[Resolved]  Justby.co.in — improper service with regard to providing leads as promised

Address:Dharwad, Karnataka
Website:www.justby.co.in

Sir,

The following is brought to your kind notice:

Dear Gopal krishna

Thank you for showing interest in associating with us. As discussed over telephone, we are offering you Fixed Appointments in Mumbai for Kotak life insurancea connection leads, as you have expressed interest in our services, we would like to tell you that this service provides you with your required package Mdrt oppmaints seeing your satisfaction we can proceed further with the higher package.

Membership Actual cost Service tax @ 18 % Total Cost Package
Leads 15000 2700 17700 MDRT
All the given leads MDRT and verified from our Quality Department.100% Conversion for Privelage Package we provide if any leads is not converted we will replace those lead within 3days from the date of Lead delivery

Lead Exchange policy shall be applicable only on the conditions mentioned below:-
• If the contact number of the lead is s/o, not reachable, NPC or RNR for 3 continuous
business days from the date of lead delivery
• If the lead states – “ that he has not spoken to Justby service expert and expresses dis-
interest in meeting you

Please find the Bank details as below:

Payment Mode

Offline : Deposit cash/cheque or NEFT at the below details

Account Name - Justby

Account Number[protected]

Branch Name - Gokul road

IFSC code - icic0001426

Your package will be activated once your cheque get cleared

The Cheque should be in favor of "JUST BY"

Online : You can also make online payment by website Justby.co.in using debit/credit card or internet banking

The payment was made by me on assurance of providing the leads for MDRT by Ms.Pooja Sharma/Ms.Priti. Now, both them neither bothered to call back, nor lifting the phone.

Till date, no proper leads have been provided by them. Ms.Priti madam had prromised me by saying DON'T WORRY, I AM THERE, when I expressed my concern for my payment and MDRT qualification (in Insurance Industry).

I had requested them through my various mails, to refund my money or help me in my MDRT qualification, for which I paid Rs.17700/- (inclusive of GST), as mentioned above.

Now, again, i am requesting them to refund my money back, or else provide the leads for MDRT qualification, as per the agreed terms of the contract.

Now, they are not responding to my calls. Their contact numbers are as follows:

1. Ms.Priti - [protected] - Msge mobile is switched off.
2. Ms.Pooja Sharma - [protected] - Msge Busy/Switched off.
3. Mr.David D'souza -[protected] - Not responding to the calls/calling back as promised by him.

Request your kind intervention.

With regards,

Gopalkrishnan.V
[protected]
Kalyan, Mumbai
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Jul 23, 2018
Complaint marked as Resolved 
Company has not taken action for resolving my complaint. Company's email address is as follows: Just By, service jb Nobody is lifting the phone. However, contact numbers and the persons to be contacted is given below: 1. Pooja Sharma - 9538618147 2. Priti - 9538614503 3. David D'souza - 9071078544 Kindly help me to get back my refund of Rs.17700/- (Rs.15000 + GST @ 18%)
Jul 23, 2018
Updated by Gopal22101957
Complaint not yet resolved please.
Jul 25, 2018
Updated by Gopal22101957
Present status of my complaint please.
Aug 23, 2018
Updated by Gopal22101957
Complaint not yet resolved.

Investigation may please be carried out, since the owner of the Company is not accessible.

Contact number is not being shared.
Aug 23, 2018
Updated by Gopal22101957
Company's Office address is at Hubli, as follows:

JUSTBY TEAM, Gokul Road, Airport Road, HUBLI - Contact Number : [protected]
Their e-mail address is [protected]@gmail.com

In their website, they have mentioned as http://www.justby.co.in, which seems to be a FAKE website created, as there is no letter "s" after "p", which indicates as SECURED SITE.

When the above website is logged in, it is showing as "Not secure".

It is requested that stern action may please be initiated against the company's representatives, as they are misguiding the people at large by posting fake informations, such as, OUR STATISTICS, 2000 page view, 300 projects done, 400 happy clients and 100 awards won. None of them are to be seen in their website.

Once again request for stern action against the company
Aug 23, 2018
Updated by Gopal22101957
Please read their contact number as [protected], instead of [protected].

Regret for inconvenience.
Aug 29, 2018
Updated by Gopal22101957
Company is not resolving the issue. Please initiate stern action against the Company, JUSTBY.

Company has already collected GST @ 18%, from me. But failed to provide the service.
Sep 07, 2018
Updated by Gopal22101957
On request by the Company and assurance given by them that they will start providing the Leads, I hereby remove the review.

If it is found that they are keeping up their promises, then the review will be re-instated.

Mr.David, is not co-operating. He is not giving his boss's number and name.
Neither, his boss is calling back, in-spite of repeated request.

Hence, the review is removed, subject to the condition that they will help me in qualifying MDRT, as per the contract, for which I have paid Rs.15000 plus GST @ 18%.

You are requested to start providing the Leads, immediately.

With regards,

Gopalkrishnan.V
[protected]
Sep 26, 2018
Updated by Gopal22101957
JUSTBY COMPANY is not responding to my call and not bothered to call back.
Hence, the review is again re-instated.
They are refusing to refund my money of Rs.17700/- . Their service is very very poor. They are unfit to be the service provider. I think JUSTBY is a fake company. Mr.David is not responding at all now, with whom I used to interact on Whatsapp earlier. He is not bothered to call back also. He is not disclosing his Boss's name and contact number also.

I am very much depressed.

You are requested to kindly initiate the case of FORGERY against the compnay and help me in getting back my money.

With regards,

Gopalkrishnan.V
Sep 27, 2018
Updated by Gopal22101957
Company has collected GST @ 18%, on Rs.15000/, without providing any service.

Hence, case should be filed against the company JUSTBY.

Kindly arrange for refund of my money.
Oct 02, 2018
Updated by Gopal22101957
Please resolve the issue and arrange for refund of my money.
Oct 12, 2018
Updated by Gopal22101957
Sir, till date, i have not heard anything from the company.

Please initiate stern action against the company's officials, Ms.Pooja Sharma/Ms.Priti/Mr.David and their boss (name is not being disclosed, inspite of repeated requests to Mr.David), and arrange for refund of Rs.17700/- (including GST amount of Rs.2700/-), at the earliest.

With regards,

Gopalkrishnan.V
Badly affected person
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    Hubli, Karnataka
    Karnataka
    India
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