JustDial.com — orbis holiday kerala tour travel agent fraud

Nirav jansari

from Mumbai, Maharashtra

Address:

32/2291 A 23, Second Floor, Vasudeva Complex Palarivattom, Cochin-25, Kerala.

Dear Sir,
I am resident of Mehsana, Gujarat. Below are my details.

I have planned for a Kerala tour for that i have inquired online. Orbis holidays (Tour Operator from kochi) contacted.
Tour Operator: Orbis holidays
Tour Executive: JOJI GEORGE WhatsApp :+[protected] Phone No : [protected]
Given Address :32/2291 A 23, Second Floor, Vasudeva Complex
Palarivattom, Cochin-25, Kerala.
Website: www.keralaholidayz.in

I have discussed for my trip and finalized with all my demands and tour operator confirmed on it. For finalisation, Tour Operator demands 50% advance which I have transferred.
As I demanded tour operator has not given booking after taking 50% (Rs. 23000) advance. After so many trouble operators given only one booking. I have continued fall up for to send hotel bookings but operator has not given and started to give fraud booking which I have confirmed with hotel.
As tour date come close tour operator stop receiving calls and stop giving answer hence i have mailed to cancel the tour and return the money.
I have told to complain to police for such case at that time operator told to return back my money but Till date tour operator has not refunded my money. Request you to please help to get back my money and not answering call or messages.
I have attached all proof of conversation with tour operator Mr.Joji George for your reference.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

JustDial.com Customer Care's response Hi Nirav,

We are sorry to hear that you have faced an issue with the services of Orbis holidays.

Please write a line along with your registered contact number at [protected]@justdial.com so we can revert back to you.

Regards,
Team Justdial