[Resolved]  JustDial.com — RE: False inquiries

Address:New Delhi, Delhi, 110002
Website:justdial

This is to bring to your notice that i am a paid member at justdial with username : Belsons
I registered my company 10 days back. Our company deals into pharmaceutics BUT i have been getting unlimited inquiries for MICROMAX PHONE REPAIR. Even after repeated complaints to you this problem remains unsolved.
The number that i keep receiving calls from is [protected]
I have called the customer care 100 times and have all records in my phone. All they tell me is the concerned department is not answering the call we shall arrange a call back and the call back never comes.

I am fed up from justdial as it has done nothing to improve my business but has made it a very big problem for me as my office landlines and my mobile number keeps ringing from 9am in the morning asking for phone repairs.

Please take this email very seriously and freeze my account immediately and refund the amount i have paid. I do'not want to work with such unprofessional company.

This is my last email that i am sending to justdial and will make sure if action on the same is not taken today i shall register this case with the consumer court and will also attach all details of the calls i am getting the entire day and the number of times i have called your customer care to fix this issue but your lazy employees just don't want to do anything except transfer my calls again and again.

I was your customer but not anymore. This company has lost its reputation in my eyes and strictly i am writing this email to get my account freezed and refund me my money. I don't ever want my company to work with such unprofessionals.

If action is not taken today, 1. A case shall be filed with consumer court showing how i have suffered due to your company
2. Posts on social media will be made tagging justdial and letting others also know it is not worth investing their hard earned money with this company.

I hope this concern is taken very seriously. Please dont reply to me telling me that you will fix things, Please be clear i dont want to be associated with justdial anymore
Hope this email brings some sense of responsibility to the senior employees of this company.
Belsons is listed with alot of promotional companies but sorry to say this one has been the worst and would suggest all my partnering companies not to renew the deals with your company ever again.

Thank You
Mayank Nayyar
[protected]
Belsons
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Jan 8, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2017
JustDial.com Customer Care's response
Hi,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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