Claimed

Junglee Rummy Complaints & Reviews

2
Updated: Mar 16, 2025
Complaints 1049
Resolved
220
Unresolved
829
Contacts

File a complaint to Junglee Rummy

Having problems with Junglee Rummy?

File a complaint and get it resolved by Junglee Rummy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Junglee Rummy reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
TR
from Hyderabad, Telangana
May 24, 2016
Resolved
Report
Copy
Resolved

Website: jungleerummy.com

Hi Guys,

Please dont play in this site. There are so many cheating players. They play together and cheat all your money. I have observed and raised so many such incidents to support team. Earlier when i complain such incidents with valid proofs(still i have all those proof's) they used to refund little amounts saying you lost only this much to them but actually i have lost more and they used to refund only when we raise complaints. what if we dont observe such incidents. Very very security flaw site..They say that they will block these players but i have seen many players playing after that also.It directly shows that site is supporting to these internal cheating players.But later on they stopped responding to my complaints and started saying that no cheating happened.I have lost lakhs in this site. Guys pls stay away from this site.
Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2016
Junglee Rummy Customer Care's response
Dear player,

If you have any issue regarding games or game play, please contact our customer support team to get your concerns rectified.

Regards
Dattu
Manager Customer Service
JungleeRummy.com
Verified Support
Oct 10, 2016
Junglee Rummy Customer Care's response
Dear Sir/Ma'am,

Greetings from Junglee Rummy.

We request you to send us an email on [protected]@jungleerummy.com in case your queries are still not resolved. Be rest assured that we are always available for your assistance.

Regards

Team Junglee Rummy
[protected]@jungleerummy.com
+91-[protected] (Mon - Fri 10:30 AM to 7:00 PM)
I have raised so many such incidents, almost all the cases were found true during initial days but now they stopped replying and if they reply they simply say nothing happened. One strange thing is i have complained on one batch and they said that they are fair players but after few days i again complained on the same batch with some more proofs then they found them as fraud players. For same batch they have different response.Poor security team.I ll add some proofs and screen prints once i got a reply from support team.
harshh67's reply, Mar 18, 2017
hello tr, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [email protected]... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
and please dont play you will lose everything
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bhumika sharma
    from Noida, Uttar Pradesh
    May 19, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: 122001

    Junglee rummy has locked my account when i was winning and about to withdraw my money from their account for good. blocked my 15000rs in their account These people are fraud they will let you withdraw money if its 200-500 if its more than that they will lock your account for unknown reason plus the person sitting on their custome care will get abusive on asking the reaason for account lock so that he doesnt have to answer your valid questions
    Complaint marked as Resolved 
    Junglee Rummy customer support has been notified about the posted complaint.
    Verified Support
    May 25, 2016
    Junglee Rummy Customer Care's response
    Hi Bhumika,

    In order to get assistance, please send us an email at [protected]@jungleerummy.com from your registered account.
    Verified Support
    Jun 15, 2016
    Junglee Rummy Customer Care's response
    Dear Bhumika,

    Hope your issue has been resolved, if you still have issues, please contact our customer support team to get your concerns clarified.

    Regards,
    Dattu
    Manager Customer Support
    JungleeRummy.com
    I withdraw cash rs 1400 suddenly my account was blocked... i contact jungleerummy they said i doing fraud but im not doing any fraud.. this was an fraud company dnt play in this site
    Junglee Rummy Customer Care's response, Oct 7, 2016
    Verified Support
    Dear Sir,

    Greetings from Junglee Rummy.

    May we request you to send us an email to [email protected] from your registered email-id and we are sure that we would be able to resolve your queries to your satisfaction.

    Regards
    Team Junglee Rummy
    +91-11-66481234
    (Mon to Fri 10:30 AM to 7:00 PM)
    harshh67's reply, Mar 18, 2017
    hello jack, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [email protected]... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
    and please dont play you will lose everything
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ramakrishna Kolluri
      Apr 12, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: New Delhi, Delhi
      Website: www.jungleerummy.com

      Hi all,

      Junglee rummy is cheating players, i have been playing here for 6 months and i had lost so much money. Recently i made a withdrawal of rs 1090 and it has been pending for withdrawal since march 15th 2016. And i have deposited[protected] + 10000 + 10000 + 15000) and i lost all amount finally i made a withdrawal of 1090 but they are not willing to process my withdrawal and i'm attaching my screenshots of deposit and withdrawal.

      Don't play junglee rummy at all. They are here to cheat people and earn money.

      Please take an action on junglee rummy comapany

      Thanks
      Complaint marked as Resolved 
      Junglee Rummy customer support has been notified about the posted complaint.
      Verified Support
      Apr 12, 2016
      Junglee Rummy Customer Care's response
      Dear Ramakrishna,

      Please contact our Customer Support team for faster resolution of your issue.

      Regards,
      Dattu
      Manager Customer Service Team,
      Junglee Rummy
      Verified Support
      Jun 15, 2016
      Junglee Rummy Customer Care's response
      Dear Ramakrishna,

      Hopefully your issue has been resolved. If your problem is still not resolved please call our customer support team to get your issue resolved.

      Regards,
      Dattu
      Manager Customer Support
      JungleeRummy.com
      Withdrawal image

      Not processing, my withdrawal request # 301482 amount: 1090 - Comment #2354844 - Image #0
      Deposit Details

      Not processing, my withdrawal request # 301482 amount: 1090 - Comment #2354845 - Image #0
      I cancelled all my withdrawals and finally lost 45000, finally withdrawn 1090, but they are not processing.

      Not processing, my withdrawal request # 301482 amount: 1090 - Comment #2354846 - Image #0
      @Dattu : I don't want to contact your support team, I want to close my account permanently if you are not transfer my amount.
      harshh67's reply, Mar 18, 2017
      hello rama, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [email protected]... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
      and please dont play you will lose everything
      Every time its happends i thought its fake my id parvezbaba table number514510 game id 32340500

      Junglee Rummy — Fraud site

      this is a fraud site, and to prove that i have prrofs also, tell me the process to shut this blody site, eating peoples money

      Not processing, my withdrawal request # 301482 amount: 1090 - Comment #2411483 - Image #0
      Helpful
      Found this helpful?
      6 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        prasad3435
        from Noida, Uttar Pradesh
        Feb 17, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: 506002
        Website: junglee rummy

        Hello sir my name prasad when iam play the game every time iam loss so many players cxheating but company not responding plz block this site
        Complaint marked as Resolved 
        Junglee Rummy customer support has been notified about the posted complaint.
        Verified Support
        Apr 12, 2016
        Junglee Rummy Customer Care's response
        Dear Prasad,

        Please contact our customer support team for proper solution of your issue.

        Regards,
        Dattu
        Manager Customer Service
        Junglee Rummy

        Junglee Rummy — Transaction

        Today i made 100Rs transaction to Jungle Rummy through payu money but it shows transaction failed. But i didn't receive the amount. TR ID 80479206
        harshh67's reply, Mar 18, 2017
        hello reddy, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [email protected]... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
        and please dont play you will lose everything
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          akjains
          from Bengaluru, Karnataka
          Dec 15, 2015
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi, 560016
          Website: www.jungleerummy.com

          Hello all,
          Junglee rummy is one of the biggest fraud site.in the month of feb2015 there was world rummy tournament in sigapore. I paid 1 lac to go there and i paid 40 k more there when i was out in ist round. Total there was 40 prizes 31-40 wining rank will get 1 lac 20 thousand. I won there in between 31-40 rank these guys didnt gave my money i continiously called them no phone pick no reply of mail.
          These people are not giving my winning amount but when i loose these people take that money. Pls help me take action against such fraud website. These guy have credited my account only with 25k after shouting too much. Pls help me to get my full wining amount
          Complaint marked as Resolved 
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Feb 08, 2016
          Junglee Rummy Customer Care's response
          Dear A K Jain,

          Hope we have resolved your issue up to your satisfaction.

          Regards,
          Dattu
          Manager Customer Support.
          i[censored] have more money come and play in www.jungleerummy.com there u will be beggar there it is not fair play website it is biggest fraud site
          harshh67's reply, Mar 18, 2017
          hello akjains, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [email protected]... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
          and please dont play you will lose everything
          i Received the call from Junglee rummy employee named Mr dattu offered me 15000 more to close the case.Why should i go when i have won 1, 20, 000Rs .
          This site is 100% fraud.i have lost in this site almost more than the lacs.site having own player.you people can also observe by playing in this site .when u start to win 2-3 games 1-2 player leaves from the table and another player joins the game and start passing card to each other and u will start loosing.

          i am not asking the money which i have already loosed here i am asking only the amount which i have won in singapore wrt(world rummy tournament) even was held on 28feb 2015.When i came from singapore on 2nd march i continious asked my wining amount by sending mail and call.no response.when i finally got response after 8 month then i asked money they have remade the player wining sheet where they are telling me there is no name
          i have remember the 3 player name very well who was in that table with me.

          Finally they want to close the case by paying me 15000 and they want this thing in written which i am not ready.
          kindly help me to get my full wining amount that is 120000
          Yet no responce kindly help me to get my wining amount.Also such type of website must be closed.Government must take action against such type of website
          yes this site is fraud

          they simply cheating, they have all system setting and there players can only win here
          i to suffered from this site so lets help each and other give me your contact number
          this is a fraud site bann this site
          Problem is solved
          i have been adding amount to junglee account from my bank account..but is not adding to my junglee account i have called soo my times but not responding to my call...and i have mailed my problem to junglee support bt not responding
          Dear Dattu

          Hope you have resolved AK Jains issue to his satisfaction. But what is the reason to create an issue, work on it, try to settle it and then resolve it to customers satisfaction?? When you guys are genuine, things should have been done as per the process..
          Junglee Rummy Customer Care's response, Jun 15, 2016
          Verified Support
          Dear Konduri Surya,

          The issue of akjain is resolved to his satisfaction. Please let us know if you have any issues, or you can call our customer support team to get your issues resolved.

          Regards
          Dattu
          Manager Customer Support
          JungleeRummy.com
          Hi guys this is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful

          Regards
          rajazen

          Not giving my winning amount - Comment #2680714 - Image #0
          Junglee rummy is a biggest fraud site .. i use to loose lakhs of rupees on this site so i decided to quit playing on this site.. but they are not going to stop themselves by calling me frequently and giving bonus codes .. so i added money and played and won some cash so at the end of the day i requested for withdraw and next day i added 48000 and lost it in no time!!! once u request for withdraw u are gone !! u are not going to win games nor u get good cards to play !!! please ban this site .
          Junglee Rummy Customer Care's response, Jul 28, 2017
          Verified Support
          Dear Santhosh,

          Greetings from Junglee Rummy!

          We are concerned that you feel this way however the bonus codes are given for your benefit. If you win a game the winnings are credited to your account, however, in case you lose - the bonus codes help you recover some percentage of your losing amount.

          Also, you may also choose to opt out from any calls/emails from Junglee Rummy, for that you just need to send us an email from your registered mobile number.

          We'd also like to inform that you playing games on the table and placing a withdrawal request is independent of each other. Our RNG system ensures that there is no manual intervention in card distribution and our certification is available on the website on the below link:

          https://www.jungleerummy.com/certification

          Our team also spoke to you to help you understand the facts above, hope that resolves your queries.

          For any further assistance, do get in touch with us directly on [email protected] or +91-11-66481234 (Between Monday to Friday) 10:30 AM to 7:00 PM.

          Regards
          Team Junglee Rummy
          Helpful
          Found this helpful?
          11 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nageswar10149659
            from Mumbai, Maharashtra
            Nov 23, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: 411006
            Website: jungeerummy.com

            Hi Site is maintaining internal players, these guys are getting seats side y side in each and every game simple pass the cards to each other. Ni one will will that game only win these guys only. If you complaint the same the same thing this people not take care of these guys because the reason is the internal settings only.So plase take action in Jummy rummy site, some others will save the money if some one will take action.
            Complaint marked as Resolved 
            Junglee Rummy customer support has been notified about the posted complaint.
            Verified Support
            Nov 24, 2015
            Junglee Rummy Customer Care's response
            Dear Nageswar,

            We are extremely sorry for the inconvenience caused to you.
            All the players who are playing in our web site are registered like you and playing.

            For any issues please contact our Customer Support team or contact me directly on my number at[protected].

            Regards,
            Dattu
            Head Customer Service Team
            Junglee Rummy
            Verified Support
            Jun 15, 2016
            Junglee Rummy Customer Care's response
            Dear Nageswar,

            Hope your withdrawal has been processed and you have received your funds. If you still have any problem please call our customer support team to get them resolved.

            Regards
            Dattu
            Head Customer Support
            JungleeRummy.com

            Request withdrawal on 21. 08. 2014

            I made a request for my amount withdrawl on 21.08.2014
            Bt still not i get in my account.

            They are not responding to our mails also.
            harshh67's reply, Mar 18, 2017
            hello indra, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [email protected]... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
            and please dont play you will lose everything
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prateek61188
              from Jaipur, Rajasthan
              Nov 16, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi, Delhi
              Website: www.jungleerummy.com

              Dear Sir

              I have complained so many times but no body cares to resolve. I have gone so mad and has become a patient of depression because of Jungle rummy. They have ruined my life. I have lost more than 2 lacs. They have placed their own players. I dont know how many more are there who are facing the same. i request you to take strict action against this site and give my loss back.
              I want to take this site to court. please help me in that. I have got proofs against them.
              Thanks.
              Complaint marked as Resolved 
              Junglee Rummy customer support has been notified about the posted complaint.
              Verified Support
              Jun 15, 2016
              Junglee Rummy Customer Care's response
              Dear Prateek,

              Hope your issue has been resolved to your satisfaction. If you still have any issue please call our customer support team to get them resolved or you can send a mail to [protected]@jungleerummy.com

              Regards
              Dattu
              Head Customer Support
              JungleeRummy
              Hi friend, we are on the same page. I completely understand how you must be feeling right now. Till date I have lost more than 1 lakhs in rummy circle. I have become so addicted that I think about playing all the time . Due to this, I have lost respect from my friends and family as I keep borrowing from them to finally lose in rummy circle. I have lost all my savings but cannot share my feelings with my friends or family members. On numerous occassions I have had suicidal tendencie. I am completely broke now. I have resigned from my job as I could not concentrate due to this horrible addiction. But, now I have finallly decided I will never play anymore. This is very difficult but I am trying my best. Since yesterday, I only play free tournaments and in due course of time, I will completely stop it too as leaving the habit of playing cards all of a sudden seems impossible for me. So, I am trying step by step. I would suggest you to do the same and never stay in the dillusion that they will return your money or you will win your lost amount by playing again. We should realise that it is a very dangerous addiction similar to drugs. So, I think its never too late to make the right decision. Otherwise we will lose so much that we will end up ending our life at one point of time. I am writing this because I have nobody to share my feèlings with. I have tried sharing same messages to other players through chat option that they have in rummy circle while playing for cash so that they don't do the same mistake I have done. Please share this to your friends or players that you know so that we can stop this sickness and these online cash gaming sites lose their business and shut down themselves because complaining in consumer forum wont't help. If me, you and thousands of other players realise the horrendous nature of this addiction and stop playing forever then these sites will be forced to shutdown. It's not possible in a day but if we keep on sharing then one day we will definitely succeed. I am also thinking about writing online blogs about this so more people get aware. I hope you would do the same. Thanks and regards!
              harshh67's reply, Mar 18, 2017
              hello ryz, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [email protected]... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
              and please dont play you will lose everything
              Thanks bro.. I really appreciate your reply to my post. I also want the same. i want all the rummy sites be banned. Their Customer service person only told me to continue playing and assured me that i would reduce my loss gap. I have also incurred suicidal tendencies and have gone so mad just because of junglee rummy site. i would have dropped much earlier if their manager has not approached me. I want to request all the people to support us and help us put ban on such sites.
              hiiiii friends my name is bunny, i am from hyderabad junglee rummy is fraud site i loss everything here so lets help each other bro ...

              JungleeRummy.com — Unable to log in

              I complained 2 times before..this is the third time i am complaining.i hav some cash in that account.if you dont resolve my problem then i am gonna put you in a big sheet.openly saying i am going to hack your site.

              Junglee Rummy — Amount withdraw problem

              they are not processing my money.. and saying collouded with other player by that we are holded your account.

              they are cheating me by saying lies.
              i am their to support you my friend, i am thinking to file a case... i need ur support friends please do help...[protected]@gmail.com
              hii friends
              my name is kiran i have lost more than 5 lakhs in junglerummy now they people have blocked my account permenenetaly, not only mine there are many peoples account they have blocked please sent all your details to [protected]@yahoo.in iam taking this issue into nxt level
              Fraudrummy site should be the name.
              Helpful
              8 other people found this review helpful
              8 found this helpful
              8 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                frnd4ever
                from Suchindram, Tamil Nadu
                Oct 23, 2015
                Resolved
                Report
                Copy
                Resolved

                Address: 629001
                Website: jungleerummy.com

                This is my humble request to all the people, if you are playing in junglee rummy. Then stop playing or if you are about to play then don't play, please listen my story, at first we will get attractive emails that we can earn money easily so as usually we will get attract and start playing and then after the problems get start, first we will be playing small games but unknowingly we will keep on loosing the games and we will start playing big games, if we are winning 1 game then we will lose 10 games because in the table most of the people will be from rummy circle and this is fact because one of my friend said that he had spoke to a person who works for rummy circle, so the person said to my friend that in most of the tables they will play as they can know each and every moment of the game even they have a possibility to change the game (Cards) it seems because they are people who had developed the site in this way i had lost almost 1.5 lac and now i'm nill i had lost all my savings and even bargained money from my friend to atleast cover some of the amount but lost them too, so please as no one should face the situation of mine i'm writing this don't save your money buy some or other thing but don't play in this site for sure you will loose your money if need i will write a bond also, be aware of this site.
                Complaint marked as Resolved 
                Verified Support
                Nov 09, 2015
                Junglee Rummy Customer Care's response
                Dear Karthik and Prateek,

                We apologize for the inconvenience caused to you. You know well about the RNG standards and the certification. If you have any issues please contact our customer service team to resolve your issues.

                You can reach our Customer service team on the given number in our web site and also at[protected].

                Regards,
                Dattu
                Manager Customer Services Team.
                Nov 21, 2015
                Updated by frnd4ever
                The issue has been resolved by the manager and it is not a fraud website
                Yes I agree fully to the above comment. I have also losst more than 2 lakhs on this fraud site. Friends, we make something popular by using word of mouth. now, the same we can use to put all such gaming sites down who are playing with our lives and our hard earned money and future, beware. i have hundreds of screen shots as proof and trust me, the players are of junglee rummy company only. I am level 40 in this site. i loose against level1, 2, 3, and also against level 45, 50 and so on... Their meaning of level is different. This is completely fraud site. i have told so many time to block my account but till now they have not . All those who are linked to this fraud direclty should go through trial. Please share and please comment below. Share the link on facebook and make this thing viral.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  prateek61188
                  from Jaipur, Rajasthan
                  Oct 22, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 122001
                  Website: www.zapak.com/rummy-play

                  They have placed their own company players and this is a fraud site, u will win small, infact very smal but u will loose very large, my sincere requst to the government, to put a ban on such sites sothat people dont losse their patience and money. I have lost more than 1.5 lakhs and i dont feel i will recover even half because their system is fake, please ban this site, i have become patient of depression, i am loosing every game, i feel i will die with depression. I lay junglee rummy and only junglee rummy for my fate..
                  Complaint marked as Resolved 
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 02, 2017
                  Junglee Rummy Customer Care's response
                  Dear Prateek,

                  Greetings from Junglee Rummy.

                  As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

                  https://www.jungleerummy.com/responsiblegaming:

                  Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

                  Our team tried to contact you over phone on the email sent by you on [protected]@jungleerummy.com however could not get through. May we request you provide us your alternative contact number or for further queries you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

                  Thank you for your time!

                  Regards
                  Team Junglee Rummy
                  [protected]@jungleerummy.com
                  +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                  Sep 21, 2018
                  Updated by prateek61188
                  THIS COMPLAINT IS NOT RESOLVED YET,
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pink6118
                    from Delhi, Delhi
                    Oct 20, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Website: www.zapak.com/rummy-play

                    Dear Sir

                    Please help me. I have lost all my money in this site. I am trying to contact them since friday but they are not responding to me. i beg you to please help me in getting my loss back which is more than a lakh rupees. i am so much addicted to this site that i can stop playing. i need my money back. i have got suicidal tendencies coz of this depression. Every game i am loosing. their customer service is very much poor. i want my money back. i beg you to help me. After that i request this fake company to block my account. i dnt want to play again. i feel i will die because of thr pain caused when i loose out of cheating. Every game seems to be fixed. Please help me. I have gone completely mad. If anything happens to me, then Junglee rummyand its team will be responsible for that. I need my money which is more than 1 lakh. I need it tomorrow, else i wont be able to survive. Please help me. I beg you.
                    Complaint marked as Resolved 
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 16, 2017
                    Junglee Rummy Customer Care's response
                    Dear Sir

                    Greetings from Junglee Rummy.

                    We understand that all your queries were resolved at the same time when you had posted this complaint.

                    Please mark this complaint resolved or for more queries, send us an email from your registered email-id on [protected]@jungleerummy.com

                    We will be happy to assist you.

                    Regards
                    Team Junglee Rummy
                    +[protected]
                    Mon-Fri 10:30 Am to 7:00 PM
                    HI pink, we are on the same page. I completely understand how you must be feeling right now. Till date I have lost more than 1 lakhs in rummy circle. I have become so addicted that I think about playing all the time . Due to this, I have lost respect from my friends and family as I keep borrowing from them to finally lose in rummy circle. I have lost all my savings but cannot share my feelings with my friends or family members. On numerous occassions I have had suicidal tendencie. I am completely broke now. I have resigned from my job as I could not concentrate due to this horrible addiction. But, now I have finallly decided I will never play anymore. This is very difficult but I am trying my best. Since yesterday, I only play free tournaments and in due course of time, I will completely stop it too as leaving the habit of playing cards all of a sudden seems impossible for me. So, I am trying step by step. I would suggest you to do the same and never stay in the dillusion that they will return your money or you will win your lost amount by playing again. We should realise that it is a very dangerous addiction similar to drugs. So, I think its never too late to make the right decision. Otherwise we will lose so much that we will end up ending our life at one point of time. I am writing this because I have nobody to share my feèlings with. I have tried sharing same messages to other players through chat option that they have in rummy circle while playing for cash so that they don't do the same mistake I have done. Please share this to your friends or players that you know so that we can stop this sickness and these online cash gaming sites lose their business and shut down themselves because complaining in consumer forum wont't help. If me, you and thousands of other players realise the horrendous nature of this addiction and stop playing forever then these sites will be forced to shutdown. It's not possible in a day but if we keep on sharing then one day we will definitely succeed. I am also thinking about writing online blogs about this so more people get aware. I hope you would do the same. Thanks and regards!
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Venkata Subbaiah Papineni Chinna
                      from Punch, Jammu and Kashmir
                      Sep 23, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: New Delhi, Delhi
                      Website: www.consumercomplaints.in

                      Sir,
                      The following withdrawals according to their website fulfilled, but not credited to my sb ac no:[protected] with union bank of india (ifsc no:ubim0553867).
                      Withdrawal id request timeamountstatusreasonaction
                      198514 dt. 16-sep-15 rs 200.00 fulfilled - 191541 dt.01-sep-15. rs 300.00. fulfilled-
                      My login id: venkatpc
                      My email id: [protected]@gmail.com
                      And their phone no:[protected] is not at all working or always busy.

                      Kindly see that my withdrawals of rs.200+ 300 total of rs. 500 is credited to my account immediately
                      P c venkta subbaiah
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 24, 2015
                      Junglee Rummy Customer Care's response
                      Dear Venkata Subbaiah,

                      We have processed your withdrawals and they were fulfilled.
                      As per the tele conversation with you we had today, we have noticed that you have entered wrong IFSC code at the time of placing withdrawals.
                      We request you to send us an email to [protected]@jungleerummy.com with the subject line as Withdrawal and mention the details of your withdrawals and also the correct IFSC code.
                      we will check with our bank and refund that amount into your Junglee Rummy account and you need to place a fresh withdrawal with correct bank details.

                      Regards,
                      Dattu
                      Manager Customer Services
                      Junglee Rummy
                      Ph: [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        prateek61188
                        from Jaipur, Rajasthan
                        Sep 11, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Gurgaon, Haryana

                        I am mentally ill because of this site. it is totally fraud, because of addiction, i am not able to quit playing. Still i requested them to block my account. They didn't do so.
                        This site has made me a patient of depression. I am loosing my money in a silly manner. Its clear fraud. It seems also while playing that they have placed their own players. I need my loss back and after that i want my account to be blocked forever. This should happen as early as possible because of out of this addiction i will loose all my money and i feel i will become completely mad.
                        I called them many times, their phone was busy and when it wasnt busy, i called, they didnt pick, i am loosing patience, i try to hurt myself, please help me.
                        Complaint marked as Resolved 
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 02, 2017
                        Junglee Rummy Customer Care's response
                        Dear Prateek,

                        Greetings from Junglee Rummy.

                        As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times:

                        https://www.jungleerummy.com/responsiblegaming:

                        Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

                        Our team tried to contact you over phone on the email sent by you on [protected]@jungleerummy.com however could not get through. May we request you provide us your alternative contact number or for further queries you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

                        Thank you for your time!

                        Regards
                        Team Junglee Rummy
                        [protected]@jungleerummy.com
                        +[protected]Mon-Fri 10:30 AM to 7:00 PM)
                        Dear Prateek

                        My humble request is kindly tweet your problem to P.M office( @narendramodi & @PMOIndia) beacuse they are blocking my account. They told the reason that 3 players are losing money continuously on that time i withdrawal the amount so blocking my account fraud site.

                        Regards
                        Dilipkumar
                        dilipesm
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          prateek61188
                          from Jaipur, Rajasthan
                          Aug 31, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Gurgaon, Haryana

                          Dear all

                          I highly recommend not to play on this fraud site, they are just making us fools, ultimately we will loose only, its better to leave this site forever.
                          Today i got call from jungle rummy from a person named joseph(Nt sure though about the name), he told me that some bonus has been given to me. Though i am no interested in any bonus because my demand is that 1 lakh rupees which i have lost which has led me into depression. I will write everyday till i get my refund of loss. I will write on every possible site, every new channel links, will reach to the masses to get all these kinda fraud sites down.
                          1 month back i told them to block my account, they didnt block and because of this i started playing again and lost 20000 rs. I blame them for this. I am mentally ill.My friends make fun of me now and this is all because of this site..
                          Complaint marked as Resolved 
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 02, 2015
                          Junglee Rummy Customer Care's response
                          Dear Prateek,

                          Hopefully I have clarified all your doubts on our tele conversation.

                          Regards,
                          Dattu
                          Manager Customer Service
                          Junglee Rummy Team.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            prateek61188
                            from Jaipur, Rajasthan
                            Aug 29, 2015
                            Resolved
                            Report
                            Copy
                            Resolved

                            Fake site, need refund of loss

                            Address: New Delhi, Delhi

                            Dear Sir/Mam

                            i have requested junglee rummy to close my account so that i cant be able to log in to play if i wish even out of addiction. I logged into my account again and it was not closed. i stated playing and in the los 2 days i have lost 20000 rs. Every game seemed to be planned. have screen shots of some of the games. I want my loss back. I am suffering from mental depression and i blame this site for that. If any thing...
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy
                            Y
                            yogi4647
                            from Delhi, Delhi
                            Jul 25, 2015
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            When i try to withdraw amount... It is not proceesing... I am unable to cancel my withdrawl & coustemetr support ph no is not connecting i am trying from last two weeks... Worst website... Pls dont add money in jungle rummy. As compared rummycircle is better atleast coustemer support is good.
                            Complaint marked as Resolved 
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 16, 2017
                            Junglee Rummy Customer Care's response
                            Dear Sir

                            Greetings from Junglee Rummy.

                            We understand that all your queries were resolved at the same time when you had posted this complaint.

                            Please mark this complaint resolved or for more queries, send us an email from your registered email-id on [protected]@jungleerummy.com.

                            We will be happy to assist you.

                            Regards
                            Team Junglee Rummy
                            +[protected]
                            Mon-Fri 10:30 Am to 7:00 PM
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              prateek6118
                              from Delhi, Delhi
                              Jul 23, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Gurgaon, Haryana

                              This is completely fake site. They place their own players on the table and cards are manipulated so greatly and this thing gives so much menatl torture and because of addiction, cant stop playing. Till now my loss gap is 1 lakh plus and their cs says the gap will reduce and that day i started winning something but again m loosing, so it proves tht games are manipulated and controlled by them. I just want the government should ban this site especially and return the loss to the sufferers.
                              +1 photos
                              Aug 29, 2016
                              Complaint marked as Resolved 
                              its resolved
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 25, 2015
                              Junglee Rummy Customer Care's response
                              As per the discussion with prateek6118 and as per his request we have closed his account.
                              he can contact our support team for any clarifications.
                              Regards,
                              Dattu
                              Verified Support
                              Aug 29, 2016
                              Junglee Rummy Customer Care's response
                              Dear Prateek,

                              As discussed all your queries have been resolved by Junglee Rummy.
                              i have withdrawal 9000 rs now but my withdrawal is not being processed, i have already lost lakhs of rupees but now i want my money back to my bank account not in this jungle fake account. Please i beg u know to process my withdrawal request,
                              Guys I also lost over 70 thousand rupees. They are doing fraud, Some specific guys win all the time you win some times but loose most of the time. Lets get together collectively and file a case in court its not at all genuine.
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sukwinde
                                from Delhi, Delhi
                                Jul 23, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                I deposited the amount of 1, 50, 000 in different different installments to the site but finally the game which i won is not returning. And they r saying once deposited cash will not be returned. And here the game is completely manipulated by their team members. Finally the result is loosing the money of members.
                                Complaint marked as Resolved 
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 16, 2017
                                Junglee Rummy Customer Care's response
                                Dear Sir

                                Greetings from Junglee Rummy.

                                We understand that all your queries were resolved at the same time when you had posted this complaint.

                                Please mark this complaint resolved or for more queries, send us an email from your registered email-id on [protected]@jungleerummy.com.

                                We will be happy to assist you further.

                                Regards
                                Team Junglee Rummy
                                +[protected]
                                Mon-Fri 10:30 Am to 7:00 PM
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  frnd4ever
                                  from Suchindram, Tamil Nadu
                                  Jun 19, 2015
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  The company is cheating people when we win one or two games and when u withdraw and for the next few hours you wont will and will lose all the money... Since it is an additcted game they are playing a racket around there.. Customer care doesnt respond to the mail sent. Please beware dont lose your money like i do..
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 16, 2017
                                  Junglee Rummy Customer Care's response
                                  Dear Sir

                                  Greetings from Junglee Rummy.

                                  We understand that all your queries were resolved at the same time when you had posted this complaint.

                                  Please mark this complaint resolved or for more queries, send us an email from your registered email-id on [protected]@jungleerummy.com.

                                  We will be happy to assist you further.

                                  Regards
                                  Team Junglee Rummy
                                  +[protected]
                                  Mon-Fri 10:30 Am to 7:00 PM
                                  Just spoke to the company manager..the issue has been resolved and it is not a fraud site
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    ldharma123
                                    from Mumbai, Maharashtra
                                    May 13, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Krishna, Andhra Pradesh

                                    Junglee rummy site they call themselves as fastest growing site, they are very poor in customer service

                                    1) they have customer care number[protected]

                                    Timing 10:30 am - 6:30 pm, ur call will not connect because its always busy busy.. just try you will get message on your mobile screen "line is busy". cant they keep people to take the calls by having multiple lines in one number? so pathetic earning a lot daily but a poor customer service

                                    2) the second thing is their email response which comes from id [protected]@jungleerummy.com i have many proofs with me when we requires any support / complaint/ immediate doubt when we raise enquiry with them, they will give reply with no doubt in 2-3 weeks time. thats so great and humble from their side

                                    When site is earning laksh daily from customers like us. they are least bothered to give the proper service to customers

                                    3) i making one request to them from last 6 months. many people are loosing laksh and lakhs in point rummy for stake value of rs 125. because of 2 decks and jokers with 2 players the game finishes very fast and one will loose heavily. to handle this situation's they have to introduce without joker game which will atleast have the rummy of skill rather than luck with joker game. there many instances i have lost a lot, with rs 125 point rummy. where you get 4 jokers with good cards and no life. if your luck is bad the opponent finishes the game in 3rounds. and youre gone. theyare somany chances one will loose more in high stake games when jokers are there.

                                    Srinivasa raju
                                    +1 photos
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 17, 2017
                                    Junglee Rummy Customer Care's response
                                    Dear Sir

                                    Greetings from Junglee Rummy.

                                    We understand that all your queries were resolved at the same time when you had posted this complaint.

                                    Please mark this complaint resolved or for more queries, send us an email from your registered email-id on [protected]@jungleerummy.com

                                    We will be happy to assist you.

                                    Regards
                                    Team Junglee Rummy
                                    +[protected]
                                    Mon-Fri 10:30 Am to 7:00 PM
                                    I too agree.. on the above

                                    1) The customer care number lines are busy, you will never get a call back also if you raise requst

                                    2) As you said the reply to mails to [protected]@junglee is too too pathetic.. they reply after one motnh

                                    i think one phone operator and one email operator are the only employess for jungleerummy.com

                                    Due to Rs 125 POints rummy i too lost a lot of money in their site. As you said they should Introduce WITHOUT JOker games also for high stakes

                                    They are earning so much money from public but service is the Worst part

                                    Poor customer service to the players - Comment #2158301 - Image #0
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I
                                      Imti Nokdir
                                      from Gurgaon, Haryana
                                      Jan 8, 2015
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Not registered for wrt qii-10677 inspite of winnng a ticket

                                      Dear junglee rummy team, i am a regular player at your site and after playing wrtii[protected] for rs. 500 on january 3 i won a ticket for the wrtqii to be played on jan 25. Till tuesday my name was registered for the tourney but since yesterday my name is not listed. I'll be very grateful if you can kindly rectify my problem. Thank you....
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy