Junglee Rummy — My account is frozen till I don't get reply and any proof | |||
I jatin devendra patne my email id is followed as [protected]@gmail.com User name Jatin0525888 my number is registered [protected], I have add 10000 rupees in evening 27.08.2021 and I won total 24787 rupees and after that I made the withdrawal and after coupel of I login again then the junglee rummy team has frozen my account without any notice or any massage they didn't get my winning amount and when mailed them about my account then they sended me the mail I need the proof of my any supious gaming and I need totall I mail any risk management team should unblocked my account If today I will not get my winning about and my account will no un blocked I will pull junglee rummy to consumers court I will do case against the company I need resolution about my concern time and gaming while playing game in junglee rummy the location is also on always I need to verify every thing in detail if you fail give me explanation then I will pull whole company to consumer court . Was this information helpful? | |||
Junglee Rummy customer support has been notified about the posted complaint. Verified Support Aug 28, 2021 Junglee Rummy Customer Care's response Hello Jatin, Thank you for contacting Junglee Rummy. We understand that your concern is related to your Junglee Rummy account. As checked and found our team has already communicated regarding this on your registered email address. Your Junglee Rummy account has been locked because of the suspicious activity performed by you on the platform and your account balance has been frozen. We have collected complete records of your suspicious activity and the report is ready to be submitted to the authorities for necessary action against you and recovery of the cost of damages incurred by the company due to your suspicious activity. For further assistance, please feel free to write back to us via the same email thread or connect via Help Page. We'll be happy to assist you. Thanks & Regards Team - Junglee Rummy | |||
2 Comments | |||
Comments
Hi my name is sunny kate, I have made the withdrawl request but my amount and accout got freeze...my email is [protected]@gmail.com and id is sunnykate17...how to solve this problem
Reply
Thy Frozed my account too, thy dint unlocked my ac or deposit my withdrawal to my bank, mailed soo many times, thy only answer "SUSPESIOS ACTIVITY"
thy atleast don't give us a proof that what we done wrong with them,
In my opinion thy lock or froze our bal &ac without any reason if we place withdrawal higher than 10k, is there anybody to help me..?
thy atleast don't give us a proof that what we done wrong with them,
In my opinion thy lock or froze our bal &ac without any reason if we place withdrawal higher than 10k, is there anybody to help me..?