JustDial.com — fraud travel agency details provided and not taking my complaints and responding to my escalations | |||
Dear Team, I am Manjunath Khavatagi from Bangalore. On 24 January 2020. I have Inquired at your service (Just dial) +[protected] for cab service. You have provided me contact details of Travel agency named - Jai Maruti Travel. The Agency person called me from +[protected] and ask me to transfer Rs.9, 000 for providing cab service. He has given his PhonePe Bar code to send money and he can book cab for me. I have transferred the money on 24th through PhonePe. After that, the person did not provided me any cab and he is not returning my money at all. I called several time to that person and he is not responding and not returning my money at all. I called Justdial customer care several time and raise an escalate this issue but JustDial customer care service is not resolving my issue and they are not providing any solution. If you are providing fraud contact peoples or Agencies like Jai Maruti Travel +[protected] people will lose trust on you people and you will suffer legal consequence. Please make this an escalation and get it resolved at the earliest possible. I am fed up with calling to Just Dial Customer care and they are not providing any solution since January. Now this is March 2020. Please help me to get it resolved and help me to get me money back. Thanks Manjunath [protected] Was this information helpful? | |||
JustDial.com customer support has been notified about the posted complaint. Verified Support Mar 13, 2020 JustDial.com Customer Care's response Hello Mr. Manjunath Khavatagi, We regret the inconvenience it has caused you. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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