[Resolved]  JustDial.com — not stopped ecs and no response from justdial

Address:605009

I have registered my business annai consultancy with justdial from nov 2016. For my business development i advertised my business through justdial, sulekha and google. The is no issue from sulekha and iam getting more leads from sulekha, but from justdial and google i didn’t get even one lead. Then i complaint google customer service and then google stopped advertisement and crediting money from my account. Justdial marketing executive told me to pay ecs amount for 1 year and i have paid that too but still they deduct ecs from my account so i asked customer care they said auto renewal activated for my business, marketing executive didn’t explain about that auto renewal so i told customer care ecs section to stop my ecs. I asked more than 5 times to justdial customer care for marketing executive appointment, they told that justdial marketing executive will call to your mobile and they will make appointment to clarify these ecs issues but still ecs amount bounce from my account and no executive not even called related my complaint. Iam not satisfied with justdial service.

Thank you,
Regards,
Annai consultancy[protected]
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Mar 19, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
JustDial.com Customer Care's response
Hi Jessie,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

Team Justdial.
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