JustDial.com — I'm complaining on foud happened with me from Railway Ticket Booking agent from Justdial.com

Address:

Mira Road

I have searched Railway Ticket Booking agent from Justdial.com and found Okay Tours and Travells from Mira road. He cheated me and given fake ticket of 3tier AC and taken 16200 for 6 tickets, it's Okay Tours and Travells
Now I'm asking for my money and he is refusing to give back the same.
Details of tavel agent is as given below.
Okay Tours and Travells
Contact no: [protected]
In this I have got details of agent from Justdial.com
I have contacted him on 21-Aug-20 and asked him to make 6 tickets of Avadh express on 22-Aug-20. He said he will do the same, and he has given me ticket pdf file on my whats app number.
I have checked PNR and it was confirmed ticket of 3 tier AC of train no 09038. Qhen me with my family on boarded train from Khalilabad then we came to know that PNR is correct but passengers name are different in Indian Railways Chart then TT asked us to get down from train on next station and told that you got cheated by agent with fake ticket.
I have paid 16, 200 for this now agent is not ready to give mu money back.