Jupiter Hospital Complaints & Reviews

I am writing this to express my discomfort with the services during our hospitalization period of 12 days starting from 15th March till 27th March. RMO during night shifts are nt available on desk and appeared to be sleeping. Laid back approach was seen even after intervention. Had to keep following up with sister staff to provide medicine before and post meal. Adding to patient discomfort once they will do a sugar test and after 10 mins...

This is regarding the unnecessary collection of OPD charges from customer even after doctor informed need not to pay.
We visited on 08.03.24 to Urologist doctor at 1st floor OPD, during our last visit to doctor a week back for my mother, doctor advised to do a test and asked us to show only the date of the same test done previously before doing the new test. Since we did not carry old reports with us doctor told to bring and...

Dear sir,
With reference to captioned subject this is to state that on 28.02.2024 I visited vishesh Jupiter hospital indore in emergency as my son met an accident. In casualty it has been informed that you have to admit him as his hand got fractured. I went to admission counter to take admission but the man sitting and counter was not attending properly. He was neither showing interest and was procrastinating. Further after sitting...

Dear sir,
With reference to captioned subject this is to state that on 28.02.2024 I visited vishesh Jupiter hospital in emergency as my son met an accident. In casualty it has been informed that you have to admit him as his hand got fractured. I went to admission counter to take admission but the man sitting and counter was not attending properly. He was neither showing interest and was procrastinating. Further after sitting there...

I Rajesh Shekhawat, admitted in Jupiter Hosptial Baner-Balewadi on 2nd Jan 2024, MR No 226675 for medical surgery of spine. At the time of admission estimated cost informed INR 2, 99, 748. My surgery get done on 3rd Jan 2024 under gipsa-ppn package. The hospital has billed of INR 4, 24, 668 against the estimated cost of INR 2, 99, 748. The insurance company approved amount of INR 2, 87, 874 after considering surgical discount of INR 95, 958...

This complaint is regarding arrogant behaviour from jupiter staff. A young lady wearing specs sitting at the billing counter near private ward, near lift on 4th floor haven't answered patient relative queries property at the time of discharge and behaved very arrogantly with the relatives this week. Quick action shall be taken against this lady and she shall be given lessons to behave politely with the relatives.

Thanks & regards...

Dear Sir,

I hope this letter finds you well. I am writing to address a matter concerning the recent autologous stem cell transplant undergone by my wife, Mrs. Mamata Daga, at your esteemed hospital. I must commend the excellent treatment and service provided by your dedicated staff.

However, upon receiving the hospitalization bill amounting to Rs. 430, 426/- (after Gipsa discount), I was disheartened to discover...

To
Management of Jupiter hospital,

I'm Manivannan, i undergo hemodialysis regularly in Jupiter Hospital. My slot timing is 5 pm to 10 pm.

I want to bring this to your notice about an incident which happened yesterday September 2, 2023 when I visited Jupiter hospital for hemodialysis (several similar incidents prior).

I'm usually accompanied by my friend who drops and picks me from hospital,...

ER doctor wrote incorrect history during admission..
Leading to denial of our medi claim.
Horrible doctors and staff..
Pathetic behaviour...

Claim -
DEL-0223-PA-0002495

Misc Charges 1000.00
Non Admissible pharmacy - 5901
Service Charge - 800
[protected][protected]
The Hospital is simply charging these amount which VIDAL Health says these are overcharged.
Also deposit of 70901 paid and Hospital does not refund my balance...

My Total bill is 60901
I have paid 70901 IN ADVANCE
Hospital is not returning Rs 10000
also

Why and what are u charging Miscellaneous charges and Services charges for ???...

Doctor is not available for more than 1 hour to carry Bilirubin test on 4 day old baby delivered in same hospital. Hospitals logo on Patient first is miss leading and only advertising gimmick....

Hospital is the permanent house of dengue and malaria. Even the authority are not addressing the issue. Hospital provide us with a racket to kill the mosquito whole night which is provided on hourly basis from one room to another. Even the hospital cannot afford for a pest control or a mosquito plug in....

I have been trying to get an appointment with Dr alpa dalal or her any assistant since Friday. But get not get through any response. The particular extension is not getting through and if got through, they are simply cut the phone connection. I am under steroid and my current course got over yesterday and want to know what to do now. Please help....

Our patient is admitted from last 1 week but there is no improvement in the patients health. Doctor is not visiting the patient, the nurses and ward brothers are not coming on time when the patient give them an alarm bell...

Hi Team,

I am writing this in regards to some issues which we are facing in the current admission process at the hospital @ thane branch Mumbai.

The hospital is denying admission to single occupancy room, I suspect of some malpractice that are carried by your staff in which they are supplying beds to on basis of money exchange or bidding. Yesterday, they were also pushing me to opt for suite and other higher...

I was called for endoscopy by Dr. Mukta Bapat on 7.11.22 at 8 am. she gave a slot of two hours, and she didn't reach hospital till 8:45 am. on speaking to her on phone she had a very casual approach towards me. my husband had a meeting at 11:30 am. and she very casually asked us to take appointment for another day. I was on dry fasting for 13 hours. how can a doctor be sitting at home when she has given time to a patient. I had paid Rs.1600...

My wife had Immunotherapy session on 30.09.2022. Bill was given to me. On checking it next day, I realized that Rs. 9200/- towards procedure was not charged to me. On 01.10.2022, I contacted day care accounts staff and briefed about wrong preparations of Hospital bill. I was told that now new bill can not be prepared and hence I should keep mum. I tried to convince that lady but she told me to forget the matter.
On 03.10.2022 she contacted...

I was admitted on 13th august around 23 hrs for high fever
They had taken blood for flu testing and swab testing for which they said it is positive and no physical report was given in my hand. Blood test for flu not yet received as on phone response is very poor
My insurance papers for cashless not submitted on time for which i lost mt money
Servives not upto the mark
Charges are too high and there is no one to...

Dear Team,

My father is a regular patient of jupiter hospital. We have been taking chemo since 7 months. I want to complain about following issues in Daycare department 3rd floor Thane:
1- no availability of beds at given appointment. We come on time and have to wait for 2 hrs to secure bed.
2- No or late availability of drug. The required drug or equipments are always unavailable and procured only after arrival...