JustDial.com — Complaint Against Justdial for Service & Payment Issue

Sameerroy

from Mumbai, Maharashtra

Nov 7, 2025

Address: Just Dial Limited Palm Court, Building‑M, 5th Floor, 501/B, New Link Road, Beside Goregaon Sports Complex, Malad (West), Mumbai – 400064, Maharashtra,

Website: Www.Just dail.com

I, Sameer Roy, am filing a complaint against Justdial due to non-resolution of my grievance. Despite multiple attempts to contact their support via email and chat on [13/10/2025], I have not received a proper response.

I made ₹5, 664 a payment for services and shared all necessary details, including invoices and receipts. However, Justdial has failed to provide my Consumer Registration Number or resolve my issue.

I request immediate action to address my grievance. Attached are screenshots of chats, invoices, and emails as proof.

Details:
- Name: Sameer Roy
- Dates of Interaction: [08/10/2025]

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2026

JustDial.com Customer Care's response Hello Sameer,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.