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Junglee Rummy Complaints & Reviews

www.jungleerummy.com
2
Updated: Mar 16, 2025
Complaints 1045
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220
Unresolved
825
So far, so good. Junglee Rummy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Junglee Rummy will keep up the work and continue to help more customers with their concerns even better 🤝
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Junglee Rummy reviews & complaints page 50

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N
nithu1991
from Chennai, Tamil Nadu
May 22, 2017
Resolved
Report
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Resolved

Address: 560091
Website: jungleerummy.com

Hello (Nithu1991)
I have been playing this game since 1 year loyally, but i am suspecting a lot of foul play as i have lost more than 2 lakh in 2-3 months even after good cards every time. Everytime, if i win 1000, the next 5 games it will make me to lose double. Please dont lose the customer who plays everyday with 200 games.
I expect to return money which i have lost a lot
Losing hopes on this site even after using every time.
Jun 12, 2017
Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Junglee Rummy Customer Care's response Dear Nithish,

Greetings from Junglee Rummy.

As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

https://www.jungleerummy.com/responsiblegaming:

Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

Our team will call you within the next 24 hours on your registered mobile number to resolve your queries.

Alternatively, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM) or send us an email on [protected]@jungleerummy.com.

Thank you for your time!

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:30 AM to 7:00 PM)
View replies
I know its a skilled based game, and that is why i am into it since years, but there is a way you win and lose irrespective of good cards with you everytime, how is it even possible ending up only loss eveyrtime even after getting good cards after winning few matches. How is it evertytime that the player drop only when i get good cards. its a loss of more than 2 lakh. As u can see, i am the customer with you since year as a VIP customer with everyday 200 games minimum, i had also alerted before with one of the username telling that please check there is a foul play.

Regards
Nithish S
Reply
Junglee Rummy Customer Care's response, May 31, 2017
Verified Support
Dear Nithish,

We understand your concerns, however as informed earlier there is no manual intervention in card distribution.

You must have received a call from your account manager to resolve your queries.

Thank you for your time!

Regards
Team Junglee Rummy
[email protected]
+91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
I want to change my date of birth which was wrongly entered . i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in my account.
Reply
Dear sir,

I have been withdraw the money from junglee rummy but still that is in pending.can u please tel me the reason
Reply
Junglee Rummy Customer Care's response, Aug 29, 2017
Verified Support
Dear Sir/Ma'am,

Please send us an email from your registered email-id to [email protected] and we will help you with the process.

Thank you for your time!

Regards
Team Junglee Rummy
[email protected]
+91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
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    D
    dasu9059
    from Chirala, Andhra Pradesh
    May 12, 2017
    Resolved
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    Resolved

    Address: 533001
    Website: junglee rummy

    Dear junglee rummy support team,
    I am dasubabu p. My user name is dasu9059. I have placed a withdrawl request on[protected] of amount 4000/- still that amount was not credited into my bank account please kindly go through the details and credit 4000/- into my account as early as possible. I will attach the details kindly go through that

    Already 24 hrs working days bank but still i did not get the 4000 amount into my account i feel too bad to your support kindly credit 4000 into my account as early as possible.

    10-may-17 11:27:57 am withdrawal requested. Refid: 676307
    Jun 12, 2017
    Complaint marked as Resolved 
    Junglee Rummy customer support has been notified about the posted complaint.
    Verified Support
    May 12, 2017
    Junglee Rummy Customer Care's response     Dear Dasubabu,

    Greetings for Junglee Rummy.

    We'd like to inform that an information email has already been sent on your registered email id with the reason for withholding your withdrawal request. As observed you had placed a withdrawal immediately after depositing funds into your account without playing a game which is against our terms & conditions you agreed to at the time of registration:

    https://www.jungleerummy.com/termsofservice

    We also tried contacting you on your registered mobile number, however, could not get through.

    You are requested to respond to the email else contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

    Thank you for your time.

    Regards

    Team Junglee Rummy
    +[protected]Mon-Fri 10:30 AM to 7:00 PM)
    [protected]@jungleerummy.com
    Aug 18, 2017
    Updated by dasu9059     thanks to respond
    View replies
    User name-rummy3ircle2
    [protected]@sezet.com
    i am new in this site but after 2-3 it locked my account without any reson i have earned 300rs but it waste is that fake site i read many blog against this site i am submit my personal document
    please contact [protected]@gmail.com
    Reply
    Junglee Rummy Customer Care's response, Aug 29, 2017
    Verified Support
    Dear Sir/Ma'am,

    Greetings from Junglee Rummy.

    We request that you send us an email along with your ID proof for verification from the registered email-id of your account "rummy3ircle2".

    As per our terms & conditions, we do not release any information on an unregistered email-id.

    Thank you for your time.

    Regards

    Team Junglee Rummy
    +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
    [email protected]
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      B
      BRam121
      from Bengaluru, Karnataka
      Apr 23, 2017
      Resolved
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      Resolved

      Address: 560093
      Website: www.jungleerummy.com

      I have lost around 10lacs in this online rummy site. My life has reined because of this. The money will never going to come to you. It is always stays with them. They are doing this business by looting people like us. I have observed few thing that i like to share.
      The more money you add the more they loot you, you will never get a game to win.
      They will give many jokers prompting to play the game but you will lose the game with 80points.
      There is a fault in drawing cards.
      If you try to withdraw the money and then cancel it you will lose all that money. You will never going to get a single paisa from this rummy site.

      Requesting all the online rummy playiner to stop playing and save your money.

      And please take some legal action against them.
      May 25, 2017
      Complaint marked as Resolved 
      Junglee Rummy customer support has been notified about the posted complaint.
      Verified Support
      Apr 24, 2017
      Junglee Rummy Customer Care's response       Dear Sir,

      Greetings from Junglee Rummy.

      As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

      https://www.jungleerummy.com/responsiblegaming:

      Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

      May we request you to confirm your username or your registered email id so that we could speak to you and resolve your queries. You may also send us an email from your registered email- d to [protected]@jungleerummy.com with your query reference number c1550104

      Thank you for your time!

      Regards
      Team Junglee Rummy
      [protected]@jungleerummy.com
      +[protected]Mon-Fri 10:30 AM to 7:00 PM)
      View replies
      I totally agree that wining and losing is based on the skill and strategies but if the game are being manipulated by you then no one can do any thing regardless how skilled you are.
      Everything that is happening is controlled by you, who's gonna win and who's gonna lose so that the money stays with you.
      Reply
      Yes. I agree with you. This website is just looting people. The more money you put in it the more it will loot you. I am very good with Rummy, however every time I play a game on this website I only lose. I don’t know how that is possible. Also, they are manipulating the game for sure. You get so many Jokers in every game, but still you will lose. I have wasted a lot of money on this website and I regret doing so. I have completely stopped playing any game or tournament on this silly website. It is not at all safe or reliable. They are just here to loot people. I have lost almost 20000 Rs because of this website. Also, when I try to lodge a complaint with their customer care service, they just don’t respond. They are least interested in solving the user’s query. I have had a horrible experience with this website. Never ever am I going to play any game on this site. Stay away from it if you don’t want to lose your hard earned money.
      Reply
      Junglee Rummy Customer Care's response, Oct 4, 2017
      Verified Support
      Dear Ragini,

      Greetings from Junglee Rummy.

      We'd like to inform that Rummy is a skill game and is played only for entertainment. Winning or losing a game only depends on your game strategies.

      Junglee Rummy is RNG certified which ensures that no one has a manual access/control in the distribution of cards. We'd advise you to take a minimum risk in the game, and use your skills to plan if you'd like to drop the game or continue playing.

      We run daily promotions, participating in them for winning cash prizes depends on you.

      In reference to your queries that you may have sent to our email-id [email protected] - we request you to share your reference number so that we can respond with the status of your request, else you may send us an email again with the reference number "c1650884".

      You may also share your username in response to this query and we will definitely get back to you.

      Junglee Rummy is committed to responding to all your queries and hence you may also see that our complaint resolution percentage is 98%. This is only because all our customers are important to us and we make sure all their queries are resolved to their satisfaction.

      Please understand that posting multiple comments under-resolved complaints may not help, however, if you have specific queries related to your account, you may get in touch with us on +91-11-66481234 from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to [email protected].

      Thank you for your time.

      Regards

      Team Junglee Rummy
      +91-11-66481234 (Mon-Fri 10:00 - 19:00)
      [email protected]
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        P
        prateek61188
        from Jaipur, Rajasthan
        Apr 17, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi
        Website: JUNGLEERUMMY.COM

        I have suffered from the same fraud issues in this site. This site is fraud.. Their executives will give you offers, bonuses because they know you are addicted and have lost so much money and a small bonus will attract t0 play again and loose more money..

        Important*all of you who wants your money back, mail me on this id with your name and username..*

        No action has been taken against this site. Why???
        Is this forum also being paid by such fraud companies so that they don't take action against them?

        Guys if anybody has a contact in any ministry, then lets lodge complaint against such sites and we will ask for our compensation.
        Obviously these sites keep all our transaction records..
        Mail me.. I will prepare the list and we all can together make some noise and put a ban on such companies.
        Thanks..
        Sep 21, 2018
        Complaint marked as Resolved 
        NOT RESOLVED YET
        Junglee Rummy customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2017
        Junglee Rummy Customer Care's response         Dear Prateek,

        Greetings from Junglee Rummy.

        We'd like to inform that we have already resolved all your queries in the month of January.

        For further assistance, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

        Thank you for your time and patronage.
        Aug 24, 2017
        Updated by prateek61188         NEVER RESOLVED
        Aug 24, 2017
        Updated by prateek61188         HOW COME THIS SITE IS RESOLVING MY ISSUES. NONE OF MY ISSUES ARE RESOLVED YET.
        Sep 11, 2017
        Updated by prateek61188         this is not resolved at all
        Sep 21, 2018
        Updated by prateek61188         THIS IS NOT RESOLVED YET
        View replies
        Unfortunately I entered wrong date of birth in my account, so now I have to recorrect my date of birth but there no option to change. Please help me i want to withdraw my money from account.
        . Thanking you
        Reply
        Junglee Rummy Customer Care's response, Aug 29, 2017
        Verified Support
        Dear Sir/Ma'am,

        Greetings from Junglee Rummy.

        We request that you send us an email on our registered email-id and we would help you with the process of changing your date of birth on your account.

        For further assistance, you may also contact us on +91-11-66481234 between Monday to Friday (10:30 AM to 7:00 PM)

        Thank you for your time.

        Regards

        Team Junglee Rummy
        +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
        [email protected]
        User name-rummy3ircle2
        [protected]@sezet.com
        i am new in this site but after 2-3 it locked my account without any reson i have earned 300rs but it waste is that fake site i read many blog against this site i am submit my personal document
        please contact [protected]@gmail.com
        Reply
        Junglee Rummy Customer Care's response, Aug 29, 2017
        Verified Support
        Dear Sir/Ma'am,

        Greetings from Junglee Rummy.

        We request that you send us an email along with your ID proof for verification from the registered email-id of your account "rummy3ircle2".

        As per our terms & conditions, we do not release any information on an unregistered email-id.

        Thank you for your time.

        Regards

        Team Junglee Rummy
        +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
        [email protected]
        Worst site ever
        Reply
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          R
          Revathy Devraj
          from Chennai, Tamil Nadu
          Apr 12, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600045
          Website: www.jungleerummy.com

          I want to change my date of birth which was wrongly entered . i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in junglee account.pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee...⇄
          May 25, 2017
          Complaint marked as Resolved 
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Apr 19, 2017
          Junglee Rummy Customer Care's response           Dear Revathy,

          Greetings from Junglee Rummy!

          May we request you to share another ID Proof that has the same Date of Birth as on your PAN card for us to validate and update your date of birth. Send us an email from your registered email id to [protected]@jungleerummy.com.

          You may also quote your reference number c1538982 in the email.

          For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

          Thank you for your time!
          Verified Support
          Apr 24, 2017
          Junglee Rummy Customer Care's response           Dear Revathy,

          Greetings from Junglee Rummy!

          We are waiting to hear from you on your request.

          Please send us an email from your registered email id to [protected]@jungleerummy.com.

          You may also quote your reference number c1538982 in the email.

          For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

          Thank you for your time!

          Regards
          Team Junglee Rummy
          [protected]@jungleerummy.com
          +[protected]Mon-Fri 10:30 AM to 7:00 PM)
          May 15, 2017
          rummy3ircle2's response           is that any chance of reactivation
          View replies
          User name-rummy3ircle2
          [protected]@sezet.com
          i am new in this site but after 2-3 it locked my account without any reson i have earned 300rs but it waste is that fake site i read many blog against this site i am submit my personal document
          please contact [protected]@gmail.com
          Reply
          User name-rummy3ircle2
          [protected]@sezet.com
          i am new in this site but after 2-3 it locked my account without any reson i have earned 300rs but it waste is that fake site i read many blog against this site i am submit my personal document
          please contact [protected]@gmail.com
          Reply
          Junglee Rummy Customer Care's response, Aug 29, 2017
          Verified Support
          Dear Sir/Ma'am,

          Greetings from Junglee Rummy.

          We request that you send us an email along with your ID proof for verification from the registered email-id of your account "rummy3ircle2".

          As per our terms & conditions, we do not release any information on an unregistered email-id.

          Thank you for your time.

          Regards

          Team Junglee Rummy
          +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
          [email protected]
          My birth date Rong typ plzz help me and slo my problem
          Reply
          My date of birth Nameand no. Change please help us
          Reply
          I want to change my date of birth which was wrongly entered. i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in junglee account.
          Reply
          I want to change my date of birth which was wrongly entered . i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in junglee account.pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee...⇄
          Reply
          My date of birth change pls
          Reply
          I want to change my date of birth which was wrongly entered . i want to withdraw money. my ID proof and junglee rummy account is different so its denied. please assist me to change my date of birth in junglee account
          Reply
          Want to change my date of birth
          Reply
          DOB change option not enable how to i change my personal details in jungle rummy . Solve this problem
          Reply
          my birth date is wrong pleese help me
          Reply
          Helpful
          15 other people found this review helpful
          15 found this helpful
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            R
            rajazen
            from Chennai, Tamil Nadu
            Mar 20, 2017
            Resolved
            Report
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            Resolved

            Address: New Delhi, Delhi, 110027
            Website: www.jungleerummy.com

            Today Mr. Dathu sir called me and assured that Monday sure will credit Rs.10000 extra bonus really i appreciate Mr. Dathu sir each and every time i faced problem Dathu sir only solved if i received the Amount sure i will screenshot that screen and publish all the social media especially http://www.consumercomplaints.in awaiting for the amount.

            Regards
            rajazen
            May 14, 2017
            Complaint marked as Resolved 
            Junglee Rummy customer support has been notified about the posted complaint.
            Verified Support
            Apr 13, 2017
            Junglee Rummy Customer Care's response             Dear Rajazen,

            Greetings from Junglee Rummy!

            We understand that you had a word with Mr. Dattu and all your queries are resolved to your satisfaction. We are glad that you took out time to write such kind words for us.

            Please mark this query resolved as you had posted this as an appreciation for our services.

            Thank you for your time & patronage!

            Regards

            Team Junglee Rummy
            +[protected]
            (Mon - Fri 10:00 AM to 7:00 PM)
            View replies
            I have withdrawn 1000 rup but still it not credited to my account why I don't know ...is this a cheating ...if it so I will file a complaint against you ...
            Reply
            Junglee Rummy Customer Care's response, Aug 29, 2017
            Verified Support
            Dear Sir/Ma'am,

            Greetings from Junglee Rummy.

            We request that you send us an email from the registered email-id of your account so that we can assist you with the status of your request.

            For further assistance, you may also contact us on +91-11-66481234 between Monday to Friday (10:30 AM to 7:00 PM)

            Thank you for your time and patronage.
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              A
              Abdulla Salam
              Mar 17, 2017
              Resolved
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              Resolved

              Website: www.jungleerummy.com

              I have played many times this rummy in many sites. But in junglee rummy they cheating players.. It happened to me several times and i thought at first its of my mistake.. But after reading and studying their play rule completely and abiding with them. That is when i finished the came by making sequences and sets according to the rule in point rummy they made me dropped from the game and lost my play and money... So now i also realized its a fraud rummy site.. They cheats... I have screen shot of what i played and lost.. They dropped me instead making win even though my play was as to their rules... Cheat completely cheat... Pls dont waste your money and time...
              Complaint marked as Resolved 
              Junglee Rummy customer support has been notified about the posted complaint.
              Verified Support
              Mar 20, 2017
              Junglee Rummy Customer Care's response               Dear Abdulla,

              Greetings from Junglee Rummy!

              We are waiting for your email so that we can resolve your queries on priority.

              Please send us an email from your registered Email-id along with the Game-ID & screenshot being referred to, on [protected]@jungleerrummy.com so that we can assist you on priority. Do mention your complaint reference number c1517072

              Alternatively, you can call us on +[protected] between Monday to Friday (10:00 AM to 7:00 PM)

              Thank you for your time!

              Team Junglee Rummy
              +[protected]
              (Mon - Fri 10:00 AM to 7:00 PM)
              View replies
              hello abdulla, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [protected]@gmail.com... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
              Reply
              Junglee Rummy Customer Care's response, Apr 8, 2017
              Verified Support
              Dear Harsh,

              Greetings from Junglee Rummy.

              We understand that all your queries have been resolved by our support team.

              Thank you for your time!

              Team Junglee Rummy
              +91-11-66481234
              (Mon - Fri 10:00 AM to 7:00 PM)
              How to unsubscribe from message services, as i don't want to receive it in the future.
              Reply
              Junglee Rummy Customer Care's response, Apr 8, 2017
              Verified Support
              Hi Alok,

              Greetings from Junglee Rummy.

              Please send us an email on [email protected] from your registered email-id and we will let you know the necessary details.

              Alternatively, you can call us on +91-11-66481234 between Monday to Friday (10:00 AM to 7:00 PM)

              Thank you for your time!

              Team Junglee Rummy
              +91-11-66481234
              (Mon - Fri 10:00 AM to 7:00 PM)
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                R
                rajacen
                from Chennai, Tamil Nadu
                Mar 16, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110027
                Website: Www.jungleerummy.com

                Hi guys this is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy every time I placed withdrawal request on Junglee rummy they not process my withdrawal every time under verification my withdrawal after I followed many struggle then only I received the withdrawal amount hence you are requested to kindly look into this and do the needful

                Regards
                rajazen..
                +1 photos
                Mar 16, 2017
                Complaint marked as Resolved 
                Withdrawal processed
                Junglee Rummy customer support has been notified about the posted complaint.
                Verified Support
                Mar 16, 2017
                Junglee Rummy Customer Care's response                 Dear Rajazen,

                Greetings from Junglee Rummy!

                As informed on your earlier complaints your withdrawal goes under verification for the security of your account.

                Last time your account went under verification in the month of February and now in March as this is a part of the periodic checks carried by our Risk Management team.

                Hope you would appreciate our regular checks that make sure that we give you and all our customers a safe and fair environment to play cash rummy games.

                As of now your account has been successfully verified and the withdrawals will be processed within 24-48 hours.

                Thank you for your time!

                Regards

                Team Junglee Rummy
                +[protected]
                (Mon - Fri 10:00 AM to 7:00 PM)
                View replies
                Jungleerummy.com

                Instant deposit without any verifications BUT withdrawal: Every time 24/7: pending or under verification..

                My jungleerummy.com username: howplay9,

                I placed withdrawal request 27th-june-2017( 7 day it was pending), after 7 days i called to jungleerummy.com customer care then they put my withdrawal under verification and said that it will take 24 or 48 hours.

                If i not receive my amount after 2 days, i will post number of bad comments on internet(youtube, social media, consumer websites and etc., )
                Reply
                Junglee Rummy Customer Care's response, Aug 29, 2017
                Verified Support
                Dear Srinivas,

                Greetings from Junglee Rummy!

                We checked and observed that your withdrawal went under verification which was also completed by our Risk Management team.

                Your withdrawal was processed and we hope you have no issues now. In case of any, do get in touch with n [email protected] or contact us on +91-11-66481234 (Between 10 AM to 7 PM - Monday to Saturday)

                Thank you for your time!

                Regards

                Team Junglee Rummy
                +91-11-66481234
                (Mon - Fri 10:00 AM to 7:00 PM)
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                  R
                  Raja Dcen
                  from Chennai, Tamil Nadu
                  Mar 16, 2017
                  Resolved
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                  Resolved

                  Under verification

                  Address: New Delhi, Delhi, 110027
                  Website: www.jungleerummy.com

                  Dear sir/madam

                  This is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful...

                  Regards
                  rajazenbr...
                  +2 photos
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                  H
                  harshh67
                  from Mumbai, Maharashtra
                  Mar 14, 2017
                  Resolved
                  Report
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                  Resolved

                  Address: 410206
                  Website: www.jungleerummy.com

                  Myself blackk, i have lossed 50 thousand rs in junglee rummy its a fake website u only win small amount games and lose all in big games,, and on call they say everything is genuine, everyone win and lose, i said i will raise the complain, they say if you needed to raise the complaint you can...

                  I need to raise the complain i just need more people to support me to shut this website forever and return our money... So please forword your names to us will file the complain... Surely we win win because its fake... Please dont play on junglee rummy and people who lose join me file a complain...

                  Lets show them customer rights lets make this company shut down... I will make sure each person will get all his losed money back, just dont close your accounts... [protected]@gmail.com mail me
                  Mar 21, 2017
                  Complaint marked as Resolved 
                  my query has been resolved my support manager mr dattu
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 15, 2017
                  Junglee Rummy Customer Care's response                   Dear Harshal, ,

                  Greetings from Junglee Rummy.

                  As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

                  https://www.jungleerummy.com/responsiblegaming:

                  Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

                  Our team will contact you on your Registered mobile number to resolve your queries, alternatively, you may call us on +[protected] between Monday to Friday 10:00 AM to 7:00 PM.

                  Thank you for your time!

                  Regards
                  Team Junglee Rummy
                  [protected]@jungleerummy.com
                  +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                  Mar 16, 2017
                  Updated by harshh67                   Thanks for your support guys... i have 3 supporters waiting for more to join us, those who have faced the problems and think its not a genuine play should contact us on [protected]@gmail.com..
                  myself harshal i am filing a case against junglee rummy against fraud...

                  so i needed your support i have losed over 50000 rs in this game in last 2 weeks, i request you not to play this game its all fake..

                  today customer support called me, stated that its all about game of skill sometimes you win and lose, but the matter of fact is i have always losed, they stated we cant refund your money but we can give you bonus of 500 rs, , but i refused to accept that 500 rs bonus ...

                  also they stated me to take rest dont play game, asked do you want us to block your account? i replied no .. i need proof of transaction so that i can raise a complain...

                  after conversion

                  what happened next is they have locked my account.. i dont have idea why have they did so have mailed to support team lets c what happens

                  (also the executive with whom i speak was not coperative, was making fun of me smiling and laughing on me)

                  join me friends i need your support, this fraud should be jail and this junglee rummy should be shut down...
                  Mar 18, 2017
                  Updated by harshh67                   Thank you for support guys, i need more and more support guys, , tell your issues as i am filing the case against this fraud website... here evry1 lose their money but no1 earns from this website... right now i have 6 supporters i need more... the more you support i will be strong...mail me and support and stand with me [protected]@gmail.com

                  imp words to junglee rummy " you blocking my account" not letting me to collect proff ... i have others proffs ... also i need to confess you 1 thing, that i will do when you will give me a next call...

                  also i am going to make a youtube video regarding all problems i and evry1 face...

                  see you in court, i am not a normal guy like other when i get hurt i stand strong and i will make sure your company to shutdown ...

                  its my words remember me harshal, and i will win ...

                  i am not thretning you i am just saying... also i have wrote a letter to pm and also in consumer complains.gov

                  wish you a great day

                  ab delhi durr nahi
                  Apr 13, 2017
                  Prasanth94's response                   Properly execute Junglee Rummy.. because account details withdrawal not shown this app
                  View replies
                  Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in http://www.consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful am the VIP player but they treat me very cheap

                  Regards
                  rajazen
                  Reply
                  Junglee Rummy Customer Care's response, Mar 16, 2017
                  Verified Support
                  Dear Rajazen,

                  Greetings from Junglee Rummy!

                  As informed on your earlier complaints your withdrawal goes under verification for the security of your account.

                  Last time your account went under verification in the month of February and now in March as this is a part of the periodic checks carried by our Risk Management team.

                  Hope you would appreciate our regular checks that make sure that we give you and all our customers a safe and fair environment to play cash rummy games.

                  As of now your account has been successfully verified and the withdrawals will be processed within 24-48 hours.

                  Thank you for your time!

                  Regards

                  Team Junglee Rummy
                  +91-11-66481234
                  (Mon - Fri 10:00 AM to 7:00 PM)
                  Hlo sir withdrawal details not shown at my mobile why?
                  Reply
                  Junglee Rummy Customer Care's response, Sep 28, 2017
                  Verified Support
                  Dear Sir,

                  You should be able to see your withdrawals on mobile now.

                  Regards
                  Junglee Rummy
                  Hi,
                  Junglee rummy is an addictive website where you can never earn. They want traffic on their web-link, so, where ever their show they earn online and on a big scale.
                  Also, if some1 is running a gaming website specially in INDIA then it has been given the authority by a higher post. So, aqlways lay 1 re. games nevr try to make it big.
                  One more thing is that the money junglee rummy is earning will all get savage, just spend sometime

                  Cheers!!!
                  Reply
                  Junglee Rummy Customer Care's response, Oct 4, 2017
                  Verified Support
                  Dear Sir,

                  Greetings from Junglee Rummy.

                  We'd like to inform that Rummy is a social game and only played for entertainment. We advise all our customers to always follow the responsible gaming policy:

                  https://www.jungleerummy.com/responsiblegaming

                  If you have a specific query regarding your account, do send us an email from your registered email-id on [email protected] or call us on +91-11-66481234 (Mon - Sat 10:00 to 19:00)

                  Team Junglee Rummy
                  +91-11-66481234
                  (Mon - Sat 10:00 AM to 7:00 PM)
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                    R
                    R Swathi
                    from Bengaluru, Karnataka
                    Feb 5, 2017
                    Resolved
                    Report
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                    Resolved

                    Address: 560037
                    Website: www.jungleerummy.com

                    I lost 20, 000 of my money in this site, initially i started with 2, 000 when i lost, in the intension of getting the lost money back i invested more money but every time i noticed that even if i have more jokers and i m about to win i couldnot i lost all my money and i m in huge debits can please someone get my money back...there is proof that i deposited all those money and lost.Atleast i need half of my money...junglee rummy is not a secure site to invest your money people please dont trust this and invest your money...If i mail customer care also they will not reply...The players are not real and their id's are fake they are all working for junglee rummy ..please somebody help to recover half of my amount.
                    Complaint marked as Resolved 
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 14, 2017
                    Junglee Rummy Customer Care's response                     Dear Swathi,

                    Greetings from Junglee Rummy.

                    We understand that all your queries are resolved as did not get your email in reference to your query. Do mark this query resolved if we have been able to resolve them to your satisfaction.

                    You may send us an email from your registered email-id to [protected]@jungleerummy.com with any other queries related to your account.

                    Thank you for your time!

                    Regards
                    Team Junglee Rummy
                    [protected]@jungleerummy.com
                    +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                    View replies
                    yes this is fraudalent site, no body wins in this site, its not genuine site . they say u need skills and strategies . even skilled and strategies dont work bcoz they genuine persons playing .only junglee rummy staff play all the games how would u win, i[censored] have win a deal show their score will be not much . i they won deal show ours should be maximum score . with u withdraw suppose 2k they will put you in red zone untill you lost above 20k after that they again support you to win 2k, it goes on.
                    Reply
                    Junglee Rummy Customer Care's response, Feb 14, 2017
                    Verified Support
                    Dear Anil,

                    Greetings from Junglee Rummy.

                    We understand your concerns however as you are already aware that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

                    https://www.jungleerummy.com/responsiblegaming:

                    Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

                    May we request you to confirm your username or your registered email-id so that we could speak to you and resolve your queries. You may also send us an email from your registered email-id to [email protected] with your query reference number c1486955

                    Thank you for your time!

                    Regards
                    Team Junglee Rummy
                    [email protected]
                    +91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM)
                    how you know all this please contact me i need to file a complain against jungllerummy, , they have locked my account, for unblocke they state me to mark all my complains resolved
                    Reply
                    hello swati, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [protected]@gmail.com... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
                    Reply
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                      A
                      Ashok54188
                      from Hyderabad, Telangana
                      Feb 5, 2017
                      Resolved
                      Report
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                      Resolved

                      Address: Mumbai City, Maharashtra, 515408
                      Website: jungleerummy.com

                      I am Ashok, my paytm number is [protected], I'm using paytm wallet for paying to junglee rummy using JRPAYTM50 promo code for getting 50 rupees cash back within 3 days, but I didn't get any cash back, so please respond for my complaint, my gmail address is [protected]@gmail.com, I'm waiting for your reply...I hope that my money get return...Thanks for paytm
                      Feb 10, 2017
                      Complaint marked as Resolved 
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 06, 2017
                      Junglee Rummy Customer Care's response                       Dear Ashok,

                      Greetings from Junglee Rummy.

                      We tried contacting you in reference to your queries however could not get through.

                      Additionally we'd like to inform that the PAYTM offer was only valid on your First Deposit to your Junglee Rummy Account, however the deposit of Rs. 100 made by you was your second deposit. Please go through the link https://goo.gl/jOkVcu to understand more about the offer.

                      We request you to give us a convenient time to talk to you so that we can assist you further.

                      Do mark this query resolved in case we have been able to answer all your queries.

                      You may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday.

                      Regards
                      Team Junglee Rummy
                      +[protected]:30 AM to 7:00 PM)
                      Verified Support
                      Feb 09, 2017
                      Junglee Rummy Customer Care's response                       Dear Ashok,

                      Greetings from Junglee Rummy.

                      We understand that our team got in touch with you today and all your queries are resolved. You are requested to mark this complaint resolved if we have been able to resolve your queries to your satisfaction.

                      For further queries related to your account you may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday on +[protected].

                      Regards
                      Team Junglee Rummy
                      +[protected]:30 AM to 7:00 PM)
                      Feb 09, 2017
                      Updated by Ashok54188                       My problem resolved successfully. Thanks for junglee rummy for such a Gud and very fast response
                      Verified Support
                      Feb 10, 2017
                      Junglee Rummy Customer Care's response                       Dear Ashok,

                      Greetings from Junglee Rummy.

                      Thank you for your acknowledgement!

                      We are always available for your assistance and for any queries related to your account please send us an email directly on [protected]@jungleerummy.com

                      Thank you for your time!

                      Regards
                      Team Junglee Rummy
                      +[protected]:30 AM to 7:00 PM)
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                        D
                        dilipesm
                        from Madurai, Tamil Nadu
                        Feb 3, 2017
                        Report
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                        Address: New Delhi, Delhi, 110027
                        Website: Www.jungleerummy.com

                        Dear editor

                        Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in http://www.consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful
                        Thanks and regards
                        saminey
                        View replies
                        Dear Dilip,

                        Greetings from Junglee Rummy.

                        We checked and observed that your withdrawals were under verification, and they were processed as well. All your queries and complaints have been resolved basis our telephonic conversations.

                        For any further details, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM) or send us an email on [protected]@jungleerummy.com.

                        Thank you for your time!

                        Regards
                        Team Junglee Rummy
                        [protected]@jungleerummy.com
                        +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                        Reply
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                          A
                          AROKIASAMY J
                          from Sivakasi, Tamil Nadu
                          Feb 3, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: New Delhi, Delhi, 110027
                          Website: Www.jungleerummy.com

                          Dear editor

                          Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful
                          Thanks and regards
                          saminey
                          Complaint marked as Resolved 
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 04, 2017
                          Junglee Rummy Customer Care's response                           Dear Arokia,

                          Greetings from Junglee Rummy!

                          As informed to you on email that you had sent in [protected]@jungleerummy.com your withdrawal goes under verification for the security of your account.

                          Last time your account went under verification in the month of December and now in February as this is a part of the periodic checks carried by our Risk Management team.

                          Hope you would appreciate our regular checks that makes sure that we give you and all our customers a safe and fair environment to play cash rummy games.

                          Your withdrawal will definitely be processed after successful verification of your account.

                          Thank you for your time!

                          Regards

                          Team Junglee Rummy
                          +[protected]
                          (Mon - Fri 10:00 AM to 7:00 PM)
                          Verified Support
                          Feb 06, 2017
                          Junglee Rummy Customer Care's response                           Dear Arokia,

                          Greetings from Junglee Rummy!

                          We'd like to inform that post verification of your account, the withdrawal has been processed today. Please mark this complaint resolved in case we have been able to resolve your queries to your satisfaction.

                          We also tried speaking to you however we could not get through you on your registered mobile number.

                          May we request you provide us your alternative contact number or for further queries you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

                          Thank you for your time!

                          Regards
                          Team Junglee Rummy
                          [protected]@jungleerummy.com
                          +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                          View replies
                          Dear editor,
                          This is Hrithik from mumbai. I would like to bring the kind notice that I am new player in junglee rummy referred by few of my friends. I had good luck at start and I got almost 2300 in 3 days but I am facing problem here. I got 1st two withdrawal with in fee hours and my recent withdrawal is under verification. I have seen lots of plyaers having same problem.
                          Is junglee Rummy safe??
                          I want my withdrawal as early as possible.
                          My I'd is- Newgamer0100

                          Junglee rummy under verification every time - Comment #3686059 - Image #0
                          Reply
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                          10 other people found this review helpful
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                            J
                            janigul
                            from Ponnur, Andhra Pradesh
                            Feb 2, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: New Delhi, Delhi, 110027
                            Website: www.jungleerummy.com

                            Hi,
                            i m jani basha i have account in jungleerummy from last two years i am vip player there in the begining they are so helpful if i lost money they give bonus cheer me play more games time goes on what happens my loss continue i never recover i got angry i mailed lock my account if you dont add bonus they locked my account after some time i requested unlock my account after two years of addiction they playing hard ball what support team told on phone i[censored] write mail add bonus we cant unlock your account i am just shocked in the begining they help time goes on they showing their true colours as a customer i write my problems to support team and what replay i[censored] write mails we dont allow play there i wrote two times mail to unlock my account still unlocked because i wrote my problems too support team please look into this when i play with big money no questioning they sweet and helped me when do i start questiong this happens.
                            thanks,
                            Feb 6, 2017
                            Complaint marked as Resolved 
                            thanks for understand me and especially sangeetha ji thanks i hope this type situations with support team dont happen again
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 06, 2017
                            Junglee Rummy Customer Care's response                             Dear Mr. Jani Basha,

                            Greetings from Junglee Rummy.

                            As informed by you on phone all your queries are now resolved. If we have been able to resolve your queries to your satisfaction do mark this query resolved.

                            Wishing you all the best.

                            Regards
                            Team Junglee Rummy
                            +[protected]:30 AM to 7:00 PM)
                            View replies
                            Dear editor

                            Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in http://www.consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful
                            Thanks and regards
                            saminey
                            Reply
                            Junglee Rummy Customer Care's response, Feb 4, 2017
                            Verified Support
                            Dear Arokia,

                            Greetings from Junglee Rummy!

                            As informed to you on email that you had sent in [email protected] your withdrawal goes under verification for the security of your account.

                            Last time your account went under verification in the month of December and now in February as this is a part of the periodic checks carried by our Risk Management team.

                            Hope you would appreciate our regular checks that makes sure that we give you and all our customers a safe and fair environment to play cash rummy games.

                            Your withdrawal will definitely be processed after successful verification of your account.

                            Thank you for your time!

                            Regards

                            Team Junglee Rummy
                            +91-11-66481234
                            (Mon - Fri 10:00 AM to 7:00 PM)
                            I'm complaining about hanging problem and freezed while playing for 20 days. Please rectify the problem soon
                            Reply
                            Junglee Rummy Customer Care's response, Feb 7, 2017
                            Verified Support
                            Dear Ravi,

                            Greetings from Junglee Rummy.

                            May we request you to send us an email from your registered email-id so that we could assist you further.

                            Thank you for your time!

                            Regards

                            Team Junglee Rummy
                            +91-11-66481234
                            (Mon - Fri 10:00 AM to 7:00 PM)
                            Helpful
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                              R
                              Raja Dcen
                              from Chennai, Tamil Nadu
                              Feb 2, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: New Delhi, Delhi, 110027
                              Website: Www.jungleerummy.com

                              Hi guys this is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy every time I placed withdrawal request on Junglee rummy they not process my withdrawal every time under verification my withdrawal after I followed many struggle then only I received the withdrawal amount hence you are requested to kindly look into this and do the needful

                              Regards
                              rajazen
                              Feb 2, 2017
                              Complaint marked as Resolved 
                              Withdrawal processed
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 03, 2017
                              Junglee Rummy Customer Care's response                               Dear Raja,

                              Greetings from Junglee Rummy!

                              As informed to you on email that you had sent in [protected]@jungleerummy.com your withdrawal goes under verification for the security of your account and as a part of periodic checks carried by our Risk Management team. Your withdrawal got processed after successful verification of your account.

                              Hope you would appreciate our regular checks that makes sure that we give you a safe and fair environment to play cash rummy games.

                              Wishing you all the best.

                              Regards
                              Team Junglee Rummy
                              +[protected]:30 AM to 7:00 PM)
                              View replies
                              Complaint solved
                              Reply
                              I'm using WEEKEND promo code for 50rs recharge. but i didn't get any bonus ...plz resolve my problem...thanking you.
                              Reply
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                                P
                                prateek61188
                                from Jaipur, Rajasthan
                                Jan 22, 2017
                                Resolved
                                Report
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                                Resolved

                                Address: New Delhi, Delhi, 110005
                                Website: www.jungleerummy.com

                                Sir/Mam
                                I just wanna say clearly now that this site has make me and others addicted to this gambling thing, If i make a deposit then i think of winning more, but eventually i loose everything, then i deposit another amount to recover my last deposit also and loose both.
                                Why are these sites even existing?
                                I am a part of this gambling world, But actions need to be taken against these companies. They should allow free games only,
                                I requested so many times to close my account so that i can't login.
                                But nothing happened.
                                Complaint marked as Resolved 
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 27, 2017
                                Junglee Rummy Customer Care's response                                 Dear Prateek,

                                Greetings from Junglee Rummy.

                                As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

                                https://www.jungleerummy.com/responsiblegaming:

                                Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

                                Our team tried to contact you over phone on the email sent by you on [protected]@jungleerummy.com however could not get through. May we request you provide us your alternative contact number or for further queries you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

                                Thank you for your time!

                                Regards
                                Team Junglee Rummy
                                [protected]@jungleerummy.com
                                +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                                Verified Support
                                Feb 04, 2017
                                Junglee Rummy Customer Care's response                                 Dear Prateek,

                                Greetings from Junglee Rummy.

                                We understand that all your queries are resolved as we did not hear back from you on the email we had sent on your registered email-id requesting for your alternate contact number.

                                For further queries you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

                                Thank you for your time!

                                Regards
                                Team Junglee Rummy
                                [protected]@jungleerummy.com
                                +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                                View replies
                                Dear editor

                                Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in http://www.consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful
                                Thanks and regards
                                saminey
                                Reply
                                hello prartik, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [protected]@gmail.com... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
                                Reply
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                                  A
                                  Amarnadhreddy
                                  from Bengaluru, Karnataka
                                  Jan 19, 2017
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560036
                                  Website: www.jungleerummy.com

                                  With out intimating my account locked suddenly.they told multiple accounts in ur name. but i forgetted user name and password for one account so i created new account and putting money and playing.they locked only playing account,
                                  why they not locked another account its i already fargetted user name and password...they locked only which account is more money that only they will lock...
                                  waste of money Don't play...fully cheeting...
                                  regards
                                  anrgnts
                                  Jan 21, 2017
                                  Complaint marked as Resolved 
                                  They called and resolved my issue
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 20, 2017
                                  Junglee Rummy Customer Care's response                                   Dear Amar,

                                  Greetings from Junglee Rummy!

                                  As discussed over the phone you are requested to confirm the details of the account you feel is locked as we observed that you currently own 2 accounts on our website and both of them are active.

                                  Please note that in case you forget your username & password the same can be reset through the "Forgot Password" link on the website and also by sending an email to [protected]@jungleerummy.com through your registered email-id.

                                  We hope you understand that it is against our terms & conditions to hold multiple accounts on our website. You may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday.

                                  Regards
                                  Team Junglee Rummy
                                  +[protected]:30 AM to 7:00 PM)
                                  Jan 20, 2017
                                  Updated by Amarnadhreddy                                   Dear Sir,

                                  Still i am unable to login user name :anrgnts account please activate that account

                                  regards
                                  amar
                                  anrgnts
                                  Verified Support
                                  Jan 23, 2017
                                  Junglee Rummy Customer Care's response                                   Dear Amar,

                                  Greetings from Junglee Rummy.

                                  As per your discussion with our team on Saurday all your queries are now resolved. For any further queries you may send us an email on [protected]@jungleerummy.com from your registered email-id and we will get back to you on priority.

                                  Thank you for your time and marking the complaint resolved.

                                  Regards
                                  Team Junglee Rummy
                                  +[protected]:30 AM to 7:00 PM)
                                  View replies
                                  hello amarnadh, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [protected]@gmail.com... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
                                  and please dont play you will lose everything
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                                    Priyamudan
                                    from Chennai, Tamil Nadu
                                    Jan 18, 2017
                                    Resolved
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                                    Resolved

                                    Fake site don't waste your time and money

                                    Address: 600045
                                    Website: junglerummy, khelrummy, rummycircle

                                    I am requesting to all youngster and friends those who are playing rummy sites please don' play rummy online. All sites are fraud sites also they are looting our money always. I played rummy online last couple of weeks I came to 1% of chance is to winning. Also every winning they have detected 15% of our hand money. I am a software developer I know how they have developed the site and how they will cheat us. Planning send a mail to prime...
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                                    Jeeva Vellaisamy
                                    from Tirunelveli, Tamil Nadu
                                    Jan 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 630001

                                    Hi All, I am a software engineer, I played occasionally junglerummy and rummycirle for time pass. What I have understood for every declarations they have detected 14% and system will decide who will win or lost. I am sure 100% loss your money. Maybe 1 or 2 players will win for show to others. All rummy playing sites are 100% fake and they will loot all our money. If play practice match then is ok. My humble request to all don't play any rummy sites.

                                    Thanks
                                    Complaint marked as Resolved 
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 13, 2017
                                    Junglee Rummy Customer Care's response                                     Dear Jeeva,

                                    Greetings from Junglee Rummy!

                                    We'd like to inform that cards at www.jungleerummy.com are dealt by using a Random Number Generator (RNG) system. Our RNG system is certified as per the International Gaming Standards and has passed the quality checks, which ensures that the users get a fair opportunity in the game. You may view our certification on the link below:

                                    https://www.jungleerummy.com/certification

                                    For any further queries, you are requested to send us an email from your registered email-id to [protected]@jungleerummy.com along with your complaint reference number c1469339

                                    Thank you for your time.

                                    Regards
                                    Team Junglee Rummy
                                    +[protected]
                                    Mon-Fri 10:30 Am to 7:00 PM
                                    Verified Support
                                    Jan 18, 2017
                                    Junglee Rummy Customer Care's response                                     Dear Jeeva,

                                    Greetings from Junglee Rummy!

                                    We understand that all you queries may have been resolved by now and for further queries we request you to send us an email from your registered email-id to [protected]@jungleerummy.com.

                                    Regards
                                    Team Junglee Rummy
                                    +[protected]
                                    Mon-Fri 10:30 Am to 7:00 PM
                                    View replies
                                    Dear sir iligal activt in junglee rummy fake game please band rummy
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