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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
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Junglee Rummy reviews & complaints page 7

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A
airforce2
from Raebareli, Uttar Pradesh
Feb 17, 2023
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I had complained that my account with money in it has been blocked. Also withdrawal amount has not been paid to me. The only response that I got was kindly inform us the username. The log in to Junglee rummy account is through a mobile app in which you fill in your mobile number. After that a full KYC procedure has been followed. I have used the account for only few days and when I made a withdrawal my account was locked and I cannot log in . There are 1000s of rupees belonging to me in my account which have been locked. There is no call number no email id on which I can talk to Junglee rummy and there is no support service . Kindly resolve at the earliest
Junglee Rummy customer support has been notified about the posted complaint.
Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy
airforce2's [Complaint's author] reply, Feb 26, 2023
Sir you are asking for username??? I have complained that there is no username but a mobile number used for logging in ! Kindly read my complaint first
Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy
airforce2's [Complaint's author] reply, Feb 19, 2023
Sir there is no user id. It is logged in using mobile number. Please stop asking for user name
Junglee has blocked my account as well so can you please connect with me through WhatsApp +[protected] lets take it forward
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    P
    Pavan2023
    Feb 16, 2023
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    Please do remove from Phone number (+91 [protected]) from all your services. I receive calls and SMS about it and I don't want any such SMS or calls from Junglee Rummy. Please do needful
    Junglee Rummy customer support has been notified about the posted complaint.
    Dear User,

    Greetings from Junglee Rummy!

    This is in reference to your request to Unsubscribe From our promotional SMS.

    Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl... and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

    If you need further help, feel free to contact us. We would be happy to help you.

    Thanks,
    Team Junglee Rummy
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      N
      nithu1991
      from Chennai, Tamil Nadu
      Feb 15, 2023
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      Address: [email protected]

      I am playing here from last 8+ years, have lost amount in lakhs, have deposited amount in crores. But then when I ask for some bonus amount to be credited to my account, I just get a response stating I am not eligible currently. Why is it only with Junglee Rummy when other platform provide Bonus cash? Even after being a customer who deposit in lakhs every month, why we are not being provided some bonus cash when requested for? It is so frustrating how customers are treated here.

      Username : nithu1991
      Junglee Rummy customer support has been notified about the posted complaint.
      Dear Nithish,

      Thank you for reaching out to Junglee Rummy.

      This is in reference to your concern related to your Junglee Rummy account.
      We would like to inform you that we have forwarded your request to the concerned department and team will be contacting you with in 2 Hrs.

      Rest assured we will be happy to assist you.

      Thanks,
      Team - Junglee Rummy
      Dear Nithish,

      Greetings from Junglee Rummy!

      This email is related to your Junglee Rummy account.

      We tried to reach you, however unable to connect with you. We will be contacting you again tomorrow between 10AM-7PM. Please be available to answer the call so that we can assist you further. 

      Please feel free to reach out to us in case you need any additional information.

      Thanks & Regards
      Team Junglee Rummy
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        M
        ManjunathRavindra
        Feb 10, 2023
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        This is to inform that I have never shared my Phone number details with Junglee Rummy and they're are spamming my number with Phishing and Unethical promotional SMS.
        Kindly stop sending me SMS and delete my Number from your Databases permanently
        Junglee Rummy customer support has been notified about the posted complaint.
        Dear User,

        Greetings from Junglee Rummy!

        This is in reference to your request to Unsubscribe From our promotional SMS.

        Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl... and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

        If you need further help, feel free to contact us. We would be happy to help you.

        Thanks,
        Team Junglee Rummy
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          R
          Rushikash.mmmm
          from Kopargaon, Maharashtra
          Feb 10, 2023
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          I get calls from Rummy everyday. I even can't block them because they use different number each time they call me. I want them to remove all my contact information from website. I don't want any call or message from them.
          Junglee Rummy customer support has been notified about the posted complaint.
          Dear User,

          Greetings from Junglee Rummy!

          This is in reference to your request to Unsubscribe From our promotional SMS.

          Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl... and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

          If you need further help, feel free to contact us. We would be happy to help you.

          Thanks,
          Team Junglee Rummy
           ð—ð˜‚𝗻𝗴𝗹𝗲𝗲 𝗥𝘂𝗺𝗺𝘆 𝗿𝗲𝘃𝗶𝗲𝘄𝘀 𝗮𝗻𝗱 ⓿❼❾⓿❽❻❼❹❶❹❻ 𝗰𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁... 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗰𝗮𝗿𝗲: +[protected]. 𝗦𝘂𝗯𝗺𝗶𝘁 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁 𝗼𝗿 𝗿𝗲𝘃𝗶𝗲𝘄 𝗼𝗻
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            M
            manggsi
            from Mangalore, Karnataka
            Feb 10, 2023
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            I have joined in junglee rummy with an ID 'mefrommel' earlier, but were not submitted the required ID for KYC verification. Last week I have again installed junglee rummy app and deposited money and started playing. In the mean time I have uploaded the passport, pan card and adhar card for KYC verification. Also my phone number and e-mail ID also got verified.

            While I was playing, suddenly got logged out and now showing this account is blocked. I have made a withdrawal of 23850 also. That was also held up. Also there was more than 25000 rupees in my account. So nearly 50000 rupees of mine is there in my junglee rummy account

            When contacted, Got a message that suspicious activity from my side is noticed. But never mentioned about what kind of suspicious activity. Though I sent mail from my registered email, no response is there from ther I haven't made any kind of malpractice which is against junglee rummy rules.

            Kindly take necessary action to remove the blocking of my account and return my money
            Junglee Rummy customer support has been notified about the posted complaint.
            Dear User,

            Thank you for reaching out to Junglee Rummy.

            This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

            Rest assured we will be happy to assist you.

            Thanks,
            Team - Junglee Rummy
            manggsi's [Complaint's author] reply, Feb 14, 2023
            mefrommel was the username when I joined in JR much earlier. I december 2022, i changed my mob and submitted KYC documents and the my mob.7907950609 with otp used to login. Pls do the necessary. I haven.t done any fraud. Just played for one day and suddenly got blocked and all the money stuck there
            airforce2's reply, Feb 17, 2023
            How did you contact them how? Please share
             ð—ð˜‚𝗻𝗴𝗹𝗲𝗲 𝗥𝘂𝗺𝗺𝘆 𝗿𝗲𝘃𝗶𝗲𝘄𝘀 𝗮𝗻𝗱 ⓿❼❾⓿❽❻❼❹❶❹❻ 𝗰𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁... 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗰𝗮𝗿𝗲: +[protected]. 𝗦𝘂𝗯𝗺𝗶𝘁 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁 𝗼𝗿 𝗿𝗲𝘃𝗶𝗲𝘄 𝗼𝗻
            Junglee has blocked my account as well so can you please connect with me through WhatsApp +[protected] lets take it forward
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              U
              Uday Narayan rai
              Feb 9, 2023
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              Money was deducted from my account after I lost a tournament. It's mentioned in transaction history but when clicked get details...'others' is mentioned.
              Junglee Rummy customer support has been notified about the posted complaint.
              Transaction Id - [protected]
              Id
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                R
                rathod Parbat
                Feb 7, 2023
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                Address: Dilhi
                Website: Jungleerummy.com

                Toornamant mai point rummy mai uske hi bande khel rahe hai aor itne kam time mai uske hi jyada points hote hai fraud junglee rummy do screenshot dikhata hu
                Junglee Rummy customer support has been notified about the posted complaint.
                Dear User,

                Thank you for reaching out to Junglee Rummy.

                This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                Rest assured we will be happy to assist you.

                Thanks,
                Team - Junglee Rummy
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                  N
                  Nobel Sharon
                  Feb 7, 2023
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                  Hi team,
                  I tried making a deposit of 500 rs thru Google pay twice on 7/2/2023, however one transaction was successful and the other was unsuccessful, but twice the amount has been debited from my account.

                  Regards
                  Nobel
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Dear User,

                  Thank you for reaching out to Junglee Rummy.

                  This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                  Rest assured we will be happy to assist you.

                  Thanks,
                  Team - Junglee Rummy
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                    S
                    sanaton
                    Feb 6, 2023
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                    Address: Thamnapokpi, Manipur

                    Money already deducted from my bank account but junglee rummy wallet is not credit till now
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Dear User,

                    Thank you for reaching out to Junglee Rummy.

                    This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                    Rest assured we will be happy to assist you.

                    Thanks,
                    Team - Junglee Rummy
                    Dear User,

                    Thank you for reaching out to Junglee Rummy.

                    This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                    Rest assured we will be happy to assist you.

                    Thanks,
                    Team - Junglee Rummy
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                      D
                      Dev Bhaumik Joshipura
                      Feb 5, 2023
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                      I don't want to play rummy than also your people are calling me and texting me everyday . It's a request Please don't message because due to their so many messages I miss my important messages 🙏🏼
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Dear User,

                      Greetings from Junglee Rummy!

                      This is in reference to your request to Unsubscribe From our promotional SMS.

                      Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl... and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                      If you need further help, feel free to contact us. We would be happy to help you.

                      Thanks,
                      Team Junglee Rummy
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                        M
                        Manojit999
                        Feb 3, 2023
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                        Address: India
                        Website: Jungleerummy

                        Junglee rummy account pe 500rupees tha withdraw ke time account blocked kar diya..aap na account open ho raha na company se phone pe baat ho rahi hai aur na company email kya koi jawab de raha hai..mere 500rupees account pe fasa huya hai..
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Dear User,

                        Thank you for reaching out to Junglee Rummy.

                        This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                        Rest assured we will be happy to assist you.

                        Thanks,
                        Team - Junglee Rummy
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                          8
                          87670aa44c
                          from Yelahanka, Karnataka
                          Feb 1, 2023
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                          Address: pune

                          Plz open my account my account automaticly lock
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Dear User,

                          Thank you for reaching out to Junglee Rummy.

                          This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                          Rest assured we will be happy to assist you.

                          Thanks,
                          Team - Junglee Rummy
                          𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙘𝙖𝙣 𝙘𝙖𝙡𝙡 𝙤𝙣 𝙅𝙪𝙣𝙜𝙡𝙚𝙚 𝙍𝙪𝙢𝙢𝙮 𝙃𝙚𝙡𝙥𝙡𝙞𝙣𝙚 𝙣𝙪𝙢𝙗𝙚𝙧 [protected] 𝙖𝙩 𝙒𝙤𝙧𝙠𝙞𝙣𝙜 𝙝𝙤𝙪𝙧𝙨 𝙤𝙛 𝙩𝙝𝙚 𝙙𝙖𝙮. 𝙏𝙝𝙚 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫ð™... 𝙬𝙞𝙡𝙡 𝙥𝙞𝙘𝙠𝙩𝙝𝙚 𝙘𝙖𝙡𝙡 𝙖𝙣𝙙 𝙬𝙞𝙡𝙡⓿❼❾⓿❽❻❼...
                          airforce2's reply, Feb 28, 2023
                          On which number
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                            V
                            Vishnu panwar
                            Jan 30, 2023
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                            Iam 300rs add in my game account this amount debited in my bank account but this amount is not add in game
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Dear User,

                            Thank you for reaching out to Junglee Rummy.

                            This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                            Rest assured we will be happy to assist you.

                            Thanks,
                            Team - Junglee Rummy
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                              A
                              airforce2
                              from Raebareli, Uttar Pradesh
                              Jan 29, 2023
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                              I have deposited cash in my account but cannot use my account as it has been locked. I created account on my phone with my mobile number and with an otp. No username created by the app and login was with mobile number only. Now my money is stuck and I cannot access my money or account. Kindly help
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Dear User,

                              Thank you for reaching out to Junglee Rummy.

                              This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                              Rest assured we will be happy to assist you.

                              Thanks,
                              Team - Junglee Rummy
                              airforce2's [Complaint's author] reply, Feb 2, 2023
                              9508034860
                              airforce2's [Complaint's author] reply, Feb 3, 2023
                              Id created by mobile number as given above . With otp. This is the only username I had- my mobile number
                              airforce2's [Complaint's author] reply, Feb 17, 2023
                              Any update?
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                                T
                                tapas_tired
                                Jan 28, 2023
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                                Address: India
                                Website: www.jungleerummy.com

                                I'm recieving multiple dspam messages and calls from Junglee rummy despite never signing up or sharing my phone number, the messages are very intrusive with hook words like "Cash deposited" or "transaction complete" which is very annoying and clearly an attempt to have people look at the message again, now I have also started getting spam calls with recorded messages. I expect to be immediately taken off the list for any communication from Junglee rummy and some form of legal action against this company for its non stop and unwarranted harassment and misuse of data
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Dear User,

                                Greetings from Junglee Rummy!

                                This is in reference to your request to Unsubscribe From our promotional SMS.

                                Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl... and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                If you need further help, feel free to contact us. We would be happy to help you.

                                Thanks,
                                Team Junglee Rummy
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                                  B
                                  bhargav9238
                                  Jan 27, 2023
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                                  I want to stop the sms from your side to my phone number

                                  my phone number is : [protected]
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Dear User,

                                  Greetings from Junglee Rummy!

                                  This is in reference to your request to Unsubscribe From our promotional SMS.

                                  Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl... and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                  If you need further help, feel free to contact us. We would be happy to help you.

                                  Thanks,
                                  Team Junglee Rummy
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                                    N
                                    NITIN DEVKATE
                                    Jan 25, 2023
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                                    My withdrawal request has been processed but not credited the amount to my bank account, withdrawal ID is 36584302. please help me out.
                                    Jungali Rami nowadays is providing a very worst service. Deposits are not getting updated and withdrawal also not getting processed quickly.
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Dear Madhukar,

                                    Thank you for writing to Junglee Rummy.

                                    This is with reference to your query about the withdrawal request you recently placed from your Junglee Rummy account.
                                    We would like to inform you that your withdrawal request ID 36584302 was successfully processed by Junglee Rummy on[protected]. The bank might take up to 7 working days to credit the amount to your bank account.
                                    In case you don't receive the amount in 7 working days, please send us a bank statement of your registered bank account (from the date of withdrawal request to the current date) so that we can raise the issue with the bank.
                                    Your patience is deeply appreciated.
                                    If you need any further help, please feel free to reach out to us. We would be happy to help you.

                                    Regards,
                                    Team Junglee Rummy!
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                                      A
                                      ajay arakh
                                      Jan 25, 2023
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                                      Hello team,

                                      i have been getting your sms and calls from long time,
                                      please stop sending me sms and call.
                                      i dont want you guys to have my number even.

                                      regards
                                      Ajay Arakh
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Dear User,

                                      Greetings from Junglee rummy!

                                      This email is related to your Junglee Rummy account.

                                      We are working on your query and we will be able to update your regarding the same by tomorrow.

                                      Please feel free to reach out to us in case you need any additional information.

                                      Thanks & Regards
                                      Team Junglee Rummy
                                      Dear User,

                                      Greetings from Junglee Rummy!

                                      This is in reference to your request to Unsubscribe From our promotional SMS.

                                      Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl... and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                      If you need further help, feel free to contact us. We would be happy to help you.

                                      Thanks,
                                      Team Junglee Rummy
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                                        xyz1122
                                        Jan 24, 2023
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                                        I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                                        Junglee Rummy customer support has been notified about the posted complaint.
                                        Dear User,

                                        Greetings from Junglee Rummy!

                                        This is in reference to your request to Unsubscribe From our promotional SMS.

                                        Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl... and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                        If you need further help, feel free to contact us. We would be happy to help you.

                                        Thanks,
                                        Team Junglee Rummy
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