Junglee Rummy — withdrawal unsuccessful

Junglee Rummy — withdrawal unsuccessful

P Pkd1985

Hi, I have withdrawn 2000 rs in today monday, but it's been denained due to incorrect id number updated and second time also it's been denained due to kyc is incomplete. Please find attached screenshot for reference. But i have already submitted my id and address proof before playing and the status of id and address proofs in verified. Can you please let me know the reason and why withdrawal was unsuccessful every time. +1 photos Was this information helpful? No (0) Yes (1)
Junglee Rummy customer support has been notified about the posted complaint. Verified Support Apr 24, 2020 Junglee Rummy Customer Care's response Dear Pradeep, Greetings from Junglee Rummy - India's most trusted Rummy Site. We understand that your concern related to withdrawal. We have checked as per the details available on the screenshot and found that your ID proof i.e PAN card declined due to incorrect ID number entered. After verification, we found that your Pan card was already uploaded and approved in another account. Please note that your registration on the Website is restricted to a single user account, which will be used by you to avail yourself of the Services provided on the Website. You are prohibited from creating or using multiple user IDs for playing on the Website or using our Services. Please click on the below link to know more: https://www.jungleerummy.com/termsofservice Also, we wish to inform you that now your Pan card is successfully verified and approved. You may now place withdrawal without any issue. Thank you for your time! Regards Junglee Rummy - India's most trusted Rummy Site. [protected]Mon-Sat 10:00 - 19:00) [protected]@jungleerummy.com
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