[Resolved]  JustDial.com — please refund my money.

Address:Gurgaon, Haryana, 122001
Website:www.bindalcolourlab.com

Bindal Colour Lab & Studio
[protected], [protected], [protected]
I request you to please Refund my money because i am highly disappointed with your services.
From last one month Ive been trying to get my number changed (requested on march19, 2018), name changed, address changed and photos changed (also requested on march 21, 2018) and none of the above were entertained even after calling again and again to Mr. Naved Mehandi (your representative) with whom Ive been dealing from last one month. You guys promise something at the time of signup and after sales are pathetic as usual. Now instead of getting into further chaos to resolve the issue with making the changes, i request/advise you to please resolve it by refunding my money as soon as possible so as to avoid further inconvenience. And in addition, i am not willing to use/buy your services in future, so the only option you and i are left is to please process my refund as soon as possible. So as to avoid putting your brand name Justdial into bad light, i again request you to please refund my money because refunding my Rs. 50, 000 would be a way better option for you guys else im gonna post this everywhere possible and it might cost you way more on your brand image. Choice is yours. Again requesting you guys to process my refund as soon soon possible. Your representatives now doesn't even bother to pick call and it seems like this is a fraud racket running where the only motive is to fool around and taking our hard earned money away creating the wrong image of Just dial brand and highly disappointing their customers.
I request you to kindly look into this matter seriously and also expecting Just dial's Senior officials to check what their staff, representatives and marketing executives are upto when such a good built brand name is at risk.
I am attaching the invoice of Rs. 35, 000 paid through cheque and the rest Rs. 15, 000 also paid through cheque of which i haven't still received the invoice even after asking for it again and again, look at your services and professionalism, pathetic.
Cheque numbers-
My bank account is in Bank Of Maharashtra
61870 - For Rs. 35, 000 dated 12/3/2018
61871 - For Rs. 15, 000 dated 30/3/2018

--

Regards

Sec - 15, Gurgaon

Ph[protected], [protected], [protected], [protected]

www.facebook.com/bindaldigitalstudio
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 17, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
JustDial.com Customer Care's response
Dear Sir/Madam,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. As discussed your refund is already under process.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
Complaint comments 

Comments

https://www.change.org/p/justdialcustomers-stop-ecs-fraud-from-justdial-com
I have not received my contract copy till date in spite of written request .
kindly look into the matter and inform me accordingly.
JustDial.com Customer Care's response, Apr 20, 2018
Verified Support
Hi Shreedhara,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at feedback@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4242
    Pending
    1859
    Resolved
    2024
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information