JustDial.com — complaint against movers and packers | |||
I availed services of mnp excellent movers and packers, transport nagar, nigdi, pune on 30april 2019. I paid full amount but didn't receive my goods as yet in bengaluru. I have been trying to connect with the person but his phone no. Is not reachable. He is using whatsapp service on the same no which is out of reach when called. Please register my complaint and take necessary action. Was this information helpful? | |||
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JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 30, 2019 JustDial.com Customer Care's response Hello Mr. M Laskar, We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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There is a guy called radhey shayam(+[protected] in pragati movers and packers in banagore hosur branch. He has a team with rude, unprofessional, fraud and scamester.. he came on 2nd of niv 2020 and we discussed all the details and finally agreed 30k with gst for the complete payments for transporting my luggage fron bangalore to patna. He agrèed and i piad him 1k as token amount. He sent the vehicle to collect the goods. They had collected my goods and now the following problem started -
1. I got a call from praveen one of his team member may be handling the finance.. he was so rude asked me to pay for gst (5k and vehicle sanitization charges (3k). I told him that you speak with radhey he has already given invoice of 30k including everything.. he said you call to him, i need gst and other charges otherwise your goods will not be delivered.
2. After calling many time and doing sms finally radhey picked up the phone on 3rd of nov. He said sirji you dont worry he is a new guy who just want to prove superior to my boss. He said he will send me the tracking id tomorrow and he asked me to do the payment of 29k after i get the tracking id of the vehicle. We disconnected the call agreeing that mr Radeyshyam will give me the call tomorrow .
3. I waited whole day on 4th and i lost my patience.. i started messaging him but no response, called many time but no response at all. Atlast he picked the phone and told me that today is holiday so i cannot do it.
I told him that i will file complaint agaist you.
54 The next very day i called again to Radhey now he has changed his decision .. he is saying that you need to pay the gst charges. I was astonished to hear that.. he said that if you dont want then take your luggage, the vehicle is already moved out from banglore but we will ask driver to come to banagore. He said you need to pay the labor and packing cahrges which is around 16k.
5. I talked to bangalore head of pragati( named suresh rathore) he is also one of the fraud .. he said my vehicle is here, you can come and collect your luggage by paying 16k.
I am mentally disturbed and frustrated for last 3 days.
I will see if there is any leagal advice or any police complaint that we can do so these scamester or mafias are behind bars or there buiness go to the bottom.