JustDial.com — Complaint against Guru Nanak Tours and Travels.

Address:"Gurunanak Tours and Travels, Chinchwad, +918530304380"

Dear Justdial,

I cancelled my ticket but my money was not refunded.

I had asked for a bus ticket booking at Justdial on February 23rd. *"Gurunanak Tours and Travels, Chinchwad, [protected]"* call came that day, according to our discussion and trust on justdial. I had sent money through Google Pay for Trimbakeshwar tickets.

The next day, on February 24, I received 4 tickets via email. But the bus was going to reach Trimbakeshwar 2 hours late. So I cancelled all the tickets.

On February 25, the third day, I demanded my money. He says I will book a return ticket. but he's not properly response my phone from February 26.

On February 27, I filed a complaint against him on the justdial. He said a callback would come from the complaint department within twenty-four hours.

On March 2, I inquired about the status of my complaint to justdial.

on march 3rd, received a call from Justdial, connected to call seller but call was interrupted in seconds
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2021
JustDial.com Customer Care's response
Hi MAYUR,

As per conversation on 6th March 2021, kindly share payment proof on [protected]@justdial.com mail
id.

Regards,
Team Justdial
Mar 17, 2021
Updated by Chavan Mayur
Dear Justdial Team,

All your information has been sent to your mail [protected]@justdial.com on 6th March as per your requirement. Also i has been sent more information on 12 marth but no any reply from your site

I hope my problem is solved.

Thank You.
Chavan Mayur
[protected]
Mar 30, 2021
Updated by Chavan Mayur
Dear Just Dial,

I have contacted you in the last 1 month but there has been no improvement on your part.

I am not satisfied with your service..

Thank You
Chavan Mayur
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