[Resolved] JustDial.com — deduction of charges through ecs in spite of telephonically conforming to just, dial to discontinue advertising for aruna enterprises ta | |||
We, at aruna enterprises, talegaon dabhade, had given a contract to just dial to display our details on their website for the services we render to people. As a result, they were making regular deductions from our syndicate bank account on monthly basis.in the month of december 17, however, we communicated to one ms. Shubhangi from just dial, cell no.[protected] that we are not interested in continuing with the plan. She confirmed to us that already, we had made payments for their advertising for us till 26th feb.2018 and that instructions have been given to stop the ecs. As a result, there was no deduction from our bank account in jan.2018. However, we were to shocked to notice today that again, a sum of rs.3, 540/- has been deducted from our bank account. Ms. Shubhangi has not been even attending to our telephone calls. Request you to kindly look into the matter and arrange to get us refund of rs. 3, 540/- deducted as we are no more interested to continue our contract with just dial. Was this information helpful? | |||
Mar 22, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Feb 17, 2018 JustDial.com Customer Care's response Hello Ms. Kulkarni, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||
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