[Resolved] JustDial.com — ecs deduction without approval | |||
His is to inform you that i have been cheated by your employees from lucknow. Name of employees: 1) vivek walker [protected] 2) vishal [protected] They had come to my hotel: sbg guest inn and after filling up the formalities took two cheques of ₹3600 and ₹1800 for ecs. They told that the ecs cheque will be represented only after i receive a mail from just dial, but i did not get any mail from them till date. I told them not to represent the ecs cheque till the i don't confirm the package and they also assured me that the cheque will not be represented till the time i don't give my approval, but after a few days the amount if ₹1800 automatically got cut from my account. And when i call them up they tell me that the amount got deducted by mistake and when i called them the next day they did not pick up call and they are still not picking up my call. I have been cheated by just dial and i want my refund for the entire amount. How can you represent the cheque without the permission of the person and that too before the due date. Such a fraud company. Kindly resolve the matter as soon as possible before i escalate this matter to a higher authority since i am fed of you people not responding to my calls or messages. Was this information helpful? | |||
Dec 7, 2017 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 JustDial.com Customer Care's response Hello Ms. JaiswalWe are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. Team JD. | |||
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