 2017
                      Verified Support
                      Dear Srinivas,

                      Greetings from Junglee Rummy!

                      We checked and observed that your withdrawal went under verification which was also completed by our Risk Management team.

                      Your withdrawal was processed and we hope you have no issues now. In case of any, do get in touch with n [email protected] or contact us on +91-11-66481234 (Between 10 AM to 7 PM - Monday to Saturday)

                      Thank you for your time!

                      Regards

                      Team Junglee Rummy
                      +91-11-66481234
                      (Mon - Fri 10:00 AM to 7:00 PM)
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                        R
                        Raja Dcen
                        from Chennai, Tamil Nadu
                        Mar 16, 2017
                        Resolved
                        Report
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                        Resolved

                        Under verification

                        Address: New Delhi, Delhi, 110027
                        Website: www.jungleerummy.com

                        Dear sir/madam

                        This is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful...

                        Regards
                        rajazenbr...
                        +2 photos
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                        H
                        harshh67
                        from Mumbai, Maharashtra
                        Mar 14, 2017
                        Resolved
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                        Resolved

                        Address: 410206
                        Website: www.jungleerummy.com

                        Myself blackk, i have lossed 50 thousand rs in junglee rummy its a fake website u only win small amount games and lose all in big games,, and on call they say everything is genuine, everyone win and lose, i said i will raise the complain, they say if you needed to raise the complaint you can...

                        I need to raise the complain i just need more people to support me to shut this website forever and return our money... So please forword your names to us will file the complain... Surely we win win because its fake... Please dont play on junglee rummy and people who lose join me file a complain...

                        Lets show them customer rights lets make this company shut down... I will make sure each person will get all his losed money back, just dont close your accounts... [protected]@gmail.com mail me
                        Mar 21, 2017
                        Complaint marked as Resolved 
                        my query has been resolved my support manager mr dattu
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 15, 2017
                        Junglee Rummy Customer Care's response                         Dear Harshal, ,

                        Greetings from Junglee Rummy.

                        As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

                        https://www.jungleerummy.com/responsiblegaming:

                        Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

                        Our team will contact you on your Registered mobile number to resolve your queries, alternatively, you may call us on +[protected] between Monday to Friday 10:00 AM to 7:00 PM.

                        Thank you for your time!

                        Regards
                        Team Junglee Rummy
                        [protected]@jungleerummy.com
                        +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                        Mar 16, 2017
                        Updated by harshh67                         Thanks for your support guys... i have 3 supporters waiting for more to join us, those who have faced the problems and think its not a genuine play should contact us on [protected]@gmail.com..
                        myself harshal i am filing a case against junglee rummy against fraud...

                        so i needed your support i have losed over 50000 rs in this game in last 2 weeks, i request you not to play this game its all fake..

                        today customer support called me, stated that its all about game of skill sometimes you win and lose, but the matter of fact is i have always losed, they stated we cant refund your money but we can give you bonus of 500 rs, , but i refused to accept that 500 rs bonus ...

                        also they stated me to take rest dont play game, asked do you want us to block your account? i replied no .. i need proof of transaction so that i can raise a complain...

                        after conversion

                        what happened next is they have locked my account.. i dont have idea why have they did so have mailed to support team lets c what happens

                        (also the executive with whom i speak was not coperative, was making fun of me smiling and laughing on me)

                        join me friends i need your support, this fraud should be jail and this junglee rummy should be shut down...
                        Mar 18, 2017
                        Updated by harshh67                         Thank you for support guys, i need more and more support guys, , tell your issues as i am filing the case against this fraud website... here evry1 lose their money but no1 earns from this website... right now i have 6 supporters i need more... the more you support i will be strong...mail me and support and stand with me [protected]@gmail.com

                        imp words to junglee rummy " you blocking my account" not letting me to collect proff ... i have others proffs ... also i need to confess you 1 thing, that i will do when you will give me a next call...

                        also i am going to make a youtube video regarding all problems i and evry1 face...

                        see you in court, i am not a normal guy like other when i get hurt i stand strong and i will make sure your company to shutdown ...

                        its my words remember me harshal, and i will win ...

                        i am not thretning you i am just saying... also i have wrote a letter to pm and also in consumer complains.gov

                        wish you a great day

                        ab delhi durr nahi
                        Apr 13, 2017
                        Prasanth94's response                         Properly execute Junglee Rummy.. because account details withdrawal not shown this app
                        View replies
                        Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in http://www.consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful am the VIP player but they treat me very cheap

                        Regards
                        rajazen
                        Reply
                        Junglee Rummy Customer Care's response, Mar 16, 2017
                        Verified Support
                        Dear Rajazen,

                        Greetings from Junglee Rummy!

                        As informed on your earlier complaints your withdrawal goes under verification for the security of your account.

                        Last time your account went under verification in the month of February and now in March as this is a part of the periodic checks carried by our Risk Management team.

                        Hope you would appreciate our regular checks that make sure that we give you and all our customers a safe and fair environment to play cash rummy games.

                        As of now your account has been successfully verified and the withdrawals will be processed within 24-48 hours.

                        Thank you for your time!

                        Regards

                        Team Junglee Rummy
                        +91-11-66481234
                        (Mon - Fri 10:00 AM to 7:00 PM)
                        Hlo sir withdrawal details not shown at my mobile why?
                        Reply
                        Junglee Rummy Customer Care's response, Sep 28, 2017
                        Verified Support
                        Dear Sir,

                        You should be able to see your withdrawals on mobile now.

                        Regards
                        Junglee Rummy
                        Hi,
                        Junglee rummy is an addictive website where you can never earn. They want traffic on their web-link, so, where ever their show they earn online and on a big scale.
                        Also, if some1 is running a gaming website specially in INDIA then it has been given the authority by a higher post. So, aqlways lay 1 re. games nevr try to make it big.
                        One more thing is that the money junglee rummy is earning will all get savage, just spend sometime

                        Cheers!!!
                        Reply
                        Junglee Rummy Customer Care's response, Oct 4, 2017
                        Verified Support
                        Dear Sir,

                        Greetings from Junglee Rummy.

                        We'd like to inform that Rummy is a social game and only played for entertainment. We advise all our customers to always follow the responsible gaming policy:

                        https://www.jungleerummy.com/responsiblegaming

                        If you have a specific query regarding your account, do send us an email from your registered email-id on [email protected] or call us on +91-11-66481234 (Mon - Sat 10:00 to 19:00)

                        Team Junglee Rummy
                        +91-11-66481234
                        (Mon - Sat 10:00 AM to 7:00 PM)
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                          R
                          R Swathi
                          from Bengaluru, Karnataka
                          Feb 5, 2017
                          Resolved
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                          Resolved

                          Address: 560037
                          Website: www.jungleerummy.com

                          I lost 20, 000 of my money in this site, initially i started with 2, 000 when i lost, in the intension of getting the lost money back i invested more money but every time i noticed that even if i have more jokers and i m about to win i couldnot i lost all my money and i m in huge debits can please someone get my money back...there is proof that i deposited all those money and lost.Atleast i need half of my money...junglee rummy is not a secure site to invest your money people please dont trust this and invest your money...If i mail customer care also they will not reply...The players are not real and their id's are fake they are all working for junglee rummy ..please somebody help to recover half of my amount.
                          Complaint marked as Resolved 
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2017
                          Junglee Rummy Customer Care's response                           Dear Swathi,

                          Greetings from Junglee Rummy.

                          We understand that all your queries are resolved as did not get your email in reference to your query. Do mark this query resolved if we have been able to resolve them to your satisfaction.

                          You may send us an email from your registered email-id to [protected]@jungleerummy.com with any other queries related to your account.

                          Thank you for your time!

                          Regards
                          Team Junglee Rummy
                          [protected]@jungleerummy.com
                          +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                          View replies
                          yes this is fraudalent site, no body wins in this site, its not genuine site . they say u need skills and strategies . even skilled and strategies dont work bcoz they genuine persons playing .only junglee rummy staff play all the games how would u win, i[censored] have win a deal show their score will be not much . i they won deal show ours should be maximum score . with u withdraw suppose 2k they will put you in red zone untill you lost above 20k after that they again support you to win 2k, it goes on.
                          Reply
                          Junglee Rummy Customer Care's response, Feb 14, 2017
                          Verified Support
                          Dear Anil,

                          Greetings from Junglee Rummy.

                          We understand your concerns however as you are already aware that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

                          https://www.jungleerummy.com/responsiblegaming:

                          Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

                          May we request you to confirm your username or your registered email-id so that we could speak to you and resolve your queries. You may also send us an email from your registered email-id to [email protected] with your query reference number c1486955

                          Thank you for your time!

                          Regards
                          Team Junglee Rummy
                          [email protected]
                          +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
                          how you know all this please contact me i need to file a complain against jungllerummy, , they have locked my account, for unblocke they state me to mark all my complains resolved
                          Reply
                          hello swati, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [protected]@gmail.com... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
                          Reply
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                            A
                            Ashok54188
                            from Hyderabad, Telangana
                            Feb 5, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 515408
                            Website: jungleerummy.com

                            I am Ashok, my paytm number is [protected], I'm using paytm wallet for paying to junglee rummy using JRPAYTM50 promo code for getting 50 rupees cash back within 3 days, but I didn't get any cash back, so please respond for my complaint, my gmail address is [protected]@gmail.com, I'm waiting for your reply...I hope that my money get return...Thanks for paytm
                            Feb 10, 2017
                            Complaint marked as Resolved 
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 06, 2017
                            Junglee Rummy Customer Care's response                             Dear Ashok,

                            Greetings from Junglee Rummy.

                            We tried contacting you in reference to your queries however could not get through.

                            Additionally we'd like to inform that the PAYTM offer was only valid on your First Deposit to your Junglee Rummy Account, however the deposit of Rs. 100 made by you was your second deposit. Please go through the link https://goo.gl/jOkVcu to understand more about the offer.

                            We request you to give us a convenient time to talk to you so that we can assist you further.

                            Do mark this query resolved in case we have been able to answer all your queries.

                            You may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday.

                            Regards
                            Team Junglee Rummy
                            +[protected]:30 AM to 7:00 PM)
                            Verified Support
                            Feb 09, 2017
                            Junglee Rummy Customer Care's response                             Dear Ashok,

                            Greetings from Junglee Rummy.

                            We understand that our team got in touch with you today and all your queries are resolved. You are requested to mark this complaint resolved if we have been able to resolve your queries to your satisfaction.

                            For further queries related to your account you may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday on +[protected].

                            Regards
                            Team Junglee Rummy
                            +[protected]:30 AM to 7:00 PM)
                            Feb 09, 2017
                            Updated by Ashok54188                             My problem resolved successfully. Thanks for junglee rummy for such a Gud and very fast response
                            Verified Support
                            Feb 10, 2017
                            Junglee Rummy Customer Care's response                             Dear Ashok,

                            Greetings from Junglee Rummy.

                            Thank you for your acknowledgement!

                            We are always available for your assistance and for any queries related to your account please send us an email directly on [protected]@jungleerummy.com

                            Thank you for your time!

                            Regards
                            Team Junglee Rummy
                            +[protected]:30 AM to 7:00 PM)
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                              D
                              dilipesm
                              from Madurai, Tamil Nadu
                              Feb 3, 2017
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                              Address: New Delhi, Delhi, 110027
                              Website: Www.jungleerummy.com

                              Dear editor

                              Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in http://www.consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful
                              Thanks and regards
                              saminey
                              View replies
                              Dear Dilip,

                              Greetings from Junglee Rummy.

                              We checked and observed that your withdrawals were under verification, and they were processed as well. All your queries and complaints have been resolved basis our telephonic conversations.

                              For any further details, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM) or send us an email on [protected]@jungleerummy.com.

                              Thank you for your time!

                              Regards
                              Team Junglee Rummy
                              [protected]@jungleerummy.com
                              +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                              Reply
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                                A
                                AROKIASAMY J
                                from Sivakasi, Tamil Nadu
                                Feb 3, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110027
                                Website: Www.jungleerummy.com

                                Dear editor

                                Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful
                                Thanks and regards
                                saminey
                                Complaint marked as Resolved 
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 04, 2017
                                Junglee Rummy Customer Care's response                                 Dear Arokia,

                                Greetings from Junglee Rummy!

                                As informed to you on email that you had sent in [protected]@jungleerummy.com your withdrawal goes under verification for the security of your account.

                                Last time your account went under verification in the month of December and now in February as this is a part of the periodic checks carried by our Risk Management team.

                                Hope you would appreciate our regular checks that makes sure that we give you and all our customers a safe and fair environment to play cash rummy games.

                                Your withdrawal will definitely be processed after successful verification of your account.

                                Thank you for your time!

                                Regards

                                Team Junglee Rummy
                                +[protected]
                                (Mon - Fri 10:00 AM to 7:00 PM)
                                Verified Support
                                Feb 06, 2017
                                Junglee Rummy Customer Care's response                                 Dear Arokia,

                                Greetings from Junglee Rummy!

                                We'd like to inform that post verification of your account, the withdrawal has been processed today. Please mark this complaint resolved in case we have been able to resolve your queries to your satisfaction.

                                We also tried speaking to you however we could not get through you on your registered mobile number.

                                May we request you provide us your alternative contact number or for further queries you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

                                Thank you for your time!

                                Regards
                                Team Junglee Rummy
                                [protected]@jungleerummy.com
                                +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                                View replies
                                Dear editor,
                                This is Hrithik from mumbai. I would like to bring the kind notice that I am new player in junglee rummy referred by few of my friends. I had good luck at start and I got almost 2300 in 3 days but I am facing problem here. I got 1st two withdrawal with in fee hours and my recent withdrawal is under verification. I have seen lots of plyaers having same problem.
                                Is junglee Rummy safe??
                                I want my withdrawal as early as possible.
                                My I'd is- Newgamer0100

                                Junglee rummy under verification every time - Comment #3686059 - Image #0
                                Reply
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                                  J
                                  janigul
                                  from Ponnur, Andhra Pradesh
                                  Feb 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110027
                                  Website: www.jungleerummy.com

                                  Hi,
                                  i m jani basha i have account in jungleerummy from last two years i am vip player there in the begining they are so helpful if i lost money they give bonus cheer me play more games time goes on what happens my loss continue i never recover i got angry i mailed lock my account if you dont add bonus they locked my account after some time i requested unlock my account after two years of addiction they playing hard ball what support team told on phone i[censored] write mail add bonus we cant unlock your account i am just shocked in the begining they help time goes on they showing their true colours as a customer i write my problems to support team and what replay i[censored] write mails we dont allow play there i wrote two times mail to unlock my account still unlocked because i wrote my problems too support team please look into this when i play with big money no questioning they sweet and helped me when do i start questiong this happens.
                                  thanks,
                                  Feb 6, 2017
                                  Complaint marked as Resolved 
                                  thanks for understand me and especially sangeetha ji thanks i hope this type situations with support team dont happen again
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 06, 2017
                                  Junglee Rummy Customer Care's response                                   Dear Mr. Jani Basha,

                                  Greetings from Junglee Rummy.

                                  As informed by you on phone all your queries are now resolved. If we have been able to resolve your queries to your satisfaction do mark this query resolved.

                                  Wishing you all the best.

                                  Regards
                                  Team Junglee Rummy
                                  +[protected]:30 AM to 7:00 PM)
                                  View replies
                                  Dear editor

                                  Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in http://www.consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful
                                  Thanks and regards
                                  saminey
                                  Reply
                                  Junglee Rummy Customer Care's response, Feb 4, 2017
                                  Verified Support
                                  Dear Arokia,

                                  Greetings from Junglee Rummy!

                                  As informed to you on email that you had sent in [email protected] your withdrawal goes under verification for the security of your account.

                                  Last time your account went under verification in the month of December and now in February as this is a part of the periodic checks carried by our Risk Management team.

                                  Hope you would appreciate our regular checks that makes sure that we give you and all our customers a safe and fair environment to play cash rummy games.

                                  Your withdrawal will definitely be processed after successful verification of your account.

                                  Thank you for your time!

                                  Regards

                                  Team Junglee Rummy
                                  +91-11-66481234
                                  (Mon - Fri 10:00 AM to 7:00 PM)
                                  I'm complaining about hanging problem and freezed while playing for 20 days. Please rectify the problem soon
                                  Reply
                                  Junglee Rummy Customer Care's response, Feb 7, 2017
                                  Verified Support
                                  Dear Ravi,

                                  Greetings from Junglee Rummy.

                                  May we request you to send us an email from your registered email-id so that we could assist you further.

                                  Thank you for your time!

                                  Regards

                                  Team Junglee Rummy
                                  +91-11-66481234
                                  (Mon - Fri 10:00 AM to 7:00 PM)
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                                    R
                                    Raja Dcen
                                    from Chennai, Tamil Nadu
                                    Feb 2, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110027
                                    Website: Www.jungleerummy.com

                                    Hi guys this is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy every time I placed withdrawal request on Junglee rummy they not process my withdrawal every time under verification my withdrawal after I followed many struggle then only I received the withdrawal amount hence you are requested to kindly look into this and do the needful

                                    Regards
                                    rajazen
                                    Feb 2, 2017
                                    Complaint marked as Resolved 
                                    Withdrawal processed
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 03, 2017
                                    Junglee Rummy Customer Care's response                                     Dear Raja,

                                    Greetings from Junglee Rummy!

                                    As informed to you on email that you had sent in [protected]@jungleerummy.com your withdrawal goes under verification for the security of your account and as a part of periodic checks carried by our Risk Management team. Your withdrawal got processed after successful verification of your account.

                                    Hope you would appreciate our regular checks that makes sure that we give you a safe and fair environment to play cash rummy games.

                                    Wishing you all the best.

                                    Regards
                                    Team Junglee Rummy
                                    +[protected]:30 AM to 7:00 PM)
                                    View replies
                                    Complaint solved
                                    Reply
                                    I'm using WEEKEND promo code for 50rs recharge. but i didn't get any bonus ...plz resolve my problem...thanking you.
                                    Reply
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