JustDial.com — Fraud / mislead / took money for website renewal and didn't renew

Address:10, Adinath Nagar, Fatehpura Udaipur
Website:rideons.in

On 16th oct 2021 mr umang maheshwari (+[protected] from just dial in udaipur city visited my office for my website (rideons.in - [protected]) renewal, he told me that me that it will cost total amount of 20060 for life time website renewal and 1 year os SSL for website including GST.
he sent me a link for payment and i made payment from my credit card with EMI option of 20060, after that he said i will configure SSL to your website with in 2-3 days. i asked him after 2-3 days then he said you can also do it with the help of web support.
when i called to web support ([protected]) they said u don't made any payment for current package in which your website is running, they said that mr. umang has activated a new package on your another number [protected], now you have to configure domain on that package and upload product agin, i said i already did on that website from outsource who took around 18000 for that and designed my website, now who will do that again, they you have to do that because of mr. umang did a mistake you have upload each and every product again.
i took website renewal and SSL for Diwali sale
i lost so much business because of misleading and fraud commitment
and i did sell my product through amazon and i amzon charged fee on sale.
now no one is taking responsibility for my loss.

Nitin
[protected]
[protected]
+2 photos
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2021
JustDial.com Customer Care's response
"Hello Nitin,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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