[Resolved]  JustDial.com — one year subscription contract

Address:

Moradabad, Uttar Pradesh, 244001

Dear sir

I listed my firm 'jain ritesh & associates' on your portal 'justdial.com' as a free listing. On 29th july 2017, i got a phone call from mr. Pawan arya and mr. Sonu from your portal regarding the paid listing of my firm, they gave me the offer of 6, 000 rs + taxes : 7, 080 rs for 1 year subscription, if i do the payment on same day, we had the detailed discussion over the matter and on my request they sent mr. Abhilash gaur for clearing my doubts in this regard, after the deliberate discussion with him, i made the payment of 7, 080 rs via hdfc bank card via link, which they sent me on my registered mobile no. +[protected], after making the payment, i also got the invoice from your end. (Attached herewith)

Now, its been almost 6 days and my firm 'jain ritesh & associates' still not showing on your portal as 'jd verified', when i had a discussion on the customer care no., they are saying that your contract has been rejected, after that i called mr. Abhilash gaur in this regard, and they are saying that according to mr. Sonu and mr. Pawan arya, your contract has been rejected and if you want it to be effective then you have to give additional 3, 000 rs for the same, only after then your contract will be effective.

Kindly take the strict action against mr. Pawan arya and mr. Sonu, firstly, they were forcing me to make the payment of 7, 080 rs regarding the listing, they were also saying that this offer is available only, if i make the payment within 30 minutes and by card only, i did the same and today they are saying that you have to pay extra 3000 rs for the same.

How can you appoint such persons, firstly they are making the clients, taking the payments from them and after then making their contracts invalid or rejected and demanding additional payment for the same, please take the strict action on them.

It's not my fault that i relied upon their conversation and made the payment, i want my contract become effective on an urgent note

Kindly guide us on further proceedings as soon as possible.