[Resolved] JustDial.com — charging for useless service and not stopping ecs service. | |
I asked to stop my ecs services from april 2017 but they not doing. They not taking my request to cancel the service. All calls from justdail is fake and useless one. They were charging for useless service. They charged from my minimum balance and made me charged penalty. The services exceed 1 year but they continue to charge. So, please stop my service and refund my money which is charged exceed 1 year asap. Contract no:44248073 Deen electricals JustDial.com Customer Care's response, Jan 31, 2018 Hi Sarbudeen, Greetings from Justdial.com Your feedback is important to us and we are committed to provide a suitable resolution . We were trying to get in touch with you but did not receive any reply from your number. Please provide your registered number or contact us on[protected]. Assuring you of our best services. Team Justdial I replied with all details, but still know they not stopped my services.They extended my 1 year contract services without my permission.i requested to stop service through mail and i called to customer care to stop, it.they said it takes three month to get closed but still it in on live(3 times mail sent).it affects my CIBIL credit score and they asking further 15k for closing my ecs service.what is the procedure to just stop you service with is useless. Was this information helpful? | |
Jun 2, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Apr 27, 2018 JustDial.com Customer Care's response Dear Sir/Madam, We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you. Team Justdial | |
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