JustDial.com — fraudulent agency

Address:

Koregaon park, Pune, 411057

I am himani samarwal from pune. I called a rental bike agency named rides on rent (Koregaon park pune) to book an avenger cruze from 28th dec 2019 to 1st jan 2020. The contacted person (Masab) asked me to make a full payment via google pay (Number - [protected]; upi transaction id[protected]. Later, on 28th fec when i asked the same person to share the bike pick up location, i found that he booked the bike in mumbai instead of pune. So i asked for refund. He even agreed to pay complete refund but i have still not got my refund.
I am trying from past 8days and everytime he is saying that he is just transferring the amount but till now i have not got the money.
And now he is not even receiving the calls.
Could you please assist me with the same asap.