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Junglee Rummy

Junglee Rummy — Locked my account [protected]

Dear team,

With reference to the subject i would like to bring the kind notice that Tamilnadu Region so am not able to add cash and play games one year i lost almost 5lakhs but now i ash my wallet amount of Rs.500 but they didn't process and block my account. So you are requested to kindly look into this and do the needful.
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Comments

Hello Raja,

Thank you for contacting Junglee Rummy.

We are sorry for the unpleasant experience you had with us. As checked and found our team has already taken this matter on priority and working on it. Also, the same has been communicated on your registered email address.

It would be great if you could please wait until the stipulated time i.e. 24 hours for the refund of your available balance of INR 500 in your bank account.

Do help us by marking this complaint "Resolved" in case we were able to resolve your queries to your satisfaction.

Thank you for your time!

Regards
Team Junglee Rummy
[protected]@jungleerummy.com  
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still amount not credited in my bank account
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today received mail like this what type of service you are providing to customer

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Junglee Rummy Customer Care's response, Dec 29, 2020
Verified Support
Dear Raja,

We apologize for the unpleasant experience you had with us.

Please be informed our team has already resolved this for you and the same has been communicated to you on your registered email address as you already shared the screenshot.

In case you have any concern please write us back at support@jungleerummy.com Also,   Please help us marking the complaint as " Resolved  "  in case we were able to resolve your queries to your satisfaction.

Regards
Team Junglee Rummy
support@jungleerummy.com
nearest police station compaint junglee rummy.com.
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