Claimed

Jupiter Hospital Complaints & Reviews

1
Last updated Mar 27, 2024
Complaints 57
Resolved
4
Unresolved
53
Quick Links
Statistics
Share
Contacts

File a complaint to Jupiter Hospital

Having problems with Jupiter Hospital?

File a complaint and get it resolved by Jupiter Hospital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Jupiter Hospital
Customer Service Contacts

Jupiter Hospital Phone Numbers

Phone
+91 22 2172 5523
33
18
+91 22 2172 5555
8
7
+91 22 2172 6666
4
3

View more phone numbers

Fax
+91 22 2172 6721

Jupiter Hospital Website

Jupiter Hospital Head Office Address

Eastern Express Highway
Thane
Thane District
Maharashtra
India
400601

Jupiter Hospital reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tushar Gadkari
May 28, 2022
Report
Copy

Processing Refund

Address:Thane

Very pathetic service of Jupiter for refund...Unless we chase refund team hundred time, they won't plan to give you your deposit.

I had a very bad experience. My TPA had done payment days back...still after getting no response i had to daily chase the hospital. Then they work on their sweet time to address your query.

Hope hospital improves on this.

Tushar Gadkari
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kingshuk Mustafi
May 23, 2022
Report
Copy

X-Ray Report not provided

Address:Pune

I did an X-Ray for my wife on 15/05/2022 at Jupiter Hospital, Baner- Pune.
Till date I have not received the signed report. I personally visited the Hospital last Saturday but still was unable to get it. The only response I get is Radiologist-MD is not available, hence report is not being signed.

I again called up today and got the same response. I could not get any number to make a complaint, hence raising a complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roma Bhosale
May 7, 2022
Report
Copy

Worst service

I will never recommend this hospital to anyone. Just building a beautiful hospital does not make it good for patients. Such slow service and pathetic hospital. Please do something to improve your service....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jack's Bar
Mar 18, 2022
Report
Copy

Jupiter hospital staff issues

Address:Baner pune

Subject: Discharge process delays in case of Mr Shridhar Khandekar
( MR no 95769)
Dear Sir/Ma'am,

This is with reference to Mr Shridhar Khandekar's (my father) discharge from your highly esteemed hospital. Here is the background:

1. My father was admitted on 13th March'22 (under Dr Kakade's supervision) on account of excess water retention. He is a regular dialysis patient in your hospital.br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sanjayppote
from Mumbai, Maharashtra
Feb 22, 2022
Report
Copy

Non-refund of deposit amount

Address:Thane

Dear Sir/ Mam,

We have been following with hospital authorities (Over phone, email and physical visits) for the refund of deposit amount of Rs. 10, 000/- which has been with Jupiter Hospital Thane since 2011.

The details as mentioned below
Name of the patient - Aruna Raje
Date of Admission - 08/06/2011
IP - 26626
MR - 69463
Name of the Doctor - Dr. V T Tungalhalikar
Bed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Kasbe
Jan 24, 2022
Report
Copy

Unnecessary bill and torture

Pathetic behaviour and careless attitude towards people who are in need of desperate medical attention and with tight budget.
Not ready to wait till the money is arranged and keep asking for money without that not ready to treat the patient as well.
Scaring the hell out people by saying pay or take your patient in this condition to some other place and at the same forcing people to stay back by telling this is very critical...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jana_shikayat
Jan 16, 2022
Report
Copy

Heavy UG Sanitary leakage

Address:28, 7th Main, 9th Cross Rd, Malleswaram, Bengaluru,

There is heave leakage sine last night from UG Sanitary and causing an unhealthy situation to the resident & patients in Jupiter Hospital. There are a lot of KIDS & AGED CITIZENS, HEALTH IS AT RISK. Need your team to rush to the spot FIX THIS IMMEDIATELY. Already there are many COVID cases in this road....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seshadri Iyer
Jan 8, 2022
Report
Copy

Arrogant Staff

Hello Team,

I have been trying to reach your health care team and do not get proper revert. Whenever i call them they transfer the line to a place where nobody picks up.

I have been doing health check in Jupiter for last 5 years and see the change in attitude in the last couple of years. Last year i let it go as it was tough COVID times. The staff though need to understand that other side is also hit buy COVID.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tbtejas
from Mumbai, Maharashtra
Dec 24, 2021
Report
Copy

Rude and harsh Behaviour or liftman

Address:Jupiter Hospital, Thane

Hi Team,
My mother is currently having by lass surgery at Jupiter Hospital, Thane and my dad is waiting outside the surgery room at 3rd floor. Doctor has advised him to stay here only. He needed water so I tried to go to 3rd floor taking bisleri but lift man denied my entry in lift and started behaving very rudely..iI requested him that will deliver the bottle and come down by same lift still he kept on shouting to move out of lift...is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramod Kale-Patil
Nov 25, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Report
Copy

Security amount not refund

Address:Baner

Hi sir/madam,
The amount of deposit paid at the time of hospitalization is not refunded yet. The payment is completed from insurance company but still not credited in my account from hospital. Can you please look into the issue as soon as possible.

Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jigar Dalasaniya
Oct 21, 2021
Oct 21, 2021
This thread was updated on Oct 21, 2021
Report
Copy

Security deposit refund delayed/ Incorrect billing/ Incorrect medicine written by nursing staff

Address:Pune

Hi Team,

I have to write this because of the multiple issue I am facing regarding the billing and refund amount.

1There is dispute of medicine in the final bill for day of discharge.

I charged for the medicine which were not given to me on 20th Aug 2021.
I went to hospital twice on this matter and discussed/explained the same issue to billing staff(Gisha Siju). But the issue is still...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jigar Dalasaniya
Sep 16, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
Report
Copy

Insufficient document submitted to Insurance company

Address:Hinjewadi, Pune.

Hospital submitted insufficient document to insurance company. Now I am suffering because of that and insurance company denied of approving my claim.

MR No: 120811
IP No: 33723...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abdul tatli
Jul 14, 2021
Report
Copy

False information and Harsh behaviour

Address:Jupiter hospital. Eastern expressway service road Thane.

Hi, At the time of discharge I was said that the extra bed charges which is charged in bill will be settled in the deduction amount after insurance company will approve. I today visited hospital met with 2 executive they told me the same as I was said at the time of discharge.Then they sent me to MAHESH PATIL he was so rude and his behaviour was very inappropriate and provided me with the false information.I am not the person who will shout...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jinal kantilal gada
Jul 6, 2021
Report
Copy

Vaccination done but no record on app

My name is DIGNA KANTILAL GUDHKA I have taken vaccination on 20th June at tarangan society on the same day but my vaccination is still showing pending in the government app so pls solve my problem as soon as possible. Your representative name is Omkar and his mobile number is [protected].After so many calls still no response from your side .pls help me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aniruddha Lohot
Jul 4, 2021
Report
Copy

Essential equipment not working

Address:thane

In jupiter hospital thane .3rd floor neuro rehab center essential equipment not working.hospital authorities not responding promptly...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pramod Pawar678
Jul 2, 2021
Nov 13, 2021
This thread was updated on Nov 13, 2021
Report
Copy

Illegal parking loot from patients and relatives of patients at Jupiter hospital campes

दिनांक- 2 जुलै 2021
प्रति,
मान.आयुक्त/ महापौर
ठाणे महानगरपालिका, ठाणे

अर्जदार- प्रमोद गुरुनाथ पवार
रा.अंबाडी, ता.भिवंडी जि. ठाणे
[protected] /[protected]

विषय- ठाणे शहरातील...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
RBGarg
May 31, 2021
Report
Copy

Not well trained staff.

Address:Baner pune

In your Pune branch there is not much traind staff in casualty and emergency ward.
Please contact me for get details.
I am admitted on 28th May 2021.
I want to give details what happened with me regarding iv and rtc processes.
U given compliant on your hospital but i think no one taken action.
This is only for improving your service.
Secondly please change house keeping shoes.
This is very...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anogj1001
May 9, 2021
Report
Copy

Treatment

Address:thane West

I am writing this post on behalf of my mother who passed away in this hospital almost 6 months before.She was in one of the Critical Care Unit for close to 2 months.Here is the summary of the experience, based on my visit to the hospital and interaction with the CCU doctor in charge:

Some of their key decisions in terms of conducting life saving tests such as Bronchoscopy or CT scans are kept to the end. In my mother's case...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PRABIR KUMAR DAM
from Mumbai, Maharashtra
Report
Copy

Uploading of 1st vaccination date on Arogyoshetu

Address:Thane

I had received Covishield vaccine from your hospital, on 26.03.21.I could download my certificate also, but the Arogyoshetu app is not allowing me to get my registration for the 2nd dose, on my Complaint, they had informed that Jupiter hospital is required to upload on Arogyoshetu then only I can go ahead for registration. Please help me out .Regards Gita Dam[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Bengaluru, Karnataka
Report
Copy

RMO not listening to patient's complaint

Address:Thane

I am Yoshita Upadhyay MR number 554733. I am suffering from after effects of Chemotherapy. I am admitted to Jupiter Hospital Thane. I asked RMO(jupiter team) for appointment of Dr. Chetna Oncologist on round. But RMO is not listening & not supporting....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy