[Resolved]  Jupiter Hospital — huge billing difference between estimate or actual bill

Address:Near, Bharatratna Dr Babasaheb Ambedkar Bridge, Prathamesh Park, Baner, Pune, Maharashtra 411045, Pune, Maharashtra, 411045

I had admitted my wife [removed] in jupiter hospital, pune on 29.06.19. The estimates for the surgery was taken by phone as well as during admission (Daycare) which was around 12000 plus medicine at actuals. The surgery was done and the bill which was presented was for rs.21000 approx.in this 21000 bill the medicine bill was 11000 only. I had to run for around 2.5 hrs to verify the bill with hospital authorities. Many medicines were billed twice which they reduced. The complaint is that if i get an estimate of 12000 and total bill comes to 21000 how will one manage to pay. There was none in the grievance cell to help me regarding this. They only gave rs.2000 discount and i had to pay rs.18000 in total. I am still not satisfied with their service. If i would have known this then i would have approached another hospital.
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Apr 2, 2020
Complaint marked as Resolved 
Withdrawing as there was no action.
Jupiter Hospital customer support has been notified about the posted complaint.
Jul 25, 2019
Updated by sayakd
No response from the hospital till date.
Complaint comments 

Comments

Dear Mr. Sinha, that's certainly not the kind of experience we aim to deliver. We have shared this with our internal team for further corrective actions and be assured that the same will be taken accordingly. You can also drop in a message via Facebook (Link: m.me/JupiterHospitalOfficial) and we'll connect with you for further discussion.

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    Eastern Express Highway, Thane, Maharashtra, India - 400601
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