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Junglee Rummy Complaints & Reviews

www.jungleerummy.com
2
Updated: Mar 16, 2025
Complaints 1045
Resolved
220
Unresolved
825
So far, so good. Junglee Rummy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Junglee Rummy will keep up the work and continue to help more customers with their concerns even better 🤝
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Junglee Rummy reviews & complaints page 8

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T
Thivin kumar
from Perambalur, Kerala
Jan 24, 2023
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Address: Kamatchi Amman Kovil Street neikuppai po veppathati tk Perambalur dt
Website: Unblock my account

Hii sir/mam iam thivinkumar my last1mothu
Me playing junglee rummy any time withdrawal problem this time my withdrawal 5480 money not send my account ok and my junglee rummy ide blocked pls my amount redan and my junglee rummy ide yyy locked junglee rummy ide unlock pls no reopen my call fair police
Junglee Rummy customer support has been notified about the posted complaint.
View replies
Dear User,

Greetings from Junglee rummy!

This email is related to your Junglee Rummy account.

We are working on your query and we will be able to update your regarding the same by tomorrow.

Please feel free to reach out to us in case you need any additional information.

Thanks & Regards
Team Junglee Rummy
Reply
Dear User,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy
Reply
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    S
    Savithri01
    from Mumbai, Maharashtra
    Jan 24, 2023
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    Address: Room no i/1 aradhana chawl vishal ngr behram baug Near Shiv Sai Temple Opp Techweb Center Jogeshwari West, Opposite techweb centre link road

    Hi I m savithri poojari my amount is frozen and login I'd also block and company saying problem is resolved but they have cheating with people and say enternal checking policy and nothing is doing many many people complaint problem is not solve call on [protected] [protected]
    Junglee Rummy customer support has been notified about the posted complaint.
    View replies
    Dear User,

    Greetings from Junglee rummy!

    This email is related to your Junglee Rummy account.

    We are working on your query and we will be able to update your regarding the same by tomorrow.

    Please feel free to reach out to us in case you need any additional information.

    Thanks & Regards
    Team Junglee Rummy
    Reply
    Dear Savithri,

    We would like to inform you that your Junglee Rummy account has been unlocked and we have also refunded the amount of ₹9, 930 to your Junglee Rummy account.

    Thanks & Regards
    Team Junglee Rummy
    Reply
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      V
      Viraj Solanki
      from Gadag-Betageri, Karnataka
      Jan 23, 2023
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      Address: Calangute beach

      Junglee rummy locked please remove locked
      Junglee Rummy customer support has been notified about the posted complaint.
      View replies
      Dear User,

      Greetings from Junglee rummy!

      This email is related to your Junglee Rummy account.

      We are working on your query and we will be able to update your regarding the same by tomorrow.

      Please feel free to reach out to us in case you need any additional information.

      Thanks & Regards
      Team Junglee Rummy
      Reply
      Dear Ravi,

      Greetings from Junglee Rummy!

      We understand your disappointment as you are unable to access your account. Please be assured, we're here to assist you with your query!

      We would like to inform you that your Junglee Rummy account has been locked due to internal checks and some activity performed by you on the platform which is against as per our internal policies your account balance has been frozen.

      We have already forwarded your concern to the respective team and they are looking into it on a priority basis. You will receive an update on your registered email address within 48 hrs.

      Thanks & Regards
      Team Junglee Rummy
      Reply
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        S
        Savithri01
        from Mumbai, Maharashtra
        Jan 23, 2023
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        Address: Room no i/1 aradhana chawl vishal ngr behram baug Near Shiv Sai Temple Opp Techweb Center Jogeshwari West, Opposite techweb centre link road

        Hi I m savithri poojari it'my mistake I m play online game I m deposit 7500rs then I m win 9930rs but they r not credited in my account and my I'd also block and no customer care number not answering call Manny time call
        Junglee Rummy customer support has been notified about the posted complaint.
        View replies
        Dear Savithri,

        Greetings from Junglee Rummy!

        We understand your disappointment as you are unable to access your account. Please be assured, we're here to assist you with your query!

        We would like to inform you that your Junglee Rummy account has been locked due to internal checks and some activity performed by you on the platform which is against as per our internal policies your account balance has been frozen.

        We have already forwarded your concern to the respective team and they are looking into it on a priority basis. You will receive an update on your email address ( [protected]@gmail.com) within 48 hrs.

        Thanks & Regards
        Team Junglee Rummy
        Reply
        Dear Ravi,

        Greetings from Junglee Rummy!

        We understand your disappointment as you are unable to access your account. Please be assured, we're here to assist you with your query!

        We would like to inform you that your Junglee Rummy account has been locked due to internal checks and some activity performed by you on the platform which is against as per our internal policies your account balance has been frozen.

        We have already forwarded your concern to the respective team and they are looking into it on a priority basis. You will receive an update on your registered email address within 48 hrs.

        Thanks & Regards
        Team Junglee Rummy
        Reply
        Dear Savithri,

        We would like to inform you that your Junglee Rummy account has been unlocked and we have also refunded the amount of ₹9, 930 to your Junglee Rummy account.

        Thanks & Regards
        Team Junglee Rummy
        Reply
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          S
          Suryakant.runwal
          Jan 23, 2023
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          I m playing from last 10 days I have added 10000 inr in game aacount every thing is going good but 3 4 days before I withdraw 900 rs and after 12 hours I got a mail that due to internal policies your aacount balance is frozen
          Please help me out please unblock my aacount
          Junglee Rummy customer support has been notified about the posted complaint.
          View replies
          Dear User,

          Thank you for reaching out to Junglee Rummy.

          This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

          Rest assured we will be happy to assist you.

          Thanks,
          Team - Junglee Rummy
          Reply
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            Y
            Yojefa
            Jan 22, 2023
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            I never played a rummy game in my life. But this rummy messaging are spamming my mobile. Its not only my problem many people who had never used or played receiving spamming message from rummy especially junglee rummy.

            " Hi 70124xxx,
            Prize pool - Rs. 4, 00, 00, 000 (4 Crore)
            Get Winning amount credited in your Bank Account.
            Click - http://gmg.im/kQ5WKs"

            Stop this kind of fraud messages.
            Junglee Rummy customer support has been notified about the posted complaint.
            View replies
            Dear User,

            Greetings from Junglee Rummy!

            This is in reference to your request to Unsubscribe From our promotional SMS.

            Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

            If you need further help, feel free to contact us. We would be happy to help you.

            Thanks,
            Team Junglee Rummy
            Reply
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              R
              Rushi90
              Jan 22, 2023
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              I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop! Please stop it and try to be less add it's irritating.
              Junglee Rummy customer support has been notified about the posted complaint.
              View replies
              Dear User,

              Greetings from Junglee Rummy!

              This is in reference to your request to Unsubscribe From our promotional SMS.

              Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

              If you need further help, feel free to contact us. We would be happy to help you.

              Thanks,
              Team Junglee Rummy
              Reply
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                R
                Rushi90
                Jan 22, 2023
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                Website: gmg.im/gUOKgI

                Rummy adds that irritating me please stop it
                .
                Click - http://gmg.im/gUOKgI
                Junglee Rummy customer support has been notified about the posted complaint.
                View replies
                Dear User,

                Greetings from Junglee Rummy!

                This is in reference to your request to Unsubscribe From our promotional SMS.

                Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                If you need further help, feel free to contact us. We would be happy to help you.

                Thanks,
                Team Junglee Rummy
                Reply
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                  U
                  Umesh dattatray bahirje
                  Jan 22, 2023
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                  Address: At post karamba

                  Game lock and cash not widral
                  Junglee Rummy customer support has been notified about the posted complaint.
                  View replies
                  Plese call me Solve my account not open
                  Reply
                  My account has locked with number [protected] please unlocked at the earliest

                  Game id- [protected]
                  Reply
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                    D
                    Dev 82
                    Jan 22, 2023
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                    R/Sir my account related to mobile number [protected] is locked without reason/notice. And my amount is freezed kindly unlock my account.
                    Junglee Rummy customer support has been notified about the posted complaint.
                    View replies
                    Dear User,

                    Thank you for reaching out to Junglee Rummy.

                    This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                    Rest assured we will be happy to assist you.

                    Thanks,
                    Team - Junglee Rummy
                    Reply
                    Dev 82's [Complaint's author] reply, Jan 27, 2023
                    Sir I have forgotten my username.
                    But my account is registered with my mobile no.
                    Dear User,

                    Thank you for reaching out to Junglee Rummy.

                    This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                    Rest assured we will be happy to assist you.

                    Thanks,
                    Team - Junglee Rummy
                    Reply
                    Respected sir why are you not responding
                    Reply
                    Dev 82's [Complaint's author] reply, Feb 26, 2023
                    Sir till today you have not responded. What is the reason. I am waiting your response .
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                      D
                      Dev 82
                      Jan 22, 2023
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                      Website: Jungle rummy

                      R/Sir my account is blocked with out any reason or notice. Kindly unblock my account.
                      Junglee Rummy customer support has been notified about the posted complaint.
                      View replies
                      My amount is freezed. Kindly unlock my account.
                      Reply
                      Dear User,

                      Thank you for reaching out to Junglee Rummy.

                      This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                      Rest assured we will be happy to assist you.

                      Thanks,
                      Team - Junglee Rummy
                      Reply
                      Dev 82's [Complaint's author] reply, Jan 27, 2023
                      I have forgotten my username.
                      But my account is registered with my mobile number.
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                        S
                        Sh@03
                        Jan 20, 2023
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                        Junglee rummy, I don't want to play any game on your site and your messages are irritating me therefore please stop your promotional message on my mobile number.
                        Junglee Rummy customer support has been notified about the posted complaint.
                        View replies
                        Dear User,

                        Greetings from Junglee Rummy!

                        This is in reference to your request to Unsubscribe From our promotional SMS.

                        Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                        If you need further help, feel free to contact us. We would be happy to help you.

                        Thanks,
                        Team Junglee Rummy
                        Reply
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                          V
                          Vjju1113
                          from Bengaluru, Karnataka
                          Jan 19, 2023
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                          User id : vijju1113
                          Mail : vijayakumar.[protected]@gmail.com
                          Sir/madam
                          I am using this app from 15 days..
                          Still now.. successful deposited & withdrawal

                          Now today 19/1/23 deposit 11000rs
                          After playing few games.try to withdrawl is fail.due to pan error
                          I talk with customercare he will lock the account due to fraud fair policy.

                          Check once again I[censored] found any fraud in vjju1113 ...i will agree with you...otherwise plz reactivate my account &amount.
                          Thank you
                          Junglee Rummy customer support has been notified about the posted complaint.
                          View replies
                          Dear Vijayakumar,

                          Greetings from Junglee Rummy!

                          This is in reference to your concern regarding account unlock. Please be informed that we have permanently locked your account due to some internal checks that are carried out by us. Since your case needs to be dealt with strictly, your account shall not be reopened.

                          In case of any queries, please write to us at [protected]@jungleerummy.com

                          Thanks,
                          Team Junglee Rummy
                          Reply
                          Dear vijaya,

                          Greetings from Junglee Rummy!

                          This is in reference to your concern regarding account unlock. Please be informed that we have permanently locked your account due to some internal checks that are carried out by us. Since your case needs to be dealt with strictly, your account shall not be reopened.

                          In case of any queries, please write to us at [protected]@jungleerummy.com

                          Thanks,
                          Team Junglee Rummy
                          Reply
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                          3 other people found this review helpful
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                            V
                            Vjju1113
                            from Bengaluru, Karnataka
                            Jan 19, 2023
                            Resolved
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                            Resolved

                            User id : vijju1113
                            Mail : vijayakumar.[protected]@gmail.com
                            Sir/madam
                            I am using this app from 15 days..
                            Still now.. successful deposited & withdrawal

                            Now today 19/1/23 deposit 11000rs
                            After playing few games.try to withdrawl is fail.
                            I talk with customercare he will lock the account due to fraud fair policy.
                            Check once again I[censored] found any fraud in vjju1113 ...i will agree with you...otherwise plz reactivate my account .
                            Thank you
                            Jan 19, 2023
                            Complaint marked as Resolved 
                            User id : vjju1113 Mail : [email protected] Sir/madam I am using this app from 15 days.. Still now.. successful deposited & withdrawal Now today 19/1/23 deposit 11000rs After playing few games.try to withdrawl is fail. I talk with customercare he will lock the account due to fraud fair policy. Check once again If u found any fraud in vjju1113 ...i will agree with you...otherwise plz reactivate my account . Thank you
                            Junglee Rummy customer support has been notified about the posted complaint.
                            View replies
                            Dear Vijayakumar,

                            Greetings from Junglee Rummy!

                            This is in reference to your concern regarding account unlock. Please be informed that we have permanently locked your account due to some internal checks that are carried out by us. Since your case needs to be dealt with strictly, your account shall not be reopened.

                            In case of any queries, please write to us at [protected]@jungleerummy.com

                            Thanks,
                            Team Junglee Rummy
                            Reply
                            Dear vijaya,

                            Greetings from Junglee Rummy!

                            This is in reference to your concern regarding account unlock. Please be informed that we have permanently locked your account due to some internal checks that are carried out by us. Since your case needs to be dealt with strictly, your account shall not be reopened.

                            In case of any queries, please write to us at [protected]@jungleerummy.com

                            Thanks,
                            Team Junglee Rummy
                            Reply
                            Please sir on id jangling rummy
                            Reply
                            Junglee has blocked my account as well so can you please connect with me through WhatsApp +[protected] lets take it forward
                            Reply
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                              A
                              airforce2
                              from Raebareli, Uttar Pradesh
                              Jan 19, 2023
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                              My account with cash balance and a pending withdrawal payment has been locked by Junglee rummy. I cannot access my account or my money now.
                              Junglee Rummy customer support has been notified about the posted complaint.
                              View replies
                              Dear User,

                              Thank you for reaching out to Junglee Rummy.

                              This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                              Rest assured we will be happy to assist you.

                              Thanks,
                              Team - Junglee Rummy
                              Reply
                              airforce2's [Complaint's author] reply, Jan 24, 2023
                              My user I’d is 9508034860
                              airforce2's [Complaint's author] reply, Jan 24, 2023
                              Account created with mobile number and otp. Now I cannot log in to my account. Mobile number shared with u
                              airforce2's [Complaint's author] reply, Jan 29, 2023
                              No resolution to my complaint
                              Junglee has blocked my account as well so can you please connect with me through WhatsApp +[protected] lets take it forward
                              Reply
                              balance refund huya ?
                              Reply
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                                B
                                Bhimsingh Bisth
                                Jan 19, 2023
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                                Address: Maharashtra
                                Website: www.jungleerummy.com

                                My withdrawal request has been processed but the funds have not been credited to my account .my withdrawal date 18 Jan 9.01 am.my withdrawal id 36183321.my user id B12490. please help me sir.
                                Junglee Rummy customer support has been notified about the posted complaint.
                                View replies
                                Hello Bhimsingh,

                                Thank you for writing back to us!

                                We would like to inform you that your withdrawal request id 36183321 has already been processed by us on[protected] at 19:05:57. As per the bank's processing time, it may take 5 working days(excluding Saturday & Sunday) to credit these funds into your bank account.

                                In case you don't receive the funds in the specified timeline, please send us your recent bank statement in PDF format (from the date of withdrawal to till date) so that we could take it up with the bank.

                                Best regards,
                                Team Junglee Rummy
                                Reply
                                Bhimsingh Bisth's [Complaint's author] reply, Jan 26, 2023
                                Thank you for your response.

                                Sir this is My unique (Case number- 07843561)
                                Which I got on 18th January.

                                I have withdrawn Rs.7000 from my rummy account. My withdrawal request id is 36183321. (2023-01-18) was processed at 09:01 AM.

                                Then I got a reply.
                                Please follow the following turnaround time for various status of withdrawal
                                -Pending-24 hours for the status to be updated.
                                -InProgress-72 working hours from the time of status update for the bank to process, depending upon the bank's processing speed.
                                -Failed-48 hours for the withdrawal to be reprocessed from our end.

                                But today the money has not been deposited in my bank account since 9 days have passed.

                                Iam Send bank statement of registered bank account (withdrawal request date to current date)
                                and action taken report so far.
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                                  K
                                  Kavyamunirajreddy
                                  Jan 19, 2023
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                                  I'm getting an sms from junglee rummy every days, i'm not intrested in using this application, even thou i'm getting the message, so please help me with stopping the sms.
                                  Thankyou
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  View replies
                                  Dear User,

                                  Greetings from Junglee Rummy!

                                  This is in reference to your request to Unsubscribe From our promotional SMS.

                                  Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                  If you need further help, feel free to contact us. We would be happy to help you.

                                  Thanks,
                                  Team Junglee Rummy
                                  Reply
                                  Dear User,

                                  Greetings from Junglee Rummy!

                                  This is in reference to your request to Unsubscribe From our promotional SMS.

                                  Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                  If you need further help, feel free to contact us. We would be happy to help you.

                                  Thanks,
                                  Team Junglee Rummy
                                  Reply
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                                    A
                                    Azil460
                                    Jan 17, 2023
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                                    Hi team,

                                    Can you please remove my number from your database? I have no idea how you guys got my phone number. I’m getting a lot of SMS from you guys that it’s getting frustrating to keep deleting it daily. Every time I block a number, you start sending messages from a different number. I’m not interested in playing your game and won’t be be in future as well. Kindly stop sending your messages. It would be of great help👍🏻
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    View replies
                                    Dear User,

                                    Greetings from Junglee Rummy!

                                    This is in reference to your request to Unsubscribe From our promotional SMS.

                                    Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                    If you need further help, feel free to contact us. We would be happy to help you.

                                    Thanks,
                                    Team Junglee Rummy
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                                      V
                                      Vinod talish
                                      from Ludhiana, Punjab
                                      Jan 17, 2023
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                                      I have an junglee Rummy account related phone no. is [protected], yesterday they blocked my account, it have above 15000rs, and one withdrawal request of rs. 5000
                                      Please do help, how can I unblocked my account and receive my money back
                                      Vinod Kumar Thor
                                      [protected]
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Vinod,

                                      Greetings from Junglee Rummy!

                                      We would like to inform you that your Junglee Rummy account has been locked due to internal checks and some activity performed by you on the platform which is against as per our internal policies your account balance has been frozen.

                                      We have already forwarded your concern to the respective team and they are looking into it on a priority basis. You will receive an update within 48 Hrs.

                                      However, Our team will contact you on your registered mobile number with in 2 Hrs.

                                      Thanks,
                                      Team Junglee Rummy
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                                        S
                                        Sahil@2004
                                        from Pune, Maharashtra
                                        Jan 16, 2023
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                                        Please Stop messaging me daily. I am not at all interested in playing rummy.So stop me messaging daily i am getting irritated bcoz of your messages.Daily a new message about rummy.
                                        Junglee Rummy customer support has been notified about the posted complaint.
                                        View replies
                                        Dear User,

                                        Greetings from Junglee Rummy!

                                        This is in reference to your request to Unsubscribe From our promotional SMS.

                                        Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.

                                        If you need further help, feel free to contact us. We would be happy to help you.

                                        Thanks,
                                        Team Junglee Rummy
                                        Reply
                                        Helpful
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