JustDial.com — service ecs fraud

Address:

6-3-1103/1/b bs maqtha begumpet hyd-500016

Good evening iam md salman owner salman enterprises i using just dial since 2010 in just dial i sign contract on 17/12/2019 and paid 28538/- through online PG REFRENCE NO: [protected] and i gave my axis bank account details for ecs mandate and said him to stop 2 month ecs jan and feb my ecs was going to start from march 5 i used to get msg before 3 days from just dial about ecs this time i dint get any msg on 5 every month i check no amount debited from my axis account i send mail to just dial for ecs i dint receive any reply or call from just dial. I received message from my SBI bank for ecs fail charge 290 rs i cross check and went to just dial he said ur ecs has bounced and ur services has stopped then i ask him i dint submit SBI details how u people send ecs to my SBI account he said were having ur SBI details which you have submitted that details without my permission and not informing me they submitted SBI details for monthly ecs.i asked him now what i should do he said u have to pay 15275 and service will get start 1st he send me 2000 rs link i paid on 12/03/2020 PG REFRENCE NO: [protected] i asked 2000 for what he said penality charges again he send me link i paid 15275 through online on 17/03/2020 PG REFRENCE NO:[protected] i ask him when my service will start he said u have to sign contract and after he said me 1st ecs will hit in 10 days. I said him i dont wont to sign new contract i want to continue will old contract that's why i paid 15275 he said your old contract is cancelled and ur position released i said him u have to inform me this before paying money and ask him to refund he said i cant do anything go to office and meet ecs dept i went just dial office begumpet hyderabad on 18/03/2020 and met with ecs dept lady she said me we cannot refund ur amount. She said after 10 days 1st ecs u have to clear then april 5 monthly ecs. I was worried and i was not having any way because that man deepak make me fool i paid 15275 and not getting refund.then i said i dont have money to clear 1st ecs and i said to stop my april ecs i will pay from may 5th 2020 she said u will get service till may 5 i[censored] not clear ecs on may 5th 2020 u service will get stop i agreed then she agreed too and i sign on ecs mandate and gave SBI details my service started on 18/03/2020. After that 22/03/2020 Janta Curfew started after that lockdown continue from 18/03/2020 till today i received only 18 leads from just dial and i check my details in just dial page my details are not visible i send mail to [protected]@justdial.com on 18/04/2020 till today i dint received any mail nor call from just dial today 6:51 pm deepak msg me for payment of april i ask him i received on 18 leads he is saying now just dial charging daily charges he was saying atleast u have to inform just dial to freeze ur account then ur amount will not charge and i ask him this just dial making me fool i said him i will put case on just dial he said go with it and put mail to just dial that u will put case.iam very torchered with this just dial ### only for 18 leads they charge 15275 + 2000 penality charge i want my money back or else i will committe suicide responsible will be just dial hyderabad begumpet