[Resolved] Junglee Rummy — jungleerummy.com | |||||
1 review Er eroin on jun 19, 2017 Submit a complaint I had around rs300/-in my account my userid is [protected]@gmail.com. When i asked for a withdrawal they locked my account. I sent emails to support team but there is no reply yet. I recommend all not to play on this jungleerummy app or bigadda or any other sites. This site is not genuine. They block the account when anyone asks for a withdrawal. I will be posting this on social media too if action is not taken. This is not the way you guys treat ur genuinee Was this information helpful? | |||||
Aug 3, 2017 Complaint marked as Resolved Problem is resolved Junglee Rummy customer support has been notified about the posted complaint. Verified Support Aug 02, 2017 Junglee Rummy Customer Care's response Dear Vishnu, Greetings from Junglee Rummy! We are concerned you feel this way, however as checked your account is currently not locked. As observed you have not placed any withdrawal request on this account, also as per the screenshot your account got locked as you had entered an incorrect password multiple times. We did receive your email about not being able to access your account and that email was responded within the same day. Also, we understand that you spoke, with our customer care team on the morning of Aug-1st and our team assisted you with resetting your password. Junglee Rummy is a genuine site and we proactively get in touch with our customers in case we require more details for account verification. Our team will get in touch with you on your registered mobile number to resolve your queries. Alternatively, you can get in touch with us on +[protected] between Mon-Fri 10:30 AM to 7:00 PM or send us an email to [protected]@jungleerummy.com. Thank you for your time. Team Junglee Rummy [protected]@jungleerummy.com Mon-Sat (10:30 AM to 7:00 PM) | |||||
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I am fro visakhapatnam
Greetings from Junglee Rummy.
We understand your concerns and would like to help you out in this situation. Since you are from Vishakapatnam you should definitely be able to play cash games, however, in case you are unable to play do send us an email from your registered email id to support@jungleerummy.com.
Our team will resolve your queries post verification of your account.
Thank you for your time.
Team Junglee Rummy
support@jungleerummy.com
Mon-Sat (10:30 AM to 7:00 PM)