[Resolved] Junglee Rummy — junglee rummy is fraud site | |
This is not the first time i am complaining about this website. This website has spoiled my life and carrier and lost family friends and everyone. I have been playing on this website for more than 5 year. Recently i requested to add some bonus after that i was checking with them on chat and simply they blocked my account after that they were telling stupid reasons.. Now i am mentally and exhausted. I lost my job and family and friends and not able to concentrate on anything. Feeling depressed. For the last few days, i have even not slept well. All because of this website. I have deposited more here 1, 23, 98500 on this website. This website is no doubt only a harm to the society. I am sure more people will get their life spoiled... Please some one take action on this site immediately and help me and other customers to get back their money whatever they lost here really this would be impacting on carrier and family and etc. Now i dont no about my situation they were saying that we will not be able to unlock ur account if they were unable to unlock my account please ask them to return my money whatever i deposited here. Now i lost my job because of this site with this site i lost carrier and family friends and everyone today i am alone getting frustration. Please some one help on this i would be thinking to proceed with media and political way to ban this site and i have some contacts in media and politics also. Please suggest me now i have only one option to die my self at least then government will realize and ban all rummy sites it would be useful for other peoples. Hope will some one respond and help me on this Was this information helpful? | |
Dec 21, 2017 Complaint marked as Resolved issue has been resolved Account manager Mr Dattu, he has been added bonus thanks for your support Junglee Rummy customer support has been notified about the posted complaint. Verified Support Dec 22, 2017 Junglee Rummy Customer Care's response Dear Srikant, Thank you for marking this complaint resolved. As we already informed you, the amount credited to your account was a part of our ongoing festive promotions and not related to this complaint. Your account was locked because we were concerned for your safety.We do in fact provide a safe, secure and fair skill gaming platform, our users continue to utilize our services to play fair entertaining skill rummy games. Your account was unlocked basis the confirmation received from you where you agreed that you will play skill Rummy only for entertainment, and you understand our Responsible gaming policies. Also, as discussed, we reduced your daily and monthly limits of deposits so that you don't end up playing beyond your means. As a Responsible Skill Rummy games Website, we will always ensure that all our customers play only for skill games entertainment to the extent they comfortably can. This is why we've implemented responsible gaming features such as deposit limits that all players can control. Even professionals who have mastered this game of skills know when to play, drop and leave the table, so play responsibly as outlined below. Once again, here's our Responsible Gaming Policy, which you agreed to at the time of registration: Strike a balance in your daily life to check any form of addiction to rummy. Consider rummy as a form of a recreational game meant for entertainment. Never prioritize rummy over other activities that impact your daily life. Keep a track of the total time you spend while playing online rummy games. Set a limit for loss in cash rummy games and stick yourself to it consistently. Always play with a positive mindset and avoid playing in a distressed mood. Never play to chase losses and stop playing it if you are on a losing spree. As already stated in our responsible gaming policy above, you shouldn't play Rummy when you are distressed. Rummy is only for skill gaming entertainment. As you now understand, when you lose a game of Rummy, you lose it to another skilled user like yourself, and hence there can be no refund. You are welcome to play as long as you know your limits towards the extent to which you can play. Junglee Games exists for its users. We are present to support our users and provide our user's skill gaming entertainment. However, we cannot go beyond the scope of providing skill gaming entertainment. We'll support our users always to the extent possible but our limit is within our operations as a skill games entertainment services provider. As you have agreed that it was your error in judgment, we hope going forward you will follow the responsible gaming policy implemented on the website for everyone. Thank you for your time! Team Junglee Rummy +[protected]Mon-Sat 10:00 AM to 7:00 PM) Email: [protected]@jungleerummy.com | |
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I have also submited a complaint, but no 1 is looking at it. I called junglee rummy site to provide their office address on Monday (18th Dec) afternoon 4 times, But their executive said we cannot provide it. He told me that Manager will call by the end of the day. But I received his call day after in the evening. He told me he will check the matter with their team and will call tomorrow, but what was then everyone knows. No call from Junglee rummy.
My mailid [protected]@gmail.com
I request all players who are suffering from this site, lets meet all and make a mission to save others life. "CHALO DEHLI"
Greetings from Junglee Rummy.
We'd like to inform that our support team did get in touch with you in order to understand your concerns you posted in your earlier complaint, however, since your account is locked - bonus cannot be credited to your account.
Your account got locked as you failed to comply with our "Terms of Service - fair play policy" which you agreed to at the time of registration given on the below link:
https://www.jungleerummy.com/termsofservice
Rummy can be played with your circle of friends, but as a social game, not a team effort. Every single game must be a fair individual effort. Hence, as part of the Fair Play Policy and to prevent any form of Fraud & in-game Collusion all user actions all user actions including - deposits/identity verification/rummy games / individual hands are monitored to ensure a safe, legal and fair environment for all our users.
Since we take the fair play of Online Rummy on JungleeRummy very seriously and provide a safe, secure and fair skill gaming platform, our users continue to utilize our services to play fair entertaining skill rummy games, your account cannot be unlocked and hence, you are not eligible for a refund.
When you lose a game of Rummy, you lose it to another skilled user like yourself, and when you are winning/losing games intentionally and with a team effort, you are entitled to pay the cost of damages to the company and are not eligible for any refund.
Also, as you have already agreed in your email that you had sent to us from your registered email id that you failed to comply with our fair play policy, please understand that these complaints will not help reactivation of your account as Junglee Rummy is committed to all customers to give them a fair and safe environment to play cash rummy games.
We would like to categorically state that we do not have/employ site players and it is against our policy. In Junglee Rummy website, you are playing against another individual just like yourself. We only give a platform for which, we charge a small fee.
As a responsible company and the fastest growing online rummy site in the country, we have taken all possible steps to ensure that we give a fair platform to all our players to try out their rummy skills which is evident with the fact that we do not let anyone play rummy games if they don't comply to the terms & conditions.
Thank you for your time & patronage!